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I'm done playing casinos that won't pay the same day (Mini-rant alert)

Balthazar

Balthazar

The Governor
Joined
Aug 14, 2012
Location
Woodbury
A few days have passed already since I requested a cashout at some accredited casino and I still haven't been paid. I now realize that I'm not used to this anymore. There's simply no excuse to wait days for paying players, especially through Moneybooker.

I've been spoiled by 3Dice, Unibet, GUTS and RedBet I guess, but from now on I'll play exclusively where I get paid the same day and IMO every non-US player should do the same. By migrating to fast paying casinos, players can send a clear message that slow paying casinos are a thing from the past.

If you don't pay the same day, you're no longer getting my money.
 
I really agree with this! I made a small withdrawal (£100) at an accredited casino on Wednesday to moneybookers and am still waiting for it today too... what's more frustrating is the fact I was told on Thursday evening that it is was now 'being processed' which I questioned because surely it would be in MB by now if that was the case ? ... poor show indeed.

Ladbrokes, Sky Vegas, 32 Red & Stan James are all very quick to pay in my experience. NB: No ID required from me at any of them either :)
 
Balthazar said:
A few days have passed already since I requested a cashout at some accredited casino and I still haven't been paid. I now realize that I'm not used to this anymore. There's simply no excuse to wait days for paying players, especially through Moneybooker.

I've been spoiled by 3Dice, Unibet, GUTS and RedBet I guess, but from now on I'll play exclusively where I get paid the same day and IMO every non-US player should do the same. By migrating to fast paying casinos, players can send a clear message that slow paying casinos are a thing from the past.

If you don't pay the same day, you're no longer getting my money.
Click to expand...

The second thing I do during my selection process to play at a new casino, after checking if they are safe of course, is look at their withdrawal times. In this modern day there is no reason to wait longer than 24 hours for a cash out. I still find it ridicolous that some casinos like 888, EuroGrand Casino have a pending period of four days. How can people even play there? When there are so much other options available.

No one should be waiting for more than 24, or 48 hours in the worst case to receive their winnings from cash outs in my opinion, and def if withdrawals are made through eWallets. I'd say boycott the operators who still don't realize that those ridicolous long "pending withdrawal" periods is not a normal thing to do, if you consider flusing withdrawals not being possible either. They will be forced to implement faster withdrawals due losing business.

32Red, Redbet and GoWild at least are giving the right example:thumbsup:
 
i like also only casinos with fast pay.. i also dont care if they ask a small fee to speed it up... better pay it then waiting 2-4 days .. played lately now playhippo with amazing huge bonus offer like 4000 deposit 2000 bonus... but when u manage to win u can be asure u get your money within 2-15 minutes.. great support..but fee is max to 50 euro :( for withdraw
 
Totally agree with you. If I want to play MGS games, I mainly play at 32red these days. But for some reason their mobile casino gives me only few games.
So for that reason I had to go for another accredited casino to play. Deposited little, withdrew a little more. Went back to play mobile on Thursday and for my surprise withdraw was still pending. Reversed and lost it.
On Friday deposited again and withdrew again. Just went to check it out "You have a withdrawal of xx€ pending"...
SO *** annoying.
 
As a US player, this is probably my #1 consideration - though of course, my timeframe has to be a bit longer - 3Dice foremost, and then Sloto group or Club World Casinos group. There are others with good reputations, but we should be getting our withdrawals as fast as possible. Typically (for US), there is a fee for prompter payments, which I almost always will pay.
 
Balthazar said:
A few days have passed already since I requested a cashout at some accredited casino and I still haven't been paid. I now realize that I'm not used to this anymore. There's simply no excuse to wait days for paying players, especially through Moneybooker.

I've been spoiled by 3Dice, Unibet, GUTS and RedBet I guess, but from now on I'll play exclusively where I get paid the same day and IMO every non-US player should do the same. By migrating to fast paying casinos, players can send a clear message that slow paying casinos are a thing from the past.

If you don't pay the same day, you're no longer getting my money.
Click to expand...

