minipodge
Dormant account
- Joined
- Apr 15, 2007
- Location
- Sunny England
<div class="bbWrapper">Hi I have problems with the locking of my intercasino.com account, I've posted a message which I PMED to the rep below, but would like people to made aware of how bad this casinos service has been to me so far.<br />
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I opened the account and deposited $300 via neteller on Mar 21st 2007. I withdrew winnings of $1100. A week later I checked my neteller to find no winnings, I had not been emailed regarding this so I emailed intercasino.<br />
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On april 3rd I recieved the following correspondence.<br />
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Dear Anthony<br />
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Account Number: xxxxxx<br />
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Hello and thank you for contacting the InterCasino support team with regards to your account enquiry.<br />
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Please be advised that I have forwarded your account details to the accounts department to investigate this for you. Please allow 24-48 hours for them to investigate this issue for you. <br />
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We apologise for the inconvenience this may cause and appreciate your co-operation in this matter.
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I received no further contact, so eventually on April 11th I emailed again and was mailed with this.<br />
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Dear Anthony,<br />
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Account Number: xxxxx<br />
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Hello and thank you for contacting the InterCasino support team regarding your locked account.<br />
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The Account Department is actively concerned with some standard verifications in order to provide our customers with the best and safest system in gaming industry.<br />
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We will let you know as as soon as this operations will be accomplished.
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I have received no further comment and have been recommened to contact you from this site. Can you please look into this. I will post this in the public forums as well to make people aware of the disgraceful customer support and treatment I have so far received.<br />
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Regards Anthony Johnson</div>
