Your Input Please It's that Time of Year Again! Need your input for the 2016 Meister Awards!

Status
Not open for further replies.
Best (new) casino 2016: Rizk (great rep, technically a good site and a decent game selection)

Best Rep: Melvin from Royal Panda. Came up with the best selection of CM exclusive promotions this year and he is a very smart and likeable guy.

biggest pain in the ass: html5-slots from Netent where you could previously set the number of paylines but not anymore.
 
I will leave it up to you experts to see whats the nessacry with the what inputs, I cannot remember what machine I played a few minutes back let alone putting in a category. But will always vote or put my onion in.

I would say that there should be an award for the most genoers promo for meister members, Because believe it or not I know we as players get alot of info but also the reps and casino get there fair share of info so a few promos would work both ways :)

Another one is cash on hold any casino that wants ID but the ID is missing a corner or blured than lock accounts, DO NOT give the option to spend it, Category ID sort out

After seeing the email from the boss, I admit SMS and calls can be an arss, BUT I had a great quick call of casino room recently and leovegas and both less than a minute long and both gave a very good bonus, I think any one would like them calls :D

There is a difference from rubbish calls and genuine ones, Remember we opted in, Now there should be a tick box for SMS / EMAILS / CALLS, And only get what we opted for, other than that than yes we should name and shame.


Like I said I wouldnt know where to start with the catergerys so hopefully a few hints in there,
 
Ok guys and gals - let's get serious here. I make the short lists from your input - there should be loads of members chiming in. :D

Best Casino
Worst Casino
Best Casino Group
Worst Casino Group
Best Casino Manager
Worst Casino Manager
Best Casino Support
Worst Casino Support
Best Player Experience (individual or in general)
Worst Player Experience (individual or in general)
Forum thread of the year

...

and the rest of the stuff you're coming up with. So far, some really cool suggestions. :D
 
Ok guys and gals - let's get serious here. I make the short lists from your input - there should be loads of members chiming in. :D

Best Casino
Worst Casino
Best Casino Group
Worst Casino Group
Best Casino Manager
Worst Casino Manager
Best Casino Support
Worst Casino Support
Best Player Experience (individual or in general)
Worst Player Experience (individual or in general)
Forum thread of the year

...

and the rest of the stuff you're coming up with. So far, some really cool suggestions. :D

Best Casino Videoslots
Worst Casino Any with fake Software.
Best Casino Group MT Secure (Guts.Rizk etc.)
Worst Casino Group Without a doubt Everymatrix.
Best Casino Manager Rachel Trada
Worst Casino Manager Any that have been on here blagging the indefensible.
Best Casino Support No comment as haven't dealt with any, only play at 1 or 2 places regularly.
Worst Casino Support Same as above.
Best Player Experience (individual or in general)
Worst Player Experience (individual or in general) Anyone who's played MG's Tarzan for real money.:D
Forum thread of the year 32Red Easter reduction of SE/TAB debate.
 
From an operator perspective I'd like to propose a 'most helpful member' award. There are plenty who watch our backs and let us know when things might have gone wrong. If this was an option, I would nominate Tirilej who is always letting us know of any threads/mentions we have missed or errors spotted on site. (For others that do this too, please don't stop, she isn't invincible)

I'm sure other reps would have a 'most unhelpful/annoyingl' list too, but let's keep it positive lol. :)

Mark
 
Seconded for Tirilej, there are really important threads I might have been late to reply to or missed altogether otherwise.