This echoes my sentiments expressed in many thread recently. Slow w/d's are now archaic and stone age. As I said you can play at almost any software now and get instant-24 hour w/d's. I think Chopley mentioned once he gets paid in 20 minutes from Unibet, and then can deposit that cash at another casino as soon as. I suppose it's like taking a 100-dollar bill to do your shopping with - you buy a few items at one shop, get your change straight away and move on to the next one. Imagine the first shop sold you the items and then said 'wait 3 days for your change'...........
 
dunover said:
Chopley mentioned once he gets paid in 20 minutes from Unibet
Click to expand...

When it comes to paying Unibet are so fast and hassle-free they are the standard in this industry IMO. They are literally the only online casino I've ever played that would get a 10/10 if I were rating withdrawals (withdrawals are free, lightning fast and you can withdraw via any method you want regardless of what you used for your last deposit).

On the minus side, their games appear to run on lower quality than other places for some reason, their portal isn't great, their bonus offers for international players are basically non-existent and they charge a fee for CC deposits.

So yeah, no casino is perfect....they ALL have room for improvement. :)
 
I like places that pay faster rather than slower, I'll admit that. And when my funds are limited, it is a major consideration.

But I do play places that pay a little slower, they have something else I like (usually bonuses), and as long as they can stick to stated timeframes I'm not willing to boycott them.

But do these slower paying casinos not realize I'd be back playing even sooner if you paid me quicker?

Like you Balthazar, I'm in Canada and my playtime is mostly out of most casinos' office hours. Doesn't need to be same day, but when I get up next day is super duper in my books.
 
I noticed this too. I have recently deposited in a casino which has a 48 hour pending time. For me thats too long because weekend cashouts are not processed. I requested the payout on late Friday, so the pending time is beginning to count just now. I expect to have my money on Wednesday or Thursday, not earlier. This is an eternity as Im used to fast payouts by the 32red group. Only downside here is that i just don't get to cashout often there.:D

I will never deposit and play again at a casino where my money isnt in my account within 2 days, weekends included.
 
Balthazar said:
A few days have passed already since I requested a cashout at some accredited casino and I still haven't been paid. I now realize that I'm not used to this anymore. There's simply no excuse to wait days for paying players, especially through Moneybooker.

I've been spoiled by 3Dice, Unibet, GUTS and RedBet I guess, but from now on I'll play exclusively where I get paid the same day and IMO every non-US player should do the same. By migrating to fast paying casinos, players can send a clear message that slow paying casinos are a thing from the past.

If you don't pay the same day, you're no longer getting my money.
Click to expand...

I agree, personally I won't play now unless I am paid in under 24 hours, which most of my main haunts in Nordicbet, 3Dice and 32red pay well under 12 hours even in minutes. People do have different expectations though and don't mind waiting the 48hrs or so it takes to be paid and I used be the same.

The only thing I am finding difficult with this way of thinking at the moment is I cannot get my RTG fix :(, not 1 casino pays under this time frame. Jackpot Capital used to but are now also 48hrs minimum.
 
varverooo said:
I noticed this too. I have recently deposited in a casino which has a 48 hour pending time. For me thats too long because weekend cashouts are not processed. I requested
Click to expand...

So let's get this straight, THEY force you to have a 48 hour pending time which you do not want, and THEY choose not to employ staff on a weekend, but yet, they don't include the weekend as 'pending time' even though they are choosing not to employ staff during that time?! How thoroughly ridiculous, if you are going to force a two day pending period then it should be two days, not two BUSINESS DAYS - how much working time is required to do nothing but ignore a request for money?! scandalous, I don't think I would want to play wherever that is!

With regards my own mini-rant in post #2, i just got the first of my cashouts a moment ago - in fairness when I was checking times/dates for an email to their banking dept I realised I actually requested this first cashout at 00:15 on Thursday morning, not Wednesday night, so technically it was thursday, though I'm not convinced it should make much difference, it does mean that they paid out just a little after the 2 working days they had advised when making the withdrawal (as their days are SUN-THURS) and it was my first ever cashout, so I'm going to give them a go with a larger deposit and see what happens next time.

Hope you have yours by now too Balthazar?
 
My experience with Unibet is actually quite different, I've only ever had one payout processed within 24 hours, all the others I have to wait around 48hrs (I use Neteller) so I have stopped playing there now.

Been playing at Redbet a bit lately again and they really are quick, as good as Betsafe were when I played there.

