Is The Gap Between Guts And The Rest Getting Wider?

[Mouche12]

Fully agree Azzuri - and I have posted some favourable threads about Guts here too. They are awesome! My only wish is that WMS slots be included, would that be possible?

 

[paul7388]

Fully agree Azzuri - and I have posted some favourable threads about Guts here too. They are awesome! My only wish is that WMS slots be included, would that be possible?

Yes its possible i'm sure Ben posted a few weeks ago that they are hoping to add them shortly

 

[Azzurri]

I asked Max to talk to you, and he did. That's all.
I tried to contribute to this thread the way I could. I'm sorry I did.

This have to stop so I won't comment in your threads or on your posts anymore!
I promise!

I don't want you to stop, I just want you to stop taking everything so personally and then feeling the need to respond in a nasty way. If English is the issue, maybe you should seek clarification before posting an insulting response, that's all. This is what I mean by being too sensitive and taking everything I now write the wrong way.

 

[CasinoBen]

Fully agree Azzuri - and I have posted some favourable threads about Guts here too. They are awesome! My only wish is that WMS slots be included, would that be possible?

Soon we will have WMS. Adding a new game provider, especially one with such an offline presence takes a while as there is a lot of paperwork and finding a suitable time for everyone to do the integration is not always easy. I promise that we will have WMS by October this year but I am hoping a lot earlier.

Have a great day,

Ben

 

[chayton]

I agree that Guts is awesome and IMO mostly that's down to Ben, I've been a fan since he was at NordicBet and aside from them caring about what players want, it also counts for a lot to have a favorite casino where you can [strike]stalk[/strike] have an actual conversation with the guy in charge. (Even if he constantly forgets to have them remove the stupid apostrophe.)

That's a great selling point for any casino to have an engaging rep here on the forum, like Rebet when Andy was there, BetAt with Igor, and the old days when Enzo was always around to answer questions about 3Dice. Mark from 32Red used to spend a lot more time around the forum, but lately not so much. Players at 32Red can still hit up Pat and Mark and Jonathan through PM, but most of us don't like doing that until we have a problem, so they seem a little more distant these days. Mind you, if everyone is just complaining all the time about the weekend withdrawal change, who can blame them for keeping their heads down?

That being said, all casinos have their good points and bad points and what's a dealbreaker for one player won't mean anything to another. It's ok to have a favorite, but it doesn't mean that people who have a different favorite are wrong - they may just want something different from a casino than you do.

 

[kavaman]

Guts is awesome , but there are some other good options out there aswell. The best with guts are the nearly instant withdrawals, thats what other casinos should have too, but with everyone else the times are just getting longer (ok theres a few others that do really short wd times aswell, but generally longer).

I still think they should concentrate more on the promotions. The op was talking about free spins, they are nice and all, but deposit bonuses are more for my taste. I mean they do have promotions often, but not even 100% match.

 

[mimi26]

Guts needs to have UKASH as a withdrawal option, I hope that is coming soon :-D,

 

[chayton]

Guts needs to have UKASH as a withdrawal option, I hope that is coming soon :-D,

I've only ever used ukash to withdraw once, I can't even remember which casino it was but their limits for ukash were really low - like $200 per day or something like that. Is it usually better than that?

 

[dunover]

Well for starters, and this is purely my own opinion, 32Red has been very good to me over the years in many many ways and im not one to `blow with the wind` and change direction when something comes along that may or may not be better. Like I`ve said Guts is a very strong contender at the moment and has obviously struck a chord with many people, but to me loyalty is something that goes both ways and I wont change my number one casino because something else comes along that may or may not be better. There are many good casinos on the accredited list and we all have our favourites.

Personally I`m not so easily swayed that my loyalty can so easily be transferred because a casino throws a few free spins my way nil wagering requirement or not. People are saying that Guts customer care is astounding and it is but so is 32Reds. People are saying the forum rep is great, and again I`ll agree. He is. So are the 32Red reps. Cashout times are slower at 32Red I will concede, but not so much that it hinders me or poses a problem.

Guts gives out free spins, ok fine, but so does 32Red and usually a lot more than I`ve ever seen guts give at any one time. Yes they have wagering requirement I know, but personally I`ll take 32 free spins with wagering requirement over 5 free spins with none.

32Red offers a lag free, stutter free experience, alas I cannot say the same for Guts, they still havent licked their server lag problems and for me that is a major annoyance. I also dont encounter anywhere near the number of errors and problems when loading games at 32red. Errors frequently pop up at Guts and imo one of their first priorities should be to fix their gaming servers. Yet this is an error that has been apparent for a while now and granted it has improved, but it has not been eliminated.

As a player who enjoys playing with promotions and bonuses, these I receive every day from 32Red. Without fail. Guts are once in a blue moon and rarely ever 100% as someone else has previously stated.