CR

From an operator perspective I'd like to propose a 'most helpful member' award. There are plenty who watch our backs and let us know when things might have gone wrong. If this was an option, I would nominate Tirilej who is always letting us know of any threads/mentions we have missed or errors spotted on site. (For others that do this too, please don't stop, she isn't invincible) I'm sure other reps would have a 'most unhelpful/annoyingl' list too, but let's keep it positive lol. :) Mark
 
Best Casino Videoslots: Best game library. 24 hr support. Decent timed payouts. Very active and helpful rep. Ok reward system. Site usually runs well. Only negative is they are clueless about prepaid cards lol
Worst Casino
Best Casino Group N/A
Worst Casino Group N/A
Best Casino Manager Does Dan qualify? If not, Rachel. Such a nice young helpful lady who knows how to run a casino and treat players
Worst Casino Manager N/A
Best Casino Support Videoslots. Would say Trada because they are awesome but sadly not being on 24hr disqualifies them imo
Worst Casino Support N/A
Best Player Experience (individual or in general)
Worst Player Experience (individual or in general)
Forum thread of the year Me quitting smoking and Mark giving me freebies that I then gave to the members
 
Best Casino
Videoslots. Awesome selection of games, good cashback system and race rewards, arguably the quickest in paying no matter what time of the day or day of the week, free roll battles and the best looking VIP manager in Malta by the name of Kenny ( and NO I am not that way inclined )

Worst Casino
Any Everymatrix crap

Best Casino Group
The group that has Rizk and Guts as their casinos

Worst Casino Group
As per the worst casino

Best Casino Manager
Dan of Videoslots aka the man that does not sleep

Worst Casino Manager
None

Best Casino Support
Videoslots as they are available 24/7 and never a long wait by either email or live chat

Worst Casino Support
None

Best Player Experience (individual or in general)
None

Worst Player Experience (individual or in general)
None

Forum thread of the year
The 32 Red changes to responsible gambling
 
My vote slottyvegas.

Loving the newcomer Slotty Vegas, scored so much Cash off them recently and withdrawn without a quibble. Also had my biggest ever casino win of 3000 (I only play small stakes) which is fantastic considering initial pay in was only 40. Could do with a few more games on the mobile site though which is where I play, but great lay out and loving the chance to participate in the hall of fame. No steep wagering requirements for bonuses either so thumbs up. PS if posting this in the wrong place I'm sorry don't do forum posts very often.
 
Best casino : Videoslots

Best rep : Dan from Videoslots, of course that is if he is a human, the rumor said he is a robot with artificial intelligence.:D
I'm kidding, but I always wonder how he can be here 24/7 taking care of every members.
 
I'm not in much as I've no net and limited phone data but this is an important thread so my 2 cents.

Best casino. While I don't play there personally VS seems to ring true however my vote goes to rizk from personal experience combined with what I've seen.

Best group...I'm a loyal guts player so the Mt group..guts rizk etc.

Rep..there's loads of contenders however the good captain has often double duties stepping in for guts queries along with his own workload and I'd say the captain hands down here.

Manager. Bear with me here. Mark at 32 red and f not manager then rep. While the casino has dropped in standards Mark has gone through a million threads and casino attacks with good grace and professionalism this entire year. He's stood ready where many would have run. Kudos.

The rest I'll leave to the guys and gals in often.
 
Don't know if I can offer much as I don't play many places as the "old days" but wanted to get my videoslots vote is cause let's be honest all around has anyone even come close this year?.


Best Casino= Videoslots (Could improve on some things, but offer the fastest payouts, game selection)
Worst Casino=N/A
Best Casino Group=N/A
Worst Casino Group=everymatrix was pretty bad.
Best Casino Manager= Dan Videoslots (no one is more active here)
Worst Casino Manager=N/A
Best Casino Support=N/A
Worst Casino Support=N/A
Best Player Experience (individual or in general)N/A
Worst Player Experience (individual or in general)N/A
Forum thread of the year N/A
 
Best Casino: CasinoLuck Keeps on ticking with nary a complaint.

Worst Casino: Slots magic I just feel confused when I go in the site? Very poor CS. The rules are unclear.

Best Casino Group: Casinoluck, Nextcasino I wouldn't even guess they were EM.