Fast payouts is the most important thing for me when looking where to play, nothing worse than waiting forever and a day to get your money.
 
Since I let the cat out of the bag in another thread, the casino is SLOTOCASH and 5 days later I still havent been contacted regarding a Skrill withdrawal.
 
I assume you got your cash in the end Balth?

I binned off casinos that don't pay quickly last year, it just got to be ridiculously frustrating, in fact I started a thread about it here.

https://www.casinomeister.com/forums/threads/pending-withdrawals-everyone-loses.50840/

Over the last year or so I've had some very good bonus offers come through from MG casinos that I have accounts with but haven't played at in over twelve months, even where the bonus is actually pretty good (and very good in a couple of cases) I've never bothered because I know these groups have 24-48 hour pending times, act as if the weekend doesn't exist, and have given me the right runaround in the past for relatively small withdrawals.

(The best one was there they waited until the very end of the 48 hour pending period, THEN asked for docs which I sent IMMEDIATELY and they then said they wouldn't be verified quickly as it was the weekend (at this point it was actually Friday evening) and I'd have to wait until the following Monday before they'd even be looked at. Needless to say once I got paid I vowed never to play with that group again.)

Just bring it down to the basics, at the end of the day you only need one casino per software, so 32Red are a no-brainer for MG, 3Dice are absolutely solid on withdrawals and CS, Redbet for Netent, Unibet for WMS, and so on.

We the customers absolutely MUST vote with our wallets, because taking four or five days to pay a withdrawal is taking the piss, especially to something like Neteller or Skrill. (And even a 24 hour pending period can end up as several days, especially if a weekend with a bank holiday gets in the way.)

Personally speaking I'd like to see the accredited criteria massively firmed up so that these casinos can't be accredited, 48 hours pending is beyond the pale IMO anyway, but when weekends and holidays don't count it just starts to look like a bad joke at our expense. (The casino that is, not the accredited list! The work Bryan and his staff do is awesome, but I do wonder if some of the casinos on that list belong there TBH.)
 
I only use echeque so I have to wait 24hrs for the funds to clear then it is the next day I get the deposit. Usually within 48hrs it is settled and I am okay with that but I can see if you use other methods things should be faster.
 
ChopleyIOM said:
I assume you got your cash in the end Balth?

I binned off casinos that don't pay quickly last year, it just got to be ridiculously frustrating, in fact I started a thread about it here.

https://www.casinomeister.com/forums/threads/pending-withdrawals-everyone-loses.50840/

Over the last year or so I've had some very good bonus offers come through from MG casinos that I have accounts with but haven't played at in over twelve months, even where the bonus is actually pretty good (and very good in a couple of cases) I've never bothered because I know these groups have 24-48 hour pending times, act as if the weekend doesn't exist, and have given me the right runaround in the past for relatively small withdrawals.

(The best one was there they waited until the very end of the 48 hour pending period, THEN asked for docs which I sent IMMEDIATELY and they then said they wouldn't be verified quickly as it was the weekend (at this point it was actually Friday evening) and I'd have to wait until the following Monday before they'd even be looked at. Needless to say once I got paid I vowed never to play with that group again.)

Just bring it down to the basics, at the end of the day you only need one casino per software, so 32Red are a no-brainer for MG, 3Dice are absolutely solid on withdrawals and CS, Redbet for Netent, Unibet for WMS, and so on.

We the customers absolutely MUST vote with our wallets, because taking four or five days to pay a withdrawal is taking the piss, especially to something like Neteller or Skrill. (And even a 24 hour pending period can end up as several days, especially if a weekend with a bank holiday gets in the way.)

Personally speaking I'd like to see the accredited criteria massively firmed up so that these casinos can't be accredited, 48 hours pending is beyond the pale IMO anyway, but when weekends and holidays don't count it just starts to look like a bad joke at our expense. (The casino that is, not the accredited list! The work Bryan and his staff do is awesome, but I do wonder if some of the casinos on that list belong there TBH.)
Click to expand...

Agreed 100% - when the accredited list was mooted, please-reverse-and-lose-your-winnings (pending periods) were all too common. Now with the increasing popularity of webwallets along with the advent of instant bank transfers (CHAPS) there is NO excuse for all this stringing out of the w/d process. Christ, if new sites still in their infancy like Guts etc. can do it, so can the old hands. It's good for casinos reputation, good for punters like us and demonstrates integrity in the industry.
Now, I agree that the accredited list is in need of revision. What used to be satisfactory standards are now not always the case - times they are a changing...everything's relative.