I also know that 32Red is a `safe bet` Their listed on the London Stock exchange, have inordinate amounts of backing and are safe as any online casino could ever be.

32Red may not give out as many free spins as Guts but I do receive free chips and fairly regularly, and sometimes these even come with no wagering requirement.

Bottom line for me though is that Guts while a great casino, does not offer me really anything that 32Red doesnt already give (except reduced cashout times) and even if they did I`ve played at 32Red for a long long time and I`m loyal to them. They have always been great to me, responsive, commited and generous and loyalty should go both ways.

We all play where we want to play, and dont get me wrong, Guts is a fabulous casino and well worthy of the praise they are getting, but many people are talking as if its something special or extra ordinary when to be honest in an ideal world EVERY casino we play at would treat their customers in this way. Its a shame that most dont. Guts is doing, and doing well, only what 32Red has been doing for the last ten years or so.

There is a reason why 32Red is casino of the decade and no newcomer on the block is ever going to detract from that award, no matter how many bright flashes they are currently making.

There's 2 ways of looking at this: You've basically agreed with Tirilej in that your extensive experience has resulted in loyalty to 32red due to consistent and long-term player satisfaction. I agree, but unless we recognize the efforts of other sites too that have started with exactly the same positive ethos that 32red did, the playing field will never be level.
32RED is undoubtedly the best in its genre - i.e. download MG casino.
The problem is, is that the 'decade' is a rolling decade, and unless other sites are recognized, no 'newcomer on the block' CAN take the 32red mantle, even if they eventually deserve it 8 or 9 years hence.
You say Guts offer nothing that 32red doesn't? Aside from cashout times you've mentioned, they have nearly all the 32red games, and about every other one you'd want to play too from other providers. Instant RG settings and excellent promotions, plus the cash free spins wins. Yes, there are a only a few spins given, but in some cases players on here have made substantial cash-outs from them with no hindrance.
And I can't forget how 32red has felt so assured of its position that it can summarily reduce customer facilities by 24-hour pending periods and on top of that removing weekend cash-outs. It's almost arrogant.

The logic of the proponents of 32red as permanent numero uno is bizarre IMO. It's like saying to Manchester City "You won the league this year and got more points than the rest, but because Manchester United won it for the last 8 years you can't be crowned champions and United get the cigar."

 

[mimi26]

I've only ever used ukash to withdraw once, I can't even remember which casino it was but their limits for ukash were really low - like $200 per day or something like that. Is it usually better than that?

I think its £500, But if I was to withdraw a large amount I would withdraw to my bank account I usually only withdraw upto 300 via UKASH

 

[dunover]

Tirilej, I can appreciate and respect your right of opinion, as you for the most part do mine. However sometimes I feel like you just like to disagree with me because it's me, lol. This is also evident by the amount of thank yous I've noticed you give out to anyone else that disagrees with me.

Like I said, I can respect your stance, however, in the spirit of the thread and the sake of the argument, can I ask that you elaborate on your reasons so it's a little more productive to the thread? Similar to what Audi has done so well.

You stated they have much more to offer in all areas compared to Guts, yet you haven't stated any facts or examples to back your opinion. As I said, doing so is of great benefit to current and future customers when making the comparisons.

Thanks.

Well she has in many other threads to be fair. It's well known on here why and for how long she's loved 32red above the rest. Take a look around - for a non-English speaker to construct a reply like Audi would take a while.

 

[paul7388]

I think its £500, But if I was to withdraw a large amount I would withdraw to my bank account I usually only withdraw upto 300 via UKASH

Deposited by ukash many times but never withdrew back to it do shops give you the money ?. Always withdraw to neteller or bank if I win even if deposit was by ukash

 

[mimi26]

Deposited by ukash many times but never withdrew back to it do shops give you the money ?. Always withdraw to neteller or bank if I win even if deposit was by ukash

Yeah you have to register with Ukash but you can go to any paypoint and withdraw or certain cash machines (I am just checking on this now)


yeah you get a 10 digit code that you take to certain cash machines, just punch in the numbers and withdraw cash

 

[243 lines=daft]

One thing that is slightly irking me is the insinuation some are making that criticizing 32 Red somehow means you don't 'love' 32 red or have 'loyalty' to 32 red.

Speaking for myself, it remains my favourite casino (my profile has always said that) but I have misgivings about the business model that has brought in the 24 hour 'mug reverse' period.
In particular I'm concerned that the huge good will and reputation thay have built up over 10 years could be affected if 'word of mouth' starts to spend more time grumbling than praising.
I believe if you value a company and want it to succeed you benefit them more by constructive criticism than being blind to things.

