Casinofreak777
Experienced Member
- Joined
- Oct 29, 2013
- Location
- Steinkjer Norway
Hi
First of all, my english its not good as you can see but i hope it is understandable.
the case is that i have played at club gold casino, and have make a few deposit, i got a decent win and then decide to make a whitdraw.
right after that my account was blocked, and now i got a answer that the reason of that is becuse i have two accounts, i dont remember that and i understand that its not allowed to have two accounts becuse of bonus abuse, but i have only deposit at one account so its not a bonus abuse from my side.
the support say that its up to the payment guys if i get my wins
if i have deposit on the both accounts then I would not have complained, but in this case, i think its not fair at all if i not get my wihitdraw.
i have send a pm to Dino, who is the casino manager on CGC, and i hope he answer
what do you think guys do i have a case, is it fair if i not get my wins ?
And again sorry for my bad englsih.
First of all, my english its not good as you can see but i hope it is understandable.
the case is that i have played at club gold casino, and have make a few deposit, i got a decent win and then decide to make a whitdraw.
right after that my account was blocked, and now i got a answer that the reason of that is becuse i have two accounts, i dont remember that and i understand that its not allowed to have two accounts becuse of bonus abuse, but i have only deposit at one account so its not a bonus abuse from my side.
the support say that its up to the payment guys if i get my wins
if i have deposit on the both accounts then I would not have complained, but in this case, i think its not fair at all if i not get my wihitdraw.
i have send a pm to Dino, who is the casino manager on CGC, and i hope he answer
what do you think guys do i have a case, is it fair if i not get my wins ?
And again sorry for my bad englsih.