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I requested close out on Club World

Discussion in 'Casino Complaints - Non-Bonus Issues' started by babs7262, Jul 25, 2007.

    Jul 25, 2007
  1. babs7262

    babs7262 Banned User

    Occupation:
    On Disability,p/t online slots reviewer
    Location:
    PA
    This is so ridiculous. Club World has 3 new games in the reel video. You would think that this being the first day of all 3 games they would show you some bonus rounds on atleast one of them huh? Ummmm NOT...I played all 3 games, even used .20 cents!! not one hit on any of them. Lost my $20 in 10 minutes doing .20 and a few .40 (no $1's)

    I wrote them and asked them to close my account because i was sick of this and their casino has been more than pathetic in the last 5 weeks. You guys know how I rallied around them and stood up for them, but you know what? No more, a sucky casino is a sucky casino!

    And please....I dont wanna hear "that's an RTG for you" because MG has crappy ones too. Im sure someone is doing well out there, who knows, it doesnt seem to be anyone in here.
     
    2 people like this.
  2. Jul 25, 2007
  3. heatherad

    heatherad Senior Member

    Occupation:
    counsellor
    Location:
    Canada
    I play at Club World quite abit, not big deposits mind you, and like you I have no luck whatsoever and no playing time at all.
    Seems the deposit goes just as quick as you put it in. I chalked it all up to me just not having any luck.
    I even went over to their live chat and told them the slots were the pits and both of us laughed over it all.
    Funny how I was just sitting here thinking the only time I've had any luck and cashed out was when I played at a rogue casino. Played there for months until I discovered this site and started playing at accredited casinos.
    Who knows, one day our ship will come in....we might miss it, but it will come in. :D Hang in there :)
     
    1 person likes this.
  4. Jul 25, 2007
  5. cynthial

    cynthial Boo

    Occupation:
    Fireproofing
    Location:
    Albuquerque
    Hey Babs,
    Sorry about the crappy play you had. I have not played since the Bierfest Hitman promo and before that not for over a month. Have not been to an RTG in ages now. Although you can't speak to the bonus rounds, what are the 3 new games like theme-wise?
     
  6. Jul 25, 2007
  7. silkprint

    silkprint Dormant account

    Occupation:
    Yup ...I work
    Location:
    Mass
    I deposited a couple times there while back and saw that there wasn't a hit to be had so I don't play there anymore.
     
  8. Jul 25, 2007
  9. babs7262

    babs7262 Banned User

    Occupation:
    On Disability,p/t online slots reviewer
    Location:
    PA
    new games

    The 3 new games

    1. Inca Goddess....kinda like Cleo
    2. Green light...car theme that has green and red lights that are stupid
    3. Tally Ho....60's ish theme (kinda like the braniff days) pilots, flight attendants etc

    they all have 25 free spins and more bonus's if you can get them!! Like I said, I put in $20 only did .20 split between all 3 games and didnt see a thing. If it was a regular game that would be fine but it's the first day for shitz sake, throw us a bone!
     
    3 people like this.
  10. Jul 26, 2007
  11. kwblue

    kwblue Webmaster webmeister

    Occupation:
    Engineer
    Location:
    USA
    Well, I just played for a bit...

    I played Tally Ho first and kinda went up and down... ending up $12 less than I started with - probably after 50 spins since I didn't click 25 spins in the auto mode like I thought I did....

    Played Inca Goddess and pretty much went the same... up and down... down about $18 more (25 spins)

    Played Green Light (which I actually liked the most)... and got the free spins... 20 free spins and 5 multiplier netted me a whopping 27x betsize :sob: (22 spins)


    The only thing I really noticed A LOT was the fact that the wilds make you think you are winning a lot of money with their extra loud noises... then you look and it is like $0.10 on a $1.00 bet :(

    Played Tally Ho 25 spins more, Played Inca Goddess 18 spins more... $$$$ gone.. Inca Goddess chewed it up. It felt like I was just GIVING my $$$ away.



    I don't like them... Get some creativity RTG.
     
    Last edited: Jul 26, 2007
    4 people like this.
  12. Jul 26, 2007
  13. babs7262

    babs7262 Banned User

    Occupation:
    On Disability,p/t online slots reviewer
    Location:
    PA
    I checked

    to see if they closed it and it had $30 in it. I guess a bonus to stay. Anyway, I thought I would see if anything changed and sure enough Im busted in 23 minutes and I only did .20 and .40 (on purpose)

    I got ONE bonus with 15 spins on a .40 and ended up with a whopping $5.04
    Needless to say, I emailed and requested that my account be closed but thanked them for the 23 minutes of play
     
  14. Jul 26, 2007
  15. mrracetrack

    mrracetrack Dormant account

    Occupation:
    Retired
    Location:
    North of Pluto
    Re: Club World...

    babs7262...

    Your experience (and the others who posted) is just what I experienced the last SIX times I played at Club USA.

    The money went like water through a sieve.

    I am totally convinced that Club World lowered the payout percentage on all their games about six months ago.