Worst casino group: Slotsmagic

Best casino manager: Erik Casinoluck Nice guy
Renee Zodiac casino. Informed and in form

Worst casino manager: Kind of a natty show getting a certain somebody 30 days in the hole! nuff said

Best casino support: Gutscasino

Worst casino support: Betsson The casino that doesn't care

Best experience: Getting a 4 reel wild desire and paid out $500 all stemming from a dollar deposit at Zodiac:cool:

Worst experience: Playing Bridesmaids and smashing my laptop to shards
Won $20 on a 3 hour Betsson poker tourney, promptly went to CFTBL and shot the whole wad in one spin
by mistake.

Best thread: Harry's death-defying journey into videoslots abyss of doom.
 
Best Casino

VIDEOSLOTS - They keep getting better each day. Customer service, games, payments, rewards... and so on. Really astonishing!

Worst Casino

Planet 7 Casino - This one is really struggling to pay winning customers.. Some have to wait for months! Just wondering when the whole thing will collapse?!

Best Casino Group

MT SecureTrade Limited Casinos - These guys are doing pretty well! Especially Rizk :)

Worst Casino Group

Everymatrix - They really need to get their SE practices sorted. I like some of the casino's, but these SE problems are getting out of hand!

Best Casino Manager

N/A - Haven't been on CM long enough to vote for this one:)

Worst Casino Manager

Someone from 888/Cassave or Betsson - Those guys are cocky as hell!

Best Casino Support

Videoslots Support :)

Worst Casino Support

I had a pretty shitty experience with Prime Slots, jerks!

Best Player Experience (individual or in general)

Must be the full wild line on DOA:)

Worst Player Experience (individual or in general)

Playing Aloha! Cluster Pays. The free spins are crap!

Forum thread of the year

N/A - Haven't been on CM long enough to vote for this one:)
 
I see that many list Every Matrix as a group but they are a platform, not a group. They just provide casinos with certain things, like license, which is what have created this SE-mess. They own Jetbull as far as I know but no others I think.

So maybe we should have a good/bad platform to nominate too, but separate them from groups of casinos.
 
Best Casino : Videoslots by a mile, 32Red for Microgames and Bellfruit Casino for Novomatics

Worst Casino : Leo Vegas, I hear nothing but bad experiences and problems about this place no matter who I talk to about online gambling

Best Casino Group : Evoke Gaming Limited (Redbet/Whitebet)

Worst Casino Group : Ones that charge to deposit, unfortunately that includes Rizk, 2.5% is taking the piss

Best Casino Manager : Dan from Videoslots / Norbert from Energy / Mark from 32Red

Worst Casino Manager : Alex from Casumo

Best Casino Support : Casinomeister :D

Worst Casino Support : Leo Vegas / Party Casino

Best Player Experience (individual or in general) : Winning the GoPro camera last xmas randomly at VS and winning the MM a few times

Worst Player Experience (individual or in general) : Betfair live roulette, just awful in so many ways!

Forum thread of the year : Free spins thread always keeps me amused!
 
Best Casino = Got to be Rizk for me with a very active rep here and always friendly CS...Also my WD's to Skrill are nearly always processed instantly or are being paid within minutes...Can't go wrong with a casino like that!!
Honorable mentions I would like to give to CasinoEuro (BML Group) & Royal Panda (Only SUB'd recently but I already feel this is a great place to play).

Worst Casino = Quasargaming (Leaving the Irish Market and booting all their players without any prior notice, that is NOT done in my eyes and shows a total lack of respect to their PAYING customers, for me this casino can be scrapped as an accredited casino because of this and a rep that is completely AWOL) Not worth their merit at CM.

Best Casino Group = Second year in a row I have to nominate BML Group where I play at CasinoEuro and Betsson.
Huge choice of games and a big big improvement for me is the much quicker processing of WD's...Where CasinoEuro used to have a 48h pending period, nowadays my WD's to Skrill are being processed in minutes...Never had problems with any casino in this group and I feel safe playing here!

