I won but wife is on gamstop

[winbigger]

I won £2000 playing slots . The problem I have is I used my joint debit card with my wife. She is also on the card and bank account. The company has asked for Id information is it OK to send only my stuff. If it's a joint account will they ask for her Id as well what happens if they ask and find she on gamstop. Please help thanks

 

[snorky510238]

I don’t know why there hasn’t been any response to this and I am not well versed in these situations. There are some people on the forum who are very clued up as to where you stand.

The one thing they will ask for is a shot of the card used to deposit so you can’t get around that one. Sorry I can’t help more maybe others will.

 

[colinsunderland]

They can't find out she's registered with Gamstop unless they link the accounts and she has attempted to login since the self exclusion started.

 

[SpinUk]

If the payments team search the postcode for exclusions then yes might be an issue. Some casinos have one account per residential address

 

[winbigger]

Thanks for replies . The casino refunded my wife's deposits and voided the winnings. Is that fair I spoke to gamstop and they said as its my account they should honor the winnings?. Thanks

 

[Borgie]

Thanks for replies . The casino refunded my wife's deposits and voided the winnings. Is that fair I spoke to gamstop and they said as its my account they should honor the winnings?. Thanks

Had you agreed upfront with the casino you could have 2 accounts at the same address?

 

[Mark_32Red (retired acct)]

Thanks for replies . The casino refunded my wife's deposits and voided the winnings. Is that fair I spoke to gamstop and they said as its my account they should honor the winnings?. Thanks

"My wife's deposits" - I thought you said YOU won?

 

[goatwack]

She deposited and he won. It's a match made in heaven

 

[anddi32]

Free tip: Never use common bank accounts or cards IF you are not original account holder and you have just disposition to use them. There will be 99.99% chance that problems will start when you want to withdrawal something.

 

[colinsunderland]

"My wife's deposits" - I thought you said YOU won?

This.
Straight away alarm bells are ringing....

 

[anddi32]

This.
Straight away alarm bells are ringing....

Yes in this case sounds like something has not been told.

 

[Webzcas]

Interestingly enough prior to the Grand National ( the last one I will watch BTW, but that is entirely another story ), my wife wanted to place a bet online. Now I registered with GamStop last summer, so obviously I couldn't put anything on. So she had to find a sportsbook that I had no account with in the past, due to the one account per household rule. However, we have a joint account and there would be no reason as far as I could or can tell, her using our joint account to fund said sportsbook. I mean, we have our own separate debit cards for the same account and she would have used her own. As it happened, she used her own account to fund her newly registered sportsbook account. Reps, please chime in and correct me if I am wrong with regards the using of joint bank accounts.

 

[snorky510238]

Pretty obvious what’s happened here. If I am wrong shoot me now (but not anywhere that’s going to hurt too much).

 

[winbigger]

So if it joint account I won't receive the winnings and just the deposits?.