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Jackpot Factory slow payments

Discussion in 'Casino Complaints - Non-Bonus Issues' started by mrjigsaw, Sep 30, 2007.

    Sep 30, 2007
  1. mrjigsaw

    mrjigsaw Dormant account

    Occupation:
    manufacturng
    Location:
    sweden
    yes the jackpot factory really stinks, they do not answer straight and they reply the same message i make a withdrawal 200$ they asked for documents i sent it and nothing happens ,i wrote again and they sent me same message etc. not a response and same questions it seams they trying something .
    very slow support who cant answer straight!!
    it seams im going nowhere!

    how can they proudly have this message on their website when it so many dissapointed customers:

    There are many online casino groups, what makes the Jackpot Factory special

    The Jackpot Factory prides itself on honesty, fairness and integrity. When we say fast payouts, we mean fast. We have top-notch customer service representatives that are on call 24 hours a day 7 days a week to serve you. We also have huge cash promotions, daily cash bonuses and the largest number of games to choose from.

    What kind of customer support service does the Jackpot Factory offer

    The Jackpot Factory is known to have the best customer service in the online casino industry. We have toll free phone service in the United States, Canada, and UK. We also have live chat, and email support. Our support agents are friendly and eager to assist in every way possible.

    WHAT A BULLSHIT!!!!!

    THIS IS THE FIRST TIME I HAVE PROBLEM WITH ONLINE CASINO AND I PLAYED IN MANY DIFFERENT SITES WITHOUT WITHDRAWAL PROBLEMS!
     
    1 person likes this.
  2. Sep 30, 2007
  3. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
  4. Oct 1, 2007
  5. buzzweisergrl

    buzzweisergrl Dormant account

    Occupation:
    hospital worker
    Location:
    usa
    David Brickman is the rep on here. You can PM him and see if he will help you. He has always helped me in the past. However I still have not heard from him on my last PM. But in the meantime I have received my funds. Also JF does not offer very good bonuses. I have deposited over 30,000.00 in less than a year and hardly ever receive any bonuses. Good luck to you and try to contact David Brickman.
     
  6. Oct 1, 2007
  7. pacers31

    pacers31 Banned Used - Repetitive violations of <a href="ht

    Occupation:
    Marketing Rep
    Location:
    Californication
    Is anyone even surprised by all this?!? ROGUE THEM, no further comment necessary!
     
  8. Oct 1, 2007
  9. Jackpot Factory

    Jackpot Factory Dormant account

    Occupation:
    Content & PR Manager
    Location:
    Malta
    Reply from David Brickman at the Jackpot Factory

    Hi MRJIGSAW,

    This is David Brickman, JF spokesman. Please send me a PM with your account number and I will look into this immediately.

    All the best,

    David.
     
  10. Oct 1, 2007
  11. darsval

    darsval Dormant account

    Occupation:
    Math Teacher
    Location:
    ??
    SURPRISE... SURPRISE... SURPRISE....... Another problem with JF.... When will people learn???????
     
  12. Oct 1, 2007
  13. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    Do you recall hearing of anyone outside of the states that wasn't related to security or bonus issues not being paid in a timely fashion? I don't.

    mrjigsaw has either done as requested and submitted username to JF spokesman or hasn't. Give the casino a day or two to sort this out? Or start a feeding frenzy for no good reason? whatever. I'll eat my hat if JF ripped anyone off :D
     
  14. Oct 2, 2007
  15. pacers31

    pacers31 Banned Used - Repetitive violations of <a href="ht

    Occupation:
    Marketing Rep
    Location:
    Californication
    Damn lojo, what's your deal?? I have read and posted nothing but bad experiences with this group and you seem to still like them alot. You are certainly entitled to your opinion, but you are rowing against the current my friend. I haven't seen one positive post about them in a long time. Brickman is a joke. He acts concerned and when questioned on something seems to disappear. Screw these guys, before they screw you.
     
  16. Oct 2, 2007
  17. pacers31

    pacers31 Banned Used - Repetitive violations of <a href="ht

    Occupation:
    Marketing Rep
    Location:
    Californication
    I hope that hat tastes good, I'm afraid that you will be having it for dinner! Why so many excuses for them lojo? Do you have some "interest" in them that we don't know about? My god, surely you aren't blind to the bad press these guys are getting these days.
     
    1 person likes this.
  18. Oct 2, 2007
  19. SlotsWizard

    SlotsWizard Dormant account webmeister

    Occupation:
    I currently work for the Wizard of Odds
    Location:
    North of Antarctica
    I think the point that Lojo was trying to make is that there doesn't seem to be many non-US players having problems, it's mostly US players. This really shouldn't be a surprise after the actions taken by our devious, underhanded, sheisty, unscrupulous, sneaky, nefarious, rotten, untrustworthy, corrupt, asinine, unethical, stupid, idiotic, evil, crooked government last year.

    Edit: I see that mrjigsaw is from Sweden, but I stand by my words about our government.
     
