WARNING KatsCasino, endless excuses resulting in non-payment

maxd

Head of Complaints (PABs), Senior Forum Moderator
Staff member
Joined
Jan 20, 2004
Location
Pictland
Recent complaints have brought to light some serious problems with KatsCasino (katscasino.com). The casino is using a variety of slow-pay techniques that effectively result in player balances not being paid. For example:

Feb 29: I requested a withdrawl for $3000 ... Febuary 16th I received notice I was going to be paid in 6 installment payments of $500 each. I received the first $500 Febuary 16th and was told the next one would be paid the 23rd. It's now Febuary 29th and still have not received any additional payments ...
March 12: I have received another payment of $500 a week ago but still missing $2000 from this withdrawl ... told just to wait and the banking team will update me ... I have not received any updates from the banking team
March 26: I was promised by multiple representatives of the casino and account hosts I was going to receive a payment by March 24 ... I did not receive anything ...
March 29: ... they informed me they have no way to contact or update the payment team ...

WARNING: KatsCasino (katscasino.com) is perpetually delaying payments to players such that player balances are effectively frozen. Withdrawals are not being honoured. Promised payments never materialise. Creative excuses and old-fashioned BS seem to be the casino's go-to plan for dealing with players. Players are advised to avoid this casino until there is good reason to believe the casino has ceased with this no-pay nonsense.
 
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These sites are scary - their VIP program happily talks about four figure and five figure deposits, but buried in their terms and conditions are a $2000 per week default cap on withdrawals, and the FAQ further restricts this to a single withdrawal per week.

Naturally, any withdrawal in progress impedes all loyalty and other stuff and withdrawals will be held for 48-72 hours - as a way to get you to reverse and keep playing (and eventually losing). Even a crypto withdrawal can take "4 to 7 business days" according to their FAQ...

Which is clearly the tactic here - drip-feed the win ($500 per "week") so the player reverses and loses the rest or if that doesn't work just stop paying them.
 
Quick update on this: a recent player case was among those that prompted this Warning That player reports that they still have not been paid. The casino is claiming that "technical issues" are the "cause" for a number of non-payment issues from in and around March. It's hard to imagine what legitimate reason could reasonably explain this. In fact, none come to mind.

This Warning against KatsCasino remains in full effect.

- Max
 

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