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Inter Casino

Discussion in 'Online Casino and Poker Complaints - old section' started by adriana, Jul 14, 2004.

    Jul 14, 2004
  1. adriana

    adriana Dormant account

    Location:
    Cornwall U.K.
    INTER CASINO REPORT

    SUNDAY JULY 4TH 2004

    WENT TO INTER CASINO CASHIER AND TRIED 6 TIMES OVER A PERIOD OF HALF AN HOUR TO TRANSFER $100 FROM MY NETELLER ACCOUNT

    THE NETELLER WEBSITE WAS DOWN, IT INSTRUCTED ME TO TRY LATER, I CANCELLED EACH TRANSACTION AND WAITED 1 HOUR

    I WENT BACK TO NETELLER WEBSITE 1 HOUR LATER AND THE WEB SITE WAS OPERATIVE, I DISCOVERED $100 HAD BEEN TRANSFERRED TO E CASH

    I WENT TO THE INTER CASINO SITE AND SAW THAT MY ACCOUNT HAD NOT BEEN CREDITED $100, IT WAS STILL SHOWING ZERO

    I E MAILED INTER SEVERAL TIMES FOR A RESPONSE BUT RECEIVED NO REPLIES
    I REQUESTED A PHONE CALL IN 5 MINUTES, IT TOOK 2 HOURS
    I ASKED INTER ABOUT THE PROBLEM AND ABOUT MY E MAILS THEY GAVE A WEAK EXCUSE OF A BACK LOG
    THEY TOLD ME THEY WOULD LOOK INTO IT
    I E MAILED RYAN HARTLEY THE MANAGER- HE REPLIED 2 DAYS LATER TERSELY TO CONTACT CUSTOMER SERVICES
    I E MAILED NETELLER WHO TOLD ME THEY WOULD INVESTIGATE THE MATTER, THEY HAVE TELEPHONED ME TO SAY THE MATTER IS BEING LOOKED INTO
    I E MAILED A CUSTOMER SERVICES MANAGER AT E CASH CALLED KIMBERLEY WHO HAS TOLD ME SHE WILL INVESTIGATE THE MATTER AND TO BE PATIENT AND TO DATE SHE STILL HAS NOT RESOLVED THE MATTER
    I HAVE TELEPHONED INTER CASINO MYSELF ON 2 OCCASSIONS AND TOLD THE MATTER IS STILL BEING INVESTIGATED

    FOR A COMPANY THAT PROUDLY CLAIMS TO BE CASINO OF THE YEAR I FEEL I HAVE BEEN TREATED SHABBILY

    TO RUB SALT IN THE WOUNDS, INTER HAVE E MAILED ME TO CAST A VOTE THAT THEY BE CASINO OF THE YEAR 2004

    HAS ANYONE ELSE EXPERIENCED A SIMILAR PROBLEM TO MINE?- ANSWERS ON A POST CARD.......?

    TODAY WEDNESDAY JULY 14TH 2004 PROBLEM STILL NOT RESOLVED, THOUGH $100 COURTESY PAYMENT HAS BEEN DEPOSITED IN MY ACCOUNT BUT, NOT THE BONUS

    adriana
     
  2. Jul 14, 2004
  3. padanian

    padanian Experienced Member

    Occupation:
    marketing manager of a medium sized tourist compan
    Location:
    Italy
    I had the same problem once with another casino. They advised me to ask Neteller their reference number for that transaction, and the issue was solved in a very smoothh way. It is strange that you had to face such an odissey for a technically small problem...
     
  4. Jul 14, 2004
  5. padanian

    padanian Experienced Member

    Occupation:
    marketing manager of a medium sized tourist compan
    Location:
    Italy
    btw, in latin it is

    Annus Horribilis :)
     
  6. Jul 14, 2004
  7. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Hi adriana,

    And welcome to the forum. Please refrain from potty mouth expressions; it will only make resolving any problems you have cumbersome. And please turn OFF YOUR CAPS LOCK. Normal capitalization is appreciated. Thank you.
     
  8. Jul 14, 2004
  9. spearmaster

    spearmaster RIP Ted

    Occupation:
    Devil's Advocate
    Location:
    Heaven
    Annus Horribilis is a potty expression? :what: As I recall, the Queen of England used this wonderful expression a few years ago... LOL...
     
  10. Jul 14, 2004
  11. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Then the Queen has a potty mouth. Sorry Brits!
     
  12. Jul 14, 2004
  13. Darcus

    Darcus Dormant account

    Occupation:
    Producer and ticket clerk
    Location:
    London
    'Annus Horribilis' translates to Horrible YEAR, nothing potty mouthed about that! And there's me without an edukashun!
     
  14. Jul 14, 2004
  15. padanian

    padanian Experienced Member

    Occupation:
    marketing manager of a medium sized tourist compan
    Location:
    Italy
    Well, but maybe just a single complaint (maybe not handled in the best way) doesn't make 2004 an horrible year for Intercasino. Otherwise for many other ones we should talk about Millennia Horribiles...
     
  16. Jul 14, 2004
  17. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Okay, okay, okay. Vortran just ragged on me...

    I apologise to the Queen and all her subjects. :D

    The Queen does not have a potty mouth.

    I thought you were talking about a "horrible anus". I missed the second "n".

    Sorry!
     
  18. Jul 14, 2004
  19. Macgyver

    Macgyver Dormant account PABnononaccred

    Occupation:
    Student
    Location:
    North Carolina
    Now Bryan has a potty mouth! ;)
     
  20. Jul 14, 2004
  21. jpm

    jpm Dormant account

    Octoberfest has started early at the casa de meister! :drink:
     
  22. Jul 15, 2004
  23. adriana

    adriana Dormant account

    Location:
    Cornwall U.K.
    Inter Casino Horrah! Horrah!!

    Thank you every one who responded to my abberration
    I apologise for the CAPS; I apologise for being 'pouty' or, the extemperaneous headline
    This is all new to me, I felt the quick sand enveloping my entity
    All is now resolved - you lucky people
    Happy punting Zorro is back
     
  24. Jul 15, 2004
  25. adriana

    adriana Dormant account

    Location:
    Cornwall U.K.
    Inter Casino - The Saga

    All has been resolved, thank you
     
    Last edited: Jul 15, 2004
  26. Jul 16, 2004
  27. rainman

    rainman Dormant account

    that was padanian not adraina that said that.
     
  28. Jul 17, 2004
  29. markey111

    markey111 Dormant account

    re adriana

    maybe you should think yourself lucky not being able to deposit into intercasino. I have never seen such a rigged roulette in my life. picture this....
    my chips at the table $957 all numbers covered except 22, 25, 36 and 8, 11, 21, 24 half covered (split) with a total stake value of $53 per spin. In the space of 25 spins 36 came out 6 times (two doubles) 22 came out 5 times (two doubles) 25 came out 5 times and once each for 8, 21,24 most of which can be seen on a screen shot I took with my digi cam. Coinsidence.....I think not!
     
  30. Jul 17, 2004
  31. rainman

    rainman Dormant account

    lol he sure does. Not to rag on u meister but u have used cursed words a few times here.
     
  32. Jul 19, 2004
  33. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I am the only one exempt from the "potty mouth" rule. ;)
     
  34. Jul 19, 2004
  35. padanian

    padanian Experienced Member

    Occupation:
    marketing manager of a medium sized tourist compan
    Location:
    Italy
    No it was the Meister that censored the original thread from Adriana... :rolleyes:
     

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