Hi I have the same story. Did the high roller promo. Won $356. Wagered enough. Then was told I was in breech of thier terms but they just listed three terms and have yet to tell me what I did wrong. So they still have my $2,000.00 deposit and it's been nearly 7 weeks(49 days and counting). I pitched a bitch to bryan who hopefully can get my deposit back and an explaination of what I did wrong.