It's that time of the year again....CM Awards

[Slotster!]

Can I win? Can it be me this year?

 

[Slotster!]

Please.

 

[Slotster!]

Forget it then. Didn't want to win anyway.

I'm going home, and I'm taking my ball.

 

[yoshirules]

LOL

 

[same_old]

Forget it then. Didn't want to win anyway.

I'm going home, and I'm taking my ball.

LOL- all those avatars in a row are doing my head in.

 

[Nifty29]

How about John Wright of This Is Vegas for 'Worst Casino Manager' or 'Worst Customer Service Experience' for the 5 week debacle I was involved in earlier in the year. Maybe Im biased, but it was the worst I can remember - and it made it to the CM webcast. Still to this day I am yet to receive a personal apology or anything - not an email or PM - nada.

I would like to see Tradition Casino win a 'Most Responsive Operator' award for continuing to listen and adapt to player requests and views, including reducing cashout times and implementing better bonus programs - as well as a very visible presence on the board.

Oh and how about JHV for 'Most Controversial Poster' or '12-cylinder Motor Mouth' award. I havent seen such a case of literary diarrhoea in many years.

 

[funeral979]

I'd like to see the best/most interesting casino innovation of the year. Yeah, way to word a category Slotster! What I mean is, the best/most innovative feature/contribution from an online casino outside of new slots/games etc...

For some reason when I read this I immediately thought of MGs million euro tournament. However maybe it would better fit the category of most innovative feature/contribution from an online casino that fell way below expectation?

 

[chayton]

How about a "Race to the rogue pit" award? There were a couple brand new casinos that just started and fell into the pit practically right out of the gate.

Or how about "Processor/ewallet screwups"?

BTW I love the evil player awards! I vote there should be a runner-up also.

 

[funeral979]

Even though they have been reacreddited, I think the Rushmore group should be at the top of the list for biggest disappointment of the year.

 

[Casinomeister]

Even though they have been reacreddited, I think the Rushmore group should be at the top of the list for biggest disappointment of the year.

There have been quite a few disappointments this year. Actually it's been rather depressing...

 

[winbig]

Can I have it? Can it be me this year? Please?

I thought babs would get it this year?

 

[winbig]

Evil player of the year: Kildare. Hands down.

 

[Jasminebed]

Evil player of the year: Kildare. Hands down.

Can't help but agree there.

How about "One player can make a difference" to Roanan for his excellent work in pursuing the MG tourney cheaters.

And I think Galewind Software deserves a special "Stepping up to the Plate" award for their payment when Heroes failed to pay Westlandbowl his blackjack winnings.

 

[winbig]

Can't help but agree there.

How about "One player can make a difference" to Roanan for his excellent work in pursuing the MG tourney cheaters.

And I think Galewind Software deserves a special "Stepping up to the Plate" award for their payment when Heroes failed to pay Westlandbowl his blackjack winnings.

I couldn't agree more.

Other software providers should learn from Galewind. If this was the case, RTG wouldn't have the rep that they do for licensing any tom dick or harry.

 

[jetset]

Can't help but agree there.

How about "One player can make a difference" to Roanan for his excellent work in pursuing the MG tourney cheaters.

And I think Galewind Software deserves a special "Stepping up to the Plate" award for their payment when Heroes failed to pay Westlandbowl his blackjack winnings.

I'll third that!

 

[jetset]

I think that the CAP fiasco early in the year should be recognised in some way - that was really quite extraordinary.

 

[winbig]

I think that the CAP fiasco early in the year should be recognised in some way - that was really quite extraordinary.

Head in the sand award, IMO

 

[same_old]

*bump*

ok, im biting at the bit here Bryan, you usually have it out by the end of Jan dont you?..


ONe of my favorite reads in casinomeister land I do have to say..

blundering blunders is my personal one I like.

Regards,

Same_old

 

[Casinomeister]

As tradition has it, it takes me a while to get it together after the "Winter Lull" and they are normally published at the end of the second/third week of January. We're on target for anytime between this Friday and next Tuesday

Hang in there

 

[Pinababy69]

I'm sure that Bryan already has these done....and is just organizing it all, but wanted to throw my two cents worth in anyway.

Best Overall Casino - 32Red. What can I say? Day in, day out.....year in, year out....they just keep getting it right. Payments in under 24 hrs, 7 days a week. Email support response in under half an hour, ALWAYS. Other than a few issues with MG themselves ie. software....another pretty much complaint free year. There were a couple of issues (more software related), that were dealt with quickly and efficiently.

And the staff? My beloved Susan is gone....but we still have Jonathan, Dominic, STEVE F (LOL Steve...how's that?), the Lauras, Jayne, David, Kerry, Mark (promotional manager) and probably others that I've missed. Each and every one top notch and extremely capable at their jobs.

Not much more anyone can say really.

Best Manager - Pat Harrison. Always on top of any issues that arise, no matter how big or small. Perfect example...there was an issue with CC deposits this past weekend, and of course neither Dale nor Pat are around so I brought it to the attention of regular support...who assured me it would be looked after on Monday. Sure enough, first thing this morning, I had an email from Pat, asking for more details....and we went through a few things, and test runs. They have now pinpointed the problem, and I believe it's fixed. Point is....how many times have you heard casino support tell you that they will "escalate" your issue to management, payments, whoever..only to never hear another word? Happens all the time at lesser casinos, with lesser managers. Not here, and not with him. He absolutely deserves this again.

Well done again Ed and Pat, for assembling such a fine cast of characters. Any casino will only be as good as the people who operate it and the people who work there. Kudos to all!!

Best US Facing Casino - Gotta be 3Dice for the originality of games, the super fast payouts (especially to US players), the top notch customer support staff, the ongoing tournaments...and Enzo himself (who again, goes above and beyond). A unique playing experience and yet another casino with very few, if any, legit complaints posted against it. They are doing it all right....and other casinos who continue to accept US customers should take a look at how they do things. The other thing I really like about 3Dice is the no affiliate program. It stands to reason without having to pay affiliates that 25% to 35% commission.....that money gets kicked back to players, in one form or another. Overall, a really good business model.

Worst Software - It's a tossup for me between Rival and TopGame...but I'd have to with TopGame just for all the major software issues they had this past year. Not the least of them being, the missing 192k from the Dougie's Delights game....that to my knowledge, never was returned. Rival for that stupid Irish Luck fiasco, and the worst white label business model I've ever seen. Players who don't even take bonuses get bonus banned, because they happened to get lucky and win. Complete and utter joke these guys are...with the exception of Slotocash....who should actually win an award for managing to rise above the antics of Rival themselves.

Best New Game This Year - Toss up for me between the Stickshifter slot at 3Dice and Hellboy. Love em both. Stickshifter is completely original and Hellboy is just a really cool game IMO. Potential big wins, but low enough variance to keep it interesting.

That's all I can think of for now....really looking forward to Bryan's choices. It's always a great read.

 

[Casinomeister]

Burnin' the midnight oil now...I predict Wednesday now. Better late than never

 

[clj7221]

Nicolas Johnson should get an award for best rep because he truly is the best. And "Rambler" would feel honored to just be nominated for most annoying Posts.

 

[Pinababy69]

Burnin' the midnight oil now...I predict Wednesday now. Better late than never

Typical man.....just like dog years..days are actually weeks.

Looking forward to it Bryan!!

 

[RobWin]

Typical man.....just like dog years..days are actually weeks.

Looking forward to it Bryan!!

>~>~>~>~>~>~>~
____
____

 

[Pinababy69]

>~>~>~>~>~>~>~
____
____

True though right? LOL....what happened to your other avatar? The one that made me laugh.