Worst Casino Group = SkillOnNet with casino's like Slotsmagic, DrueckGlueck, SimbaGames & Megacasino, need I say more??? :eek2:

Best Casino Manager/Rep = I would like to nominate Melvin from Royal Panda, was interacting with him over the last few days and was impressed by his quick responses, friendliness and he was also very helpful...
A honorable mention in this category goes to Captain Rizk, always on the ball and very responsive when sending him a PM.
Actually I would like to nominate both! :D

Worst Casino Manager/Rep = Diva2000 (Rep for Quasargaming), hardly online and I see her account is dormant now..I don't think Quasargaming is bothering anymore to stay accredited...Sent her a PM a few months ago which she never even replied to.. :mad:

Best Casino Support = Rizk, like in the past with GUTS, great CS and I always get a friendly rep on the chat who genuinly is trying to solve my queries...So this one is for Rizk CS and Tech.Support!! Great job guys! :thumbsup:

Worst Casino Support = DrueckGlueck - Takes ages to get a response from their CS team and the answers are so useless that you'd be better off not sending the query and leave it as it is..Thank God I closed my account with them.

Best Player Experience = In 2016 for me stands out the amazing run I had at Rizk casino..Ended up with around €6000 in cash outs and they were paid to me super fast as usual. :)

Worst Player Experience = Just a coincidence but this also happened at Rizk casino (not their fault)!!!! where I was shot, stabbed 6 times and killed by a blood sucking zombie biatch from Egypt named Cleopatra. (Cleopatra Plus - IGT)
But hey, what would one expect from a sick psycho wannabee queen like her.

The ancient sources, particularly the Roman ones, are in general agreement that Cleopatra killed herself by inducing an Egyptian cobra to bite her.

Nuff Said!

Forum thread of the year = Phew there are many good threads and it is very hard to choose one in specific but one I do read up on every day and really enjoy is: The CasinoMeister Bar & Grill for a daily portion of craic.


And just something to add:

I would like to hand out a personalized FU Award to the team within IGT who came up and designed their twisted slot Cleopatra Plus - Not funny at all guys!!!!!!!!!

Also a big thumbs up and thank you to the Meister and his Team to run this great community and to the many awesome members to come here and post all this cool stuff. I am not gonna mention specific people as I most probably will forget a few and that would not be nice. But you all know who you are and please keep doing what you do and post all that cool shizzle!! :D:D


Mark

Out :D
 
Ok guys and gals - let's get serious here. I make the short lists from your input - there should be loads of members chiming in.
Are you asking me to be serious?!
:eek:

Best Casino

This year this award is going to CasinoLuck: i have had great experiences as usual in Redbet, 32Red (+sisters), MrGreen, V&J, Guts (+Rizk), I-Game, and perhaps a few more, but thanks to Eric's pampering, quick replies whenever i prompted him for one or the other, and always very swift and player-friendly handling of any and all issues or requests, i can't do anything else then put this credit where it's due : ) Thanks a lot Eric for a great 2016! See you next year!

Worst Casino

All other Casino's! Joke of course, i don't really have a worst Casino to pick, for me it's either a good one, that is worth my dough, or else i don't even bother to get involved enough to go and compare as to 'who did what' in the worst possible ways... I guess it's just not in my nature to focus on the negatives too much, there's enough of that already in the 'real world'..

That said, i do criticize each and every point of improvement in each of the Casino's i do play at, but always make an effort to let staff know, hoping for improvement. And most of the times i do this 'behind closed doors' because i don't like to publicly try and tarnish any of those places. After all, errors are made every day, almost by everyone, and as long as people get the chance to make up for them, things mostly will resolve in a pleasant manner for all parties involved. And say what you will, but in the world wide web some stuff, even if it isn't true, does stick to a name for the longest time! That in mind, i've found in my years of play, that if you're helpful and friendly, you will most of the times be treated the same way.