I do agree with Audi that the sense of security you have playing at a listed company like 32 Red is ultimately more important than the current withdrawal issues,
but if the current ability to override the 24 hour reversal delay is WITHDRAWN then alarm bells will ring for a lot of people I suspect.

Anyway I'm glad to hear Guts will be getting WMS as I love Black Knight, Amazon Queen etc
I currently only play the WMS games at Hills and there aren't a lot in the way of free spins there.

 

[fun4all]

I do agree with Audi that the sense of security you have playing at a listed company like 32 Red is ultimately more important

Listed company means ABSOLUTELY NOTHING in terms of player safety/funds safety (See Purple Lounge)

"Segregated Accounts" means ABSOLUTELY NOTHING in terms of player safety/funds safety (See Full Tilt Poker and Purple Lounge)

Regulators mean nothing either, see Purple Lounge, Canbet, Full Tilt Poker and many many more.

What does mean everything, and is the only thing you should look for, is how the operator treats their customers and what their history is. We are entirely in a trust game with online gambling sites. Nobody/no fancy words will protect you if a crook wants to run off with your money. For this both 32Red and Guts have proven themselves extremely trustworthy and player friendly over their time. I would trust both of them far more with a £5,000,000 progressive win than A.N. Other site that boasted about how it was "listed".

 

[Azzurri]

One thing that is slightly irking me is the insinuation some are making that criticizing 32 Red somehow means you don't 'love' 32 red or have 'loyalty' to 32 red.

Speaking for myself, it remains my favourite casino (my profile has always said that) but I have misgivings about the business model that has brought in the 24 hour 'mug reverse' period.
In particular I'm concerned that the huge good will and reputation thay have built up over 10 years could be affected if 'word of mouth' starts to spend more time grumbling than praising.
I believe if you value a company and want it to succeed you benefit them more by constructive criticism than being blind to things.

I do agree with Audi that the sense of security you have playing at a listed company like 32 Red is ultimately more important than the current withdrawal issues,
but if the current ability to override the 24 hour reversal delay is WITHDRAWN then alarm bells will ring for a lot of people I suspect.

Anyway I'm glad to hear Guts will be getting WMS as I love Black Knight, Amazon Queen etc
I currently only play the WMS games at Hills and there aren't a lot in the way of free spins there.

Welcome to CM!

You better have thick skin and a house made of titanium if you dare share a negative opinion on any accredited casino here, lol.

Their associated fan club/lynch mob, will find you, and will attempt to kill you, lol.

It's only sunshine and happy tales here thank you.

Just on a side note, another 25 free spins from Guts today! Thanks Ben, and Guts!

 

[CasinoBen]

Guts needs to have UKASH as a withdrawal option, I hope that is coming soon :-D,

Hi Mimi,

Tony looked into this and you should now see UKash as a withdrawal option. Sorry for the hassle.

Thanks,

Ben

 

[rshkrn]

not sure if I've missed i but is there a tentative date for wms slots??

 

[Azzurri]

Thrills Casino, Erik the rep, and giving credit where credits due

Tirilej, because you recommended them I thought I would go to the site now and give them a go with a small first deposit before I can make my usual deposits Thursday.

Whilst I was investigating the promotions I noticed their current promotion stated that customers could get 10 free spins just for logging in. Great I thought! A nice little surprise before I deposit. So I open the slot, and no free spins!!

I contacted support and politely asked why there were no free spins showing, and I was asked to wait whilst he investigated. On his return he asked if I had received an email regarding the offer. I said no, and only noticed it on your site now, as someone on casinomeister recommended you so I popped in.

I was told that only people that received an email were eligible for the free spins, and that didn't include me. Just out of curiousity Tirilej, did you receive an email regarding this offer?

Now usually I would be fine with that, however nowhere on the site where the offer was advertised, including in the terms, did it state that the offer was only available to the players who received an email notification. It simply said, customers can log into their account and find 10 free spins because it's happy hour.

Obviously I read between the lines, and know they assumed I was a bonus hunter/abuser, but this pissed me off personally, and cost them a potential loyal customer. For me, this falls under the point I made in my op regarding misleading offers, and what you see is what you get.

Considering the amount I usually spend each week, I'd say it's their loss, but I definitely won't be playing there now unfortunately.

At least now I have my own experience to compare them with Guts, and they fail!!! Lol.

Not your fault Tirilej, just thought I'd share the experience, but thanks for the suggestion anyway.

Just an update that was warranted regarding my issue with Thrills.

I got in touch with Thrills rep Erik, and for a non accredited rep, I have to say that I was blown away by his professionalism, honesty, and willingness to fix the issue.

It was very refreshing to speak with a rep who wasn't afraid to admit their mistake and apologise for the error after completing his investigations.

As a potential customer, that is exactly the type of trust and honor you look for in a casino, and due to Erik's service, I decided to deposit and play at Thrills, confident that if any issues arise, they have a very reliable rep to turn to.

