It's taking too dog gone long to reply to emails. I used the web form on your site. And still wait hours without a reply. This is senseless and will be my LAST deposit until a better form of communication is est.
It's taking too dog gone long to reply to emails. I used the web form on your site. And still wait hours without a reply. This is senseless and will be my LAST deposit until a better form of communication is est.
Out of interest, what was your query? Also, how long is too long in your opinion?
Live chat isn't all its cracked up to be. Most problems that popup here with CS agents happen in live chat. In most cases its really only good for very basic issues that don't require CSR drones to employ any kind of original and logical thought.
IMO toll free phone support would be better.
I think its time for them to take the leap one way or the other and join the rest of us in the 21st century.
Out of interest, what was your query? Also, how long is too long in your opinion?
Live chat isn't all its cracked up to be. Most problems that popup here with CS agents happen in live chat. In most cases its really only good for very basic issues that don't require CSR drones to employ any kind of original and logical thought.
IMO toll free phone support would be better.
I think its time for them to take the leap one way or the other and join the rest of us in the 21st century.
Out of interest, what was your query? Also, how long is too long in your opinion?
Live chat isn't all its cracked up to be. Most problems that popup here with CS agents happen in live chat. In most cases its really only good for very basic issues that don't require CSR drones to employ any kind of original and logical thought.
IMO toll free phone support would be better.
I think its time for them to take the leap one way or the other and join the rest of us in the 21st century.
Live Chat @ 32Red is absolutely superb. I might be wrong, but in many years, I can't think of one instance where I've not been sorted out efficiently and quickly - it's by far my preferred method of contact.
It's not the method that is important - it's the people on the other end...
The problems that crop up here with live chat are endemic to idiot organisations and not the conduit used to interact with them.
Wasn't one of the reasons iNetBet won't go for a Live Chat or phone CS is that too many people would ask for free chips?
You could always send a message through James' or iNetBet's Facebook pages. But send a personal message. The posting areas are full of....people asking for free chips.
Regarding to their communication options: Old school casino. Always hate their support & iam glad quitting. They make a lot of money with us but they deny spending a few bucks for a support girl & some kind of live chat system.
Wasn't one of the reasons iNetBet won't go for a Live Chat or phone CS is that too many people would ask for free chips?
You could always send a message through James' or iNetBet's Facebook pages. But send a personal message. The posting areas are full of....people asking for free chips.
I closed my account because of this way back, I play mostly at Sloto now when choosing RTG (not too often) however I am dead positive that RTP at Inet is most definitely set higher, my biggest regret.