Best Casino Group

Also will have to be the CasinoLuck group, so NextCasino and Wildslots: it's of course basically one and the same, as with most group Casino's, and in this group that just means that i can enjoy 3 of each offer, instead of one! As i was already really happy with CL, of course i am equally happy with the sisters : ) Again, thanks Eric (and team) for a great and entertaining 2016!:thumbsup:

Worst Casino Group

See 'Worst Casino'

Best Casino Manager

Also naturally goes to Eric...aside from what i've already said, the man is so cool, really gives me a lot of extra info, and is also always in for some great banter, and always at hand..you can't really desire much more from a Casino Manager! There are a bunch of great guys here on the forums, that come very close, and i would like to name them: I-GameRobin - I-Game, Yits - Guts, Captain Rizk - Rizk, Unibet rep - Unibet, Crosby - MrGreen (only a few interactions, but surprisingly pleasant!), MariusManager - Redbet...All fantastic guys that have professionally solved each and every issue, or replied to any query i may have posted in a timely manner. :thumbsup:

My heart is still aching a bit, as i kind of feel like i stabbed my all time favorite manager in the back this year and last, which is Pat H. from 32Red! So if you read this my good man, note the bolded part..that is a title no-one can probably ever take away :D My play in 32Red has been abysmal (in terms of me depositing to show some loyalty) and still Pat managed to pamper me into high heaven, very much undeserved if i may say so! But i've had a few tough months money-wise, and chose to use my fairly small pecuniary assets, to play in multiplatform competitors instead!

As a side note, the rumors about 32Red, soon being able to increase their portfolio with more providers..seems true! But you didn't hear that from me;)
All i can say if that is going to happen, i think most of my deposits will go to 32Red again...

Worst Casino Manager

Hmm, i choose not to name and shame whoever got on my bad side here, but i have to say i wonder why some people are able to acquire certain positions sometimes!

Best Casino Support

Nice surprises this year in both MrGreen, Unibet and V&J! I always think a lot of chat facilities can be a whole lot better, but in my list of regulars i am pretty much always content with the quality and response time..
This year on a few occasions i was very pleasantly surprised with the 3 mentioned just now! Thanks for that..stuff like that will increase a player's motivation and/or relationship status with said Casino, all the more reason for all Casino's to really try and shine in that section! It works both ways... They surely saw more of my deposits just because of those small 'details'.

Worst Casino Support

@ A LOT of Casino's support staff, GO AWAY, and learn how to interact with people better, learn about how your effin Games work, and get your vocabulary right, at least the Casino related terminology! And @ OPERATORS: it's your responsibility to either train your staff well, and then keep on checking them for quality control, BUT also to not overload your poor staff, making them work solo in place of a whole damn support team! That will end up badly 99% of the time. In that case i would almost say better no support then bad support i.m.o.

Best Player Experience (individual or in general)

All my good experiences unfortunately are overclouded with the dark mist of losing too much:lolup: 2016 was the worst year so far in terms of cash-outs, and i sure hope something will still change come X-Mas, or i may be a lot less cheery in 2017! However all the Casino's i mentioned above have given me the feeling they appreciate my business on occasion, but Lady Luck didn't contribute...

I still have hopes, so let's make it: 'Insert Great Experience Here Later!'

Worst Player Experience (individual or in general)

See 'Worst Casino', nothing out of the ordinary, or worth a mention though

Forum thread/user of the year

Too much fear for pitchforks if i choose a single person or thread here, but i would like to say i have been seeing a lot of cool threads, that i now regularly check:)
Harry's new thread is a good one, Colin's (Geordie) CM Bar&Grill is a good one, all off Blathaon's contributions are great, i also think most of Dunover's slot reviews are very good, and there is so much more...people like Tirilej (also has my vote for most active Casino Rep helper:D) and Jasminebed are not only real friends, but very helpful to all, and guys like Hedgehok, HarryBKK, VWM and Richas are always very clear and/or insightful on a lot of interesting topics, which then are elaborately bespoken (sometimes a bit too elaborate wink wink nudge nudge VWM?) and then there's a whole bunch of moaners, groaners and wankers, that seemingly take each and every chance they get to diss Games, Providers, Casino's and even me! (joke) The italic sentence is so tongue in cheek, but i will say that just to be safe:)

The 'bunch' i am referring too are a U.K. 'mob' of sorts, such as dunover, jonmincher, richy, goat, JD, Spin T and a few more, which are actually really nice people, and bring a lot of color and humor to the forums!