Thanks again Erik, and I can now recommend Thrills and hope they try for accreditation as I think Erik is worthy.

 

[spintee]

Welcome to CM!

You better have thick skin and a house made of titanium if you dare share a negative opinion on any accredited casino here, lol.

Their associated fan club/lynch mob, will find you, and will attempt to kill you, lol.

It's only sunshine and happy tales here thank you.

Just on a side note, another 25 free spins from Guts today! Thanks Ben, and Guts!

R you serious bro, More free spins? In my option I have been depositing at other sites, Free of deposit and withdraws, Oh and the free spins I get now and than

 

[mimi26]

Hi Mimi,

Tony looked into this and you should now see UKash as a withdrawal option. Sorry for the hassle.

Thanks,

Ben

My god!! that was quick, thankyou very much

 

[Azzurri]

R you serious bro, More free spins? In my option I have been depositing at other sites, Free of deposit and withdraws, Oh and the free spins I get now and than

Lol!

Now I'm just starting to feel sorry for you dude.

Let me give you some friendly advice that might help you reap some benefits.

1. Re-read the threads title 2-3 times

2. Re-read every positive post in this thread regarding Guts, and compare them to every positive post written about another casino

3. Make an educated decision as to which casino offers loyalty bonuses that most appeal to you

4. Whilst ignoring most other sites for a while, go to the casino you chose in point 3 (it should have been Guts), then start playing there regularly and consistently for 3-6 months

So that's it! Now you should be well on your way to receiving the loyalty bonuses and extras that some of us are already so lucky to receive!

Good luck!

 

[spintee]

Lol!

Now I'm just starting to feel sorry for you dude.

Let me give you some friendly advice that might help you reap some benefits.

1. Re-read the threads title 2-3 times

2. Re-read every positive post in this thread regarding Guts, and compare them to every positive post written about another casino

3. Make an educated decision as to which casino offers loyalty bonuses that most appeal to you

4. Whilst ignoring most other sites for a while, go to the casino you chose in point 3 (it should have been Guts), then start playing there regularly and consistently for 3-6 months

So that's it! Now you should be well on your way to receiving the loyalty bonuses and extras that some of us are already so lucky to receive!

Good luck!

Im done mate, Im deleting sites as we speak,
This is just a small % that I got, to many and time I stuck to just a few and times coming,

 

[mimi26]

Thanks for the free spins today

 

[maxd]

Welcome to CM!

You better have thick skin and a house made of titanium if you dare share a negative opinion on any accredited casino here, lol.

Well, aside from being full of BS -- a casual glance around the forums will show you that criticising casinos, Accred casinos included, is pretty much what people do here -- you're sailing pretty close to being a troll with comments like that.

If you can't post with more motivation that stirring the shit I suggest you find a different hobby.

 

[Azzurri]

Well, aside from being full of BS -- a casual glance around the forums will show you that criticising casinos, Accred casinos included, is pretty much what people do here -- you're sailing pretty close to being a troll with comments like that.

If you can't post with more motivation that stirring the shit I suggest you find a different hobby.

Here we go again. Let me guess max, my fan club lodged a few complaints?

The above comment was a joke mate. Are those still allowed?

What's going on here max? Do I have a permanent target on my back now where every comment I make will be scrutinized and combed over in great analytical detail?

I post plenty of comments with great motivation mate, yet you want to have a go at me for a comment which is a bit of a joking piss take. I thought the post contained enough evidence to suggest that's what it was.

I get the warning loud and clear. I won't be posting further.

 

[spintee]

Well, aside from being full of BS -- a casual glance around the forums will show you that criticising casinos, Accred casinos included, is pretty much what people do here -- you're sailing pretty close to being a troll with comments like that.

If you can't post with more motivation that stirring the shit I suggest you find a different hobby.

Yep. people moan due to the fact they get riped, Just because they are accreted here does not mean there amouned from any bad comments,

I did read azzus comment and to me it did look bad but loking back I not find it ? (beer by any chance
Saying that I thought this was a site to options? I do not agree with bullying or pick on persons but pretty sure he ment no harm, I do not read or write well so I may have missed a few bits,
But can assue in my own option he helped me out abit and thought this is wahts it was about,

my moan there, sorry max hope all good

 

[The Dude]

...

Their associated fan club/lynch mob, will find you, and will attempt to kill you, lol.

It's only sunshine and happy tales here thank you...

Here we go again. Let me guess max, my fan club lodged a few complaints?

The above comment was a joke mate. Are those still allowed?..

It wasn't funny to me.

What makes a forum viable is its veracity - supporting the truth. Every forum has its supporters - but I do not consider Casinomeister's regular active posters to be a lynch mob stomping on people's opinions willy nilly.

