Bonus Complaint LadyHammer complaint - need Russian translator

[hotab909Z]

help deal with casino lady hammer Outdated URL (Invalid) zeroed balance after skidding in 300 shields and wagering bonnus

See Related Topics:
Lady Hammer Casino Review

 

[Casinomeister]

help deal with casino lady hammer Outdated URL (Invalid) zeroed balance after skidding in 300 shields and wagering bonnus

I will try to find a Russian translator for you. There are a few of your comrades here in the forum.

 

[homerbert]

Hey Hotab!

My name is Vitali, and I am represent this casino. (Bryan, Sorry, I'll pm about it right away).

Also I'm native russian speaker

I'll write on russian for him.

Привет, я представляю данное казино, напиши, пожалуйста, в личные сообщения свой email и я проверю.

Br,

Vitali

 

[homerbert]

Hey again mate!

I was able to locate your account...

Well, I've never thought my rep life will start like that, but it's life

Unfortunately, our system decided that you delaying game rounds and autoforfeit your balance. I've investigate case fully, and I can confirm it is just a bag, you gameplay is fully okay.

Your balance will be reinstated within 1 hour, and also after playing with your bonus we will award you compensation for our mistake.

We did homework, it will not happen again, please accept my apologies and apologies from CS team. Unfortunately they did not reported case to management =/

I wish you outstanding weekend, good luck with wagering bonus, and apologies once again.

Translated for customer:

Привет. Баланс вернем в течении часа, система посчитала что Вы откладываете раунды и конфисковала всю сумму. Саппорт не разобрался и не сообщил менеджерам. Я прошу прощения

После того как сыграешь с бонусом - обратитесь ко мне или в чат, мы выдадим Вам бонус за нашу ошибку.

Br,

Vitali

 

[Tirilej]

Hi Vitali

Nice to see you've taken the step finally

 

[ladyhammer]

Hi,

I hope everything is solved?

If you have any further questions in russian or english langauge please contact homerbert for english and russian support - if you need german language support please contact ladyhammercasin . just to confirm https://www.casinomeister.com/forums/members/homerbert.27918/ is official casino rep for ladyhammercasino.com and n1casino.com

 

[homerbert]

Heh, thanks mate!

I believe posting links is not allowed.

Forum staff - please accept our apologies about it, I'll told my colleague about this and it will not happen again.

I've self-reported this

It's nice to know the rules

 

[Dagenham]

Hello, I know this casino is a disgusting Russian software that steals money from its customers, and infects their computers with viruses and trojans. Administration of this forum should track bastards advertising here a similar scam

 

[bowki]

I assume you have proof for this pretty strong accusation?

 

[Casinomeister]

Hello, I know this casino is a disgusting Russian software that steals money from its customers, and infects their computers with viruses and trojans. Administration of this forum should track bastards advertising here a similar scam

Put your money where your mouth is or take a hike. This is not a troll-friendy forum - you will get the boot if you cannot follow our forum rules.

So put up, or shut up.

 

[Casinomeister]

And??

 

[Casinomeister]

Hello, I know this casino is a disgusting Russian software that steals money from its customers, and infects their computers with viruses and trojans. Administration of this forum should track bastards advertising here a similar scam

Hit and run troll. Probably a sore loser. Bye.