    Last edited: Oct 2, 2007
    1 person likes this.
  20. Oct 2, 2007
  21. pacers31

    pacers31 Banned Used - Repetitive violations of <a href="ht

    Occupation:
    Marketing Rep
    Location:
    Californication
    o.k., I'll buy that. But it doesn't make sense that they would treat europe so well and the states like shit! Also, if outfits like 3dice and villento can make quick payment, why not JF?? I for one have not made one untrue statement about this group. Apparently the truth must hurt JF, and the truth is not positve at all.
     
  22. Oct 2, 2007
  23. pacers31

    pacers31 Banned Used - Repetitive violations of <a href="ht

    Occupation:
    Marketing Rep
    Location:
    Californication
    I also agree about the not so united states government. Again though, if some groups can do it, why not JF????
     
  24. Oct 2, 2007
  25. darsval

    darsval Dormant account

    Occupation:
    Math Teacher
    Location:
    ??
    who knows what lojo's problem is..... and who cares... if he finds it acceptable for a player to wait 30+ days to get paid on a withdrawl... that's his problem. And the fact the JF only has issues with US players doesn't matter- the fact is... they have issues! Other casinos can pay US player in less than 12 days... THAT'S THE POINT LOJO... Get it?
     
  26. Oct 2, 2007
  27. PAWPRINTS

    PAWPRINTS Dormant account

    Occupation:
    RN
    Location:
    USA
    Yea the truth hurts JF, Well its actually the lies that hurts JF, their problem is they dont know what the truth is anymore.For 4 month I heard one lie after another and the lies are STILL commingi. If back in Feb they would have said we dont have the money to pay you, instead of all the stories. I could have lived with that. the lies is what makes my blood boil If they ever come clean I may play there again.Now thats a lie I will never go back there no matter what.I couldn't even stand to play at any casino for months after that fiasco ,Now I play for hours ever day and its a blast ,thanks to VILLENTO:)
     
  28. Oct 2, 2007
  29. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    Maybe I'll have to stew up my AllSlots ballcap in a heapin helpin of humble pie... but I don't think so. If I have to eat it I'll be sending the next days result to DB:D

    I have absolutely no financial interest in JPF, I'm not an affiliate, nuttin. And I'm certainly not sayin it ain't a bitch to wait for money... been there right after January with another group. A point people are missing is that they have solved the deposit withdraw problem (for now).

    We don't know what's up with mrjigsaw's situation, but it's a first if it's simply slow pay to sweden afaik.

    If you recall, I was none to easy on them for not simply re-issuing the frozen funds this spring... but every one got paid, didn't they? Would I have deposited there before they got a decent process in place? Hell no.

    To each his own, and if they do something to get rogued they won't see my money. But for now I'd have no problem depositing and expecting to get paid. In fact I will before the end of the month:thumbsup: (deposit, that is... up to the gamblingods if I win)
     
  30. Oct 2, 2007
  31. PAWPRINTS

    PAWPRINTS Dormant account

    Occupation:
    RN
    Location:
    USA
    frozen funds

    lojo you you still dont get it,THERE WERE NO FROZEN FUNDS.Banks in the US cant freeze funds because they think it comes from gambling,THAT WAS ALL A SCAM.you can play there all you want.Have fun
     
    1 person likes this.
  32. Oct 3, 2007
  33. pacers31

    pacers31 Banned Used - Repetitive violations of <a href="ht

    Occupation:
    Marketing Rep
    Location:
    Californication
    lojo, I really don't know if they are paying or not, just that they are paying very slowly (by their own admission) If you like them, play them. We will wait for your rant when something goes afoul for you with JF. The truth will set you free (from Jackpot Factory if you are smart!!) Good luck to you
     
    1 person likes this.
  34. Oct 3, 2007
  35. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA

    The funds were frozen within their own process if I remember right. Whatever that might have meant. A middle man got cold feet? Maybe you're right and they didn't have any money to pay out for awhile and had to hem haw and delay.... that wouldn't be good... fact is we'll probably never know.

    But I wish you the best of luck at Villento or wherever you're playing:thumbsup:
     
  36. Oct 3, 2007
  37. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    I played and cashed out @ All Jackpots last month and got my check about 4 days after flushing - and that was via regular mail. It wasn't a huge amount (only $600) but still, I got the check in hand very quickly. I'm in Canada, maybe that makes the difference...?
     
    1 person likes this.
  38. Oct 3, 2007
  39. buzzweisergrl

    buzzweisergrl Dormant account

    Occupation:
    hospital worker
    Location:
    usa
    I know that I rant and rave about JF group however they told me it would take 6 weeks to get my money and I have since received 3k it took 3 weeks as usual. In JF defense the only money that was a problem was the "frozen feb money" I have not had a problem since. In David Brickman's defense everything he told me he would do he has done. I am waiting on a check from villento and it seems to be taking just as long as JF. It can go either way. I think I am just not going to play anymore at all.
     
    1 person likes this.

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