Everyone is welcome to criticize - and nothing/no one is exempt, me included. As long as the criticism is valid and not laced with agenda and BS, then there is no problem.

 

[Johnnygotthebon]

Perfect for penny players!

I'm just going to say it from the start.

Guts must win casino of the year 2014! :notworthy

Why you may ask? Well, after receiving yet another free 30 spins for no reason, I started to think about it, and compare certain points with all the other sites I play at, and my findings were, whilst some casinos can match Guts in certain areas, I don't think there is another casino that can say they have all the bases covered like Guts have.

Now before the haters come out from under their rocks, I'll save them some time. This is simply a warranted good news story about a casino. It IS open to debate, and I strongly invite it. I have no affiliation with Guts or any other casino for that matter, and I'm simply a fan. I am not a fan because I just won. I have consistently loss at Guts like I have at most casinos. In fact, I have only ever made two small withdrawals at Guts when I first joined, and I have been a member for roughly 6 months. I have made many more withdrawals at other sites, but as most of us know, there's more to a casino then winning, as this post will explain.

With that being said, I would like to know your opinions, and also which other casino checks all these boxes?

- Excellent user friendly site

- Excellent selection of games

- 2 hour withdrawal processing

- Generous deposit bonuses with very reasonable 35x bonus wagering

- Weekly free spins for no reason, and we're talking 20-30 free spins, not the crappy and seemingly pointless 5 free spins most other sites offer.

- NO WAGERING ON FREE SPIN WINNINGS EVER!! Again, most other sites have wagering, or game restrictions such as winnings only payable on Netent.

- Very regular and generous comps.

- 24 hour customer service 7 days a week

- Huge range of deposit/withdrawal options

- Clear correspondence, never misleading, what you see is what you get

- I have never seen a legitimate complaint or bad word against them on this forum, or any other for that matter.

- It's the one casino I haven't needed to close my account due to poor service, lol

- IMO, the best rep here hands down in Ben. No question or request to large, seemingly available 24/7, and always gets the job done. I honestly think he's a part time gymnast as he's always bending over backwards.

Now, I think that's everything, lol.

So I'm putting the challenge out there to all forum members. Which other casino can tick all those boxes? Now I know some casinos can obviously tick some boxes, but I'd like to know if any other site can tick all those boxes, including the terms and conditions stated.

Let's see if it's possible. I'm quietly confident it's not.

Anyway, Guts get my unconditional early vote for casino of the year, and thanks again to Ben and the crew for making my time as a member consistently enjoyable.

Also, thanks for the inspiration behind this post, another 30 free spins for nothing! Unfortunately no wins this time as usual for me, but hopefully practice makes perfect and the wins aren't far away.

Keep up the great work, and this is just a reminder that we loyalists appreciate all you do, when you really don't have to.

Guts is not for high rollers like me. No way.
Yes selection is good but comparable to many others as well. Nothing special.

Their machines are right compared to go wild casino or reel crazy sports boook.

I closed account forever on guts. High rollers beware. You will have a hard time there like I did.

U will have to hit big payout to cashout. No steadyness there.

Example.......


Play Alaskan fishing...... 10 bucks a spin. Go from 2000 -1000 in minutes..... Then hit 1500.....high rollers like me don't like that.

We like 2000-1900-2000-1600-2400-2200-2000-1800-2700-3100 etc....


Praying for a big payout is not for high rollers. Consistency and knowing when to play what is not possible there.

 

[CasinoBen]

Guts is not for high rollers like me. No way.
Yes selection is good but comparable to many others as well. Nothing special.

Their machines are right compared to go wild casino or reel crazy sports boook.

I closed account forever on guts. High rollers beware. You will have a hard time there like I did.

U will have to hit big payout to cashout. No steadyness there.

Example.......


Play Alaskan fishing...... 10 bucks a spin. Go from 2000 -1000 in minutes..... Then hit 1500.....high rollers like me don't like that.

We like 2000-1900-2000-1600-2400-2200-2000-1800-2700-3100 etc....


Praying for a big payout is not for high rollers. Consistency and knowing when to play what is not possible there.

Thank you for your feedback and I am very sorry to hear about your experience. Can you please PM me your username so I can look into how we can improve in the future.

Thanks,

Ben

 

[petro]

32Red have lower playthough requirements on their bonuses.

Guts' bonus terms and conditions:
5. All bonuses (unless otherwise specified) need to be wagered 35 (thirty five) times before the funds can be withdrawn.

32Red's bonus terms and conditions
Unless it's some special bonus usually it's 30 times.

When I went there first Guts had *no live support* available. But later someone was there.

No downloadable casino.