All i am saying, like every year, is that i am really happy to be part of one of the greatest Gambling Forums on the net!

There could be more said, even more categories added, but i am quite a busy man nowadays, so i'll leave it at that! :thumbsup:

Edited to add: almost forgot about my most recent sign up, which was in Royal Panda, where so far all seems to be pretty cool! They didn't receive any action yet, so logically won't be in this list, but so far they seem to be one of the chosen few that get to be on the shortlist for next year!
 
Here are my thoughts and humble opinions for this year, may add more at a later time :thumbsup:

Best Casino

32 Red. Yes they've had a lot of mud thrown their way this year (needlessly IMO but I won't reopen that can!) however luck aside, I've never a bad experience there. MG have, are and always be my main choice for slotting and especially on Viper/download, "They way slots are supposed to be played" I remember reading from either KK or VWM IIRC.

I have always help a torch for these guys and always will. May not be multi provider or have instant on the spot cash outs before anyone says lol but that is only a small part of the whole picture and these guys will get my vote until the day I pack all this slotting lark in!

Worst Casino

Viks - Maybe being slightly unfair here as only had brief experiences with these. However never forget the day I made my first deposit and had to re-log in, reload games a good 30+ times in an hour, awful experience and made worse by uninterested support on my next visit when I popped on to chat to simply ask if their service / servers etc had been fixed, Shockingly bad experience that day.

Best Casino Group Pretty impressed with all / any casino(s) which run under the MT Secure Trade Licence. Good ethics and clued up support staff.

Worst Casino Group Struggled with this one and will leave Dunover to get the pitchforks in EM's direction. However I'd say (and these guys are actually reasonable really) Caddell/WHG Group. Never known a casino group 'Move the goalposts' so many times, think I've clicked at least 7-8 times in recent months to accept the new T&C's.

Best Manager / Rep In no particular order :p....Massive shout out to Mark at 32 Red, don't have too many dealings with him as (touch wood) problems very rarely arise. However if I need him, he's always there, even if he has to put his pint down to respond, Cheers Mark! Captain Rizk - kudos, I will never forget that once in a lifetime promotion you ran for me with the aid of the CM Community earlier this year. Special Mentions also need to go out to all the following reps who've been more than helpful over 2016, Rachel at Trada, Melvin at RP, Eric at Casino Luck, Erik at Thrills, Alex at Casumo, Yits at Guts, Rafa at Chance Hill, James at Leo Vegas - Your valuable time is appreciated guys n girls!

Worst Manager / Rep - I could, however would prefer not to answer this part :p

TBC.......
 
I do not think the boss was asking for our options here lol, Just wanted some updates on what category's could be added :D

when can we vote or put in our counts???

But as we are on the subject the overall winner by a mile should be the one and only videoslots,

Fast withdraws
Top Class Reps,
Tournaments,
Cashback YES CASH no wager,
Quick support,
Count on one hand how many times you heard complaints about them,
Rewards you receive when playing, Wager free of course,
They send xmas gifts out hint hint :thumbsup:
Set max bet amount,
On site document uploads,
race leader board for yet more cashback
No spam emails from affiliates

Just the other night I used an new card, went sleep and believe me I do not sleep long and the time I woke up I had emails stating new card accepted, most sites wouldnt let you know and thats when they decide to sort it

Overall its how a casino should be,

Take nothing away from other reps on here that do a great job, Good casinos coming to the market like allBritsh and co.


My worst experience has to be the skillonnet sites, Sites run slow, rules change on a hourly basis, I know there trying but they had plenty of time to work on things
 
Best Casino: Guts 100%
Worst Casino: 32 red - because they are not what they used to be, 24-48 pending withdrawl's is criminal, pitta
 
Status
Not open for further replies.

Users who are viewing this thread

Click here for Red Cherry Casino

Meister Ratings

Back
Top