If I may be so bold as to get the ball rolling, I would immediately limit the score of any casino to a maximum of say 8.5 if they don't process cashouts within 12 hours with no reverse time. To complement this, I would have a small red star in the accredited list next to any casino that does perform cashouts to this standard. Sort of like an 'accredited+' rating.

Inevitably we will get some sites whining that they are somehow 'inferior' in the accredited list, but they are the ones that have stuck in the mud and sat back on their laurels for years. My message to them, even 32red with a small reverse period, is GET WITH THE TIMES! - you've sat still while others have progressed.

These failing accredited sites ALL read this forum, and should know the popular sentiment now is that we all want fast cashouts to give us flexibility of play and make it easier for us to move a balance around rather the redeposit at every site we play.

Well, that's my two penn'orth.......
 
mattsgame said:
I agree, personally I won't play now unless I am paid in under 24 hours, which most of my main haunts in Nordicbet, 3Dice and 32red pay well under 12 hours even in minutes. People do have different expectations though and don't mind waiting the 48hrs or so it takes to be paid and I used be the same.

The only thing I am finding difficult with this way of thinking at the moment is I cannot get my RTG fix :(, not 1 casino pays under this time frame. Jackpot Capital used to but are now also 48hrs minimum.
Click to expand...

But Mattsgame, I think that the pending periods are to the disadvantage of the casino assuming they are credible. Just delete the casino immediately after the withdrawal request and go to another casino.
There is no way they van win back that money(immediately) if you dont play there and assume you hit at the other casino and they have this ridiculous pending period it only means within a week you will have a ton of cash!!
I don't see the problem
 
Stovetopp said:
But Mattsgame, I think that the pending periods are to the disadvantage of the casino assuming they are credible. Just delete the casino immediately after the withdrawal request and go to another casino.
There is no way they van win back that money(immediately) if you dont play there and assume you hit at the other casino and they have this ridiculous pending period it only means within a week you will have a ton of cash!!
I don't see the problem
Click to expand...

I just explained the problem above. Let's say I have 100 budget this weekend. I deposit the 100, turn it into 300 and w/d. Now, for the rest of the weekend I'm in limboland - I want to take 100 profit plus my 100 deposit, and play the other 100 somewhere else tonight or tomorrow morning. Even if I lose, I'm 100 up for the weekend. Now, with the stupid pending nonsense, I can't play the next 100 unless I load up more funds from a card for example, which I can pay back when the 300 w/d finally reaches me - assuming I have the card. If not, I can't play anywhere until 4 or 5 days later when my w/d arrives. Pending is bad for player cash flow, and is almost a form of entrapment. If I wanted to play that 100 and had no more cash/funding cards, I could only reverse 100 and play at the same casino. It's BS my friend.
 
dunover said:
Agreed 100% - when the accredited list was mooted, please-reverse-and-lose-your-winnings (pending periods) were all too common. Now with the increasing popularity of webwallets along with the advent of instant bank transfers (CHAPS) there is NO excuse for all this stringing out of the w/d process. Christ, if new sites still in their infancy like Guts etc. can do it, so can the old hands. It's good for casinos reputation, good for punters like us and demonstrates integrity in the industry.
Now, I agree that the accredited list is in need of revision. What used to be satisfactory standards are now not always the case - times they are a changing...everything's relative.

If I may be so bold as to get the ball rolling, I would immediately limit the score of any casino to a maximum of say 8.5 if they don't process cashouts within 12 hours with no reverse time. To complement this, I would have a small red star in the accredited list next to any casino that does perform cashouts to this standard. Sort of like an 'accredited+' rating.

Inevitably we will get some sites whining that they are somehow 'inferior' in the accredited list, but they are the ones that have stuck in the mud and sat back on their laurels for years. My message to them, even 32red with a small reverse period, is GET WITH THE TIMES! - you've sat still while others have progressed.

These failing accredited sites ALL read this forum, and should know the popular sentiment now is that we all want fast cashouts to give us flexibility of play and make it easier for us to move a balance around rather the redeposit at every site we play.