Wagering requirement can be met with gamble on slots. (But not above $7.50)

This is a bad Term and Condition: The use of bonus funds purely to progress through the bonus stages of Scrooge, Devil's Delight, Champion of the Track and Robin Hood can result in the winnings from the final bonus round voided. There will be too many players hurt by this.

I have PMed ben asking if it is possible to set the software to "lock" the max bet to $7.50 when players are on a bonus. (His answer was basically no.)

I also put a good word in for Casinomeister after I made my first deposit.

 

[Johnnygotthebon]

Hello Ben

Thank you for your feedback and I am very sorry to hear about your experience. Can you please PM me your username so I can look into how we can improve in the future.

Thanks,

Ben

As an experienced player who actually makes a bit of money, I have played them all.

You guys have a great product and maybe I jumped the gun but after a few deposits there I was not pleased with the pay out rate. Please understand that I am not a penny player. I wager almost a million in bets on a good month so I know how things works.

All casinos claim randomness, yes it's true, but I also believe that the actual percentage payout for every casino is set by the casino itself.

I had my play reviewed by a professor at a university for jackpot city and go wild.

Similar games. I wagered 740000 on jackpot city and 1.3 million at go wild.

He examined my play and concluded the following. He explained certain things to me which I did not understand. He is the top physicist in the Country. He actually made it in life!!!


Jack pot city payouts.....

Bonus attached 80-100% left payout over 100%
Bonus at 50-80% left payout 90-100%
Bonus at 30-50% left payout 64-78%
Bonus at 10-30% left payout 46-54%

No bonus attached payout rate varies from 63-84%

I deposited 7500 @ 250 per shot. Never cashed out.


Go wild casino was also examined.

He concluded that no matter what was attached or not attached, the payout rate was the same.


Go wild pay out rate was 96%. This was before I won big in July.

Yesterday he looked at my Videoslots play, he have me an estimate, 65% payout rate

He looked at casinoextra where I turned 175 into 13000 and estimated payout rate well over 100%


So, in closing, I am thinking that your casino is best suited for penny players. Not high rollers.
Good product, good service but no way near the payout rate of some other Casinos.

Casino luck, jet Bull and next casino are your sister companies, they have a much better payout rate for high rollers.

Best of luck to you Ben and hope u win the best of the year award, after all, most players are penny players anyway.

Later

 

[aceking123]

hi johnny please define penny players ? & was this just mg games ?

 

[Vegasbum]

Johnny
There is no way a bonus effects the RTP on a game. If a game pays say 95% it does not matter whether you use a bonus or not. RTP is only obtained on long term play. So if you deposit and win big of course your RTP is going to be high and just the opposite if you don't hit much during your play.

To say casinos set the returns different depending on the bonus you use is just...wrong

 

[miksaxxx]

Johnny hey.

You have only 95 % of your forum post telling where shouldnt play..

As an experienced player who actually makes a bit of money, I have played them all.

You guys have a great product and maybe I jumped the gun but after a few deposits there I was not pleased with the pay out rate. Please understand that I am not a penny player. I wager almost a million in bets on a good month so I know how things works.

All casinos claim randomness, yes it's true, but I also believe that the actual percentage payout for every casino is set by the casino itself.

I had my play reviewed by a professor at a university for jackpot city and go wild.

Similar games. I wagered 740000 on jackpot city and 1.3 million at go wild.

He examined my play and concluded the following. He explained certain things to me which I did not understand. He is the top physicist in the Country. He actually made it in life!!!


Jack pot city payouts.....

Bonus attached 80-100% left payout over 100%
Bonus at 50-80% left payout 90-100%
Bonus at 30-50% left payout 64-78%
Bonus at 10-30% left payout 46-54%

No bonus attached payout rate varies from 63-84%

I deposited 7500 @ 250 per shot. Never cashed out.


Go wild casino was also examined.

He concluded that no matter what was attached or not attached, the payout rate was the same.


Go wild pay out rate was 96%. This was before I won big in July.

Yesterday he looked at my Videoslots play, he have me an estimate, 65% payout rate

He looked at casinoextra where I turned 175 into 13000 and estimated payout rate well over 100%


So, in closing, I am thinking that your casino is best suited for penny players. Not high rollers.
Good product, good service but no way near the payout rate of some other Casinos.

Casino luck, jet Bull and next casino are your sister companies, they have a much better payout rate for high rollers.

Best of luck to you Ben and hope u win the best of the year award, after all, most players are penny players anyway.

Later

 

[Mouche12]

I don't understand your line of reasoning. Of course your pay out rate is much higher if you turn € 175 to € 13,000 (really lucky!!), but the RTPs for NetEnt and MG games should be the same across all casinos, shouldn't it?

 

[dunover]

32Red have lower playthough requirements on their bonuses.

Guts' bonus terms and conditions:
5. All bonuses (unless otherwise specified) need to be wagered 35 (thirty five) times before the funds can be withdrawn.

32Red's bonus terms and conditions
Unless it's some special bonus usually it's 30 times.

When I went there first Guts had *no live support* available. But later someone was there.

No downloadable casino.

Wagering requirement can be met with gamble on slots. (But not above $7.50)

This is a bad Term and Condition: The use of bonus funds purely to progress through the bonus stages of Scrooge, Devil's Delight, Champion of the Track and Robin Hood can result in the winnings from the final bonus round voided. There will be too many players hurt by this.

I have PMed ben asking if it is possible to set the software to "lock" the max bet to $7.50 when players are on a bonus. (His answer was basically no.)

I also put a good word in for Casinomeister after I made my first deposit.

Yes, but you'll find games at Guts that 32red obviously lack as a MG-only site, that pay out at 97% plus. If you were a bonus hunter this makes them both slightly EV-.
As for the 'progressing through bonus' term you'll find similar at other sites with those games. It's the equivalent of terms disallowing using bonus funds to hit bonus-round triggers then binning the game and going back to them all with real cash funds.
The only players who will be hurt are the professional AP's with the sole intent of not playing in the interests of fair-play.

 

[dunover]

As an experienced player who actually makes a bit of money, I have played them all.

You guys have a great product and maybe I jumped the gun but after a few deposits there I was not pleased with the pay out rate. Please understand that I am not a penny player. I wager almost a million in bets on a good month so I know how things works.

All casinos claim randomness, yes it's true, but I also believe that the actual percentage payout for every casino is set by the casino itself.

I had my play reviewed by a professor at a university for jackpot city and go wild.

Similar games. I wagered 740000 on jackpot city and 1.3 million at go wild.

He examined my play and concluded the following. He explained certain things to me which I did not understand. He is the top physicist in the Country. He actually made it in life!!!


Jack pot city payouts.....

Bonus attached 80-100% left payout over 100%
Bonus at 50-80% left payout 90-100%
Bonus at 30-50% left payout 64-78%
Bonus at 10-30% left payout 46-54%

No bonus attached payout rate varies from 63-84%

I deposited 7500 @ 250 per shot. Never cashed out.


Go wild casino was also examined.

He concluded that no matter what was attached or not attached, the payout rate was the same.


Go wild pay out rate was 96%. This was before I won big in July.

Yesterday he looked at my Videoslots play, he have me an estimate, 65% payout rate

He looked at casinoextra where I turned 175 into 13000 and estimated payout rate well over 100%


So, in closing, I am thinking that your casino is best suited for penny players. Not high rollers.
Good product, good service but no way near the payout rate of some other Casinos.

Casino luck, jet Bull and next casino are your sister companies, they have a much better payout rate for high rollers.

Best of luck to you Ben and hope u win the best of the year award, after all, most players are penny players anyway.

Later

You don't need a professor to work the basic mathematics of RTP out. The games are a pre-set maths model and only vary in rare cases when providers like RTG provide different RTP models do they differ casino to casino.
You cannot possibly make assumptions about 'better payouts' for high rollers at certain casinos based solely on your own personal turnover.
You could summarize an over-complicated post by saying "due to the random nature of games I lost at one, won well at another and hit the 96% expected RTP at the third."
Bonuses are not really relevant as they don't change the TRTP, and are only worth mentioning in terms of whether with the expected 96% RTP, are they EV- or EV+. As most sites only offer 100% up to a limit, usually 100-250 but sometimes 500-1k then of course the higher bonus-match sites will favour high rollers - if they are not rogue.

 

[petro]

Won ~$580 on the first Welcome Bonus

Withdrawal was within 2 hours. As advertised.

I'm still not too happy with the bet limit of $7.50 because it makes me paranoid while playing. One false move and you lose all your balance.
At one stage there I got mixed up with the coin size and bet pretty close to $7.50. Also, I was surprised with the withdrawal fee.

They didn't ask me for documents which was great. I don't know if I feel like pushing my luck and going for the other two bonuses.
All in all I would say that this casino is above satisfactory; it deserves the best new casino award for 2013.

 

[Jasminebed]

I am not as loyal to Guts as to some other places. Yet Ben and Guts still stay loyal to me!

Since Skrill left Canada early this year, it costs me to deposit and it costs me to withdraw. Payments back to cards happen in pretty much the same timeframe whether they are showing in my account or not. The banks don't work weekends, so it won't move until Monday anyway, or during banking hours.

I'm the kind of player that likes to play a long session, which often leads to no cashout from a winning position. I don't usually deposit minimum either because I want that longer session. Lack of a more conventional loyalty program based on play is appealing for someone like me.

MG games simply play better for me on the download casinos with few errors, great speed and wider selection. I'm most likely to choose Guts when I have a NetEnt hankering.