Well, that's my two penn'orth.......
Click to expand...

I'm also one of those players that ditches casinos with 24hr reverse times. That said, and I can't speak for Bryan - I see the accredited list as merely guidance for players as to who you you can trust and who is prepared to get involved in discussion. Not as a tool to force them into change.

Recently Bryan updated it to include stuff like cashout and reverse times so players can see it and make a decision. It should be the player's choice and we all know a lot of players won't play at casinos that do the reverse thing anyway. But there are legitimate business decisions involved: preventing fraud, security checking bonus players and saving on processing costs being three that come to mind.

A casino should be able to choose how it operates as long as it's done legitimately in the same way a player should be able to choose where they play. The accredited list also encourages a casino to get involved with discussion and player issues,so you don't want it to be too restrictive or players lose a potentially important commnication channel.

@Mattsgame: Club World casinos are still 24hrs rw aren't they?
 
Mouche12 said:
At 32Red you can ask for an immediate flush, so there is no small reversing period as far as I know Dunover...
Click to expand...

Please ask them to clear my desktop, it's over run lol
DSC03551.webp

Can't even reach the touchpad
 
You may need to add 32Red to your list.

Apparently, beginning this Friday night, a new payment policy is being implemented.

Cashouts will only be done during UK banking hours, which I assume means no more weekend cashouts.

I hope this isn't the case as it was/is a huge differentiator between them and other MG casinos.

Personally, I think accredited casinos should be held to a specific processing timeframe. I do not see any valid excuse as to why a fully verified player cannot be have their payout processed with 24 hrs. I believe the current requirement is "in a timely fashion"....well I think that's too vague.

The new players in the market recently have made fast payouts a priority....because they know that's what players want. Time for the older operators to come to the party.

Mattsgame.....Inetbet pay within 24hrs every time mate.
 
Nifty29 said:
You may need to add 32Red to your list.

Apparently, beginning this Friday night, a new payment policy is being implemented.

Cashouts will only be done during UK banking hours, which I assume means no more weekend cashouts.

I hope this isn't the case as it was/is a huge differentiator between them and other MG casinos.
Click to expand...

Checks calendar, it's not April 1st......

Are you reasonably sure on this Nifty?
 
This goes to the same cast with 32reds innovatives (or what ever they are).
From site called expekt, roughly something like this came to email:

"We are launching brand new expekt site in the near few days.
We noticed you have been using the option to not be able to cancel withdraw.
As we launch our new improvement site, that option will no longer be available.

Best regards team Expekt"

I think player should react immediately to thing like that. I know I wont be playing there no more. ANd propably wont be playing at 32red neither.
 
ChopleyIOM said:
Checks calendar, it's not April 1st......

Are you reasonably sure on this Nifty?
Click to expand...

Nifty is 100% correct, the thread is in the CAG forums. I have asked Pat to post it into the general public's eyes so he can get a better response and feeling to the issue as there has only been a few people that have seen it and responded to it.

@Simmo and Nifty

You are both correct, they do pay quickly.. I was just basing it around JC and that's where I used to play as everything was in order etc.
 
Nifty29 said:
100%

<snip>

Even though pat explains it....still looks like a kick in the incisors for ewallet users.
Click to expand...

I appreciate I can't see that post Nifty but I gather that it's official.

I really think 32Red need to think about the implications of this change, the fact they're a casino I can withdraw from any day of the week and have the cash same or next day at the latest back in my Neteller account is why they're still on my 'can do' list. Now admittedly I'm a 'small' player at 32Red (mainly because I just don't like MG very much and their comically awful Viper client), but I can't see this going down well with their player community at all.

Are we allowed to know the gist of why they're making this change? To save money? Because of factors beyond their control?
 
I recently signed up to castlejackpot.com. took the 100% sign-up bonus, played through the WR (25x), and ended up with £80 from a £10 deposit. Great, I thought, I'll probably play here quite often.
So i withdrew my winnings back to my debit card, only to be presented with the message 'your withdrawal will be processed in 5 - 7 working days. Plus the withdrawal is reversible for 5 - 7, Soooo tempting.
So once the money eventually arrived in my bank account I emailed support and told them to close my account because of their ridiculously long processing time.
 

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