Ben is tops, and reason enough to continue to be a regular, albeit "casual" customer.

Gamblers are not all the same, and casinos don't need to be either.

 

[Johnnygotthebon]

Casino of the year should be......

Between the following in no particular order.

Gowild
Casino luck
Casino extra
Jetbull
Next casino
Casino floor

No one can touch these guys. No one.


Worst customer service of the year is between ......

Videoslots.com
10bet
Win place
Vegas partner lounge




Worst casino of the year is....


Videoslots.com
Jackpot city
Win palace
Any playtech casino licenced in khanawakee



Worst pay out rate where you stand no chance without bonus attached


Jackpot city
Royal vegas


Best highly rated casino for payouts for high rollers is.....


Go wild casino. Hands down. I excluded myself from there and now regret it. I thought someone flicked a lose switch on me. After cashing out a fortune won 1000 at a time in July, my luck changed and I lost 3k. I jumped the gun and excluded.


Company of the year is......

Odd matrix/every matrix


Worst company non rogue is.....

Casino rewards


All this is just my opinion after wagering millions since march.

 

[Johnnygotthebon]

32 red.....

I started playing in march. At 32 red.

I deposited 1000 at a time.

I never cashed out

I believe I lost close to 50k

Biggest balance was 2600 when batman showed up all Over the screen

I never hit anything at all.

I closed account there in April.

Why are people always rating 32 red as the best.

Penny players may hit there but as a high rolling donk, no way the place is the best. No way.

I never got bonuses. Just once.

I remember playing the exact same games I play now. What a bloody difference.

32 red is off my to play list.

Everyone raves about them. Everyone. I just don't understand. I never cashed out a penny!

 

[The Viking]

to be honest its becomming a bit to much there Johnny
why dont you start your own personal thread rather then hijacking every other thread just to tell how us how bad
or how good the casinos are ? really what has Guts to do with how much you won or lost at 32red ?

I started playing in march. At 32 red.

I deposited 1000 at a time.

I never cashed out

I believe I lost close to 50k

Biggest balance was 2600 when batman showed up all Over the screen

I never hit anything at all.

I closed account there in April.

Why are people always rating 32 red as the best.

Penny players may hit there but as a high rolling donk, no way the place is the best. No way.

I never got bonuses. Just once.

I remember playing the exact same games I play now. What a bloody difference.

32 red is off my to play list.

Everyone raves about them. Everyone. I just don't understand. I never cashed out a penny!

 

[Johnnygotthebon]

Good idea. Thanks

I will start my own thread


https://www.casinomeister.com/forums/threads/63423?t=63423

 

[petro]

to be honest its becomming a bit to much there Johnny
why dont you start your own personal thread rather then hijacking every other thread...?

I agree, Johnny needs to learn to post in the right thread.

 

[Johnnygotthebon]

All good

Started my own thread.

Now I am willing to try guts again.

I had a small issue but their rep here is working on it. He is very professional aNd actually cares about my little issue. I hope he can help me.

He has PM me directly.

I'll know tomorrow if all is good or not.

 

[Jeannie]

Well, I was on the hunt since I bailed on AllSlots so this thread has convinced me to give guts a go.... I was trying out unibet a bit and made a small cashout from there yesterday... Just hoping I got my banking details correct since I have never done wire transfers before...

 

[steveh35]

It's a pity they are the only casino I can see who charge 2.5% for using a debit card in the UK, a strange thing to do with the large amount of competition out there.

 

[steveh35]

I started playing in march. At 32 red.

I deposited 1000 at a time.

I never cashed out

I believe I lost close to 50k

Biggest balance was 2600 when batman showed up all Over the screen

I never hit anything at all.

I closed account there in April.

Why are people always rating 32 red as the best.

Penny players may hit there but as a high rolling donk, no way the place is the best. No way.

I never got bonuses. Just once.

I remember playing the exact same games I play now. What a bloody difference.

32 red is off my to play list.

Everyone raves about them. Everyone. I just don't understand. I never cashed out a penny!

I won £1000 ON 32 red this week it depends what games you play if you play Soccer Safari,Fighting Fish and Dragons Loot and get the feature they pay well, I have always got over £100 usually £200 on the Fighting Fish feature for a £1 stake.

I got three free spins on Dragons Loot last night in a short time and got 10 spins by x8 and won £100+ on each of the three.

 

[Jonsik]

I think Guts is a very good casino in almost every way - but one thing that really annoys me - these constant Errors 0 For the last 3 days all MG games start with this message - Casion error 0 - no matter what time( I can play games of any other provider there with no problem - and MG games in other casinos as well - but at Guts no - sometimes games start well but after 30-40 spins - again Error 0 - no mater what browser by the way.
Anyone has similar trouble?