    I talked with numerous people that experienced this same "hoover vacuum" effect from Club World's slots... :eek: so I know it wasn't "just me" noticing this.

    I really liked this casino when I first started playing there... great customer service... (which has gone down hill in the past 6 months) fast payouts... and a good feeling of at least a possibility of winning.

    That feeling is gone now... along with me as a player at Club World casinos. :eek:
     
    1 person likes this.
  16. Jul 26, 2007
  17. SlotsWizard

    SlotsWizard Dormant account

    Occupation:
    I currently work for the Wizard of Odds
    Location:
    North of Antarctica
    I don't think it's just Club World. In this thread, a former RTG employee mentions how RTG was sold and moved to Costa Rica... about 6 months ago.

    Coincidence?

    Personally I thought the RTG games got tight around 8 or 9 months ago (right around the time the bill was passed) and haven't improved since. I will probably try out the new games with real money but if I don't get much playthrough (which I probably won't) then I might be boycotting RTG casinos too.

    Costa Rica, of all places. The land of the strictly regulated. :rolleyes:
     
    4 people like this.
  18. Jul 27, 2007
  19. HeyMikey

    HeyMikey Dormant account PABnonaccred

    Occupation:
    Manager
    Location:
    USA
    It goes fast

    I played throughout July, mostly for the entertainment value...so very little bets. I deposited $20-$30 at a time, took the bonus, and normally made 40cent bets. A few times I got the balance over $200, then gone! I figured I lost a few bucks for the month and it was good entertainment...until I decided to add up my deposits. Over $1000 in less than a month! That's big for 40cent bets. The money goes fast. I determined a few months off then back to the casino that took 7 months to pay me. Crazy? I guess, but the winnings were often there.
     
  20. Jul 27, 2007
  21. oldtrvlagt

    oldtrvlagt Dormant account

    Occupation:
    Self Employed Travel Agent
    Location:
    Iowa
    I've had the same luck and some of the same experiences..before I found this forum (and it all started maybe 3 years ago) we were playing at just about all the rogued casinos, making it through the WR and actually cashing out the max almost EVERY time! Then things changed about a year ago. I haven't had a cashout at an RTG casino since. I've gotten $500 dollar hits (Achilles for one..all five guys on a $1 bet) and couldn't keep up the momentum like before. Now, I've tried the accredited casinos and can't hit either. MG are the only ones I've had any luck at consistently!:thumbsup:
     
  22. Jul 27, 2007
  23. Dewberry

    Dewberry Dormant account PABaccred

    Occupation:
    Part retired, part sales
    Location:
    Vancouver Island
    I've had really poor payouts for the last few months at both INetBet and Club World.

    It used to be that when I bet one or two dollars and got the bonus round it would pay out anywhere from at least $50 and often $100. Now it's been about $15 to $20, of course that's if I even get a bonus round.

    The new Red Green light thing is awful! The red lights come so often I expect them now. There's not much excitement in that.

    Had a couple of bonus rounds in the other two new games but the payouts weren't very good, even with 25 spins.

    As most of you have probably noticed, the regular payouts on many of the games with free spins seem to be very small, so that they don't have to pay you much when you get the spins where the amount is tripled.

    If you get five in a row on a payline in the Inca one, at least you know you have a fifty-fifty chance of doubling the win.

    I've lost way too much at RTG lately, think I'm going to give them a rest.
     
  24. Jul 29, 2007
  25. nihtolouloudo

    nihtolouloudo Newbie member PABnononaccred

    Occupation:
    Linguistics
    Location:
    Germany
    I don't play big money, but if I like a casino I do deposit $200-$300 monthly with it. I only started playing at Club World, because of a promo and I cash out over $120 on a $20 deposit, so I just kept depositing and playing there for a few months. The point was, that because I am a member of a Gambling site I could win bonuses for that casino if I kept depositing at least $50 every 30 days. The first 2 months I deposited more than the $50 required but the 2 following months I only deposited the minimum required, as I couldn't really win anything there (except my own money back now and then), but still liked to play on the bonus I could win. Every other casino (RTG or MG) never had a problem to award the bonuses even with the minimum deposit of $50 monthly, no matter how many bonuses I won. Club World did have a problem with it!
    Although there is an agreement with the site, they sent me this email:

    "Your withdrawal has now been processed.
    The management have asked me to tell you that we will not be crediting your account with any G.... bonuses from now on. This is a decision they have taken after reviewing your account activity for the past few months."


    Of course I wanted to know why and this was the following answer to my question:

    It is not a matter of you winning or losing it is a matter of being realistic when it comes to giving out bonuses and making sure we are not giving out too many.
    At the end of the day we are a casino and we are very happy if you win but it would not be sensible, just as in any other business, to give out free money when we are not receiving the deposits to warrant the bonuses.


    I asked again if they mean that I didn't lose enough money at their casino and that was the third answer:

    I understand how the G.... system works and I know that on a monthly deposit of
    $50 you can win endless amounts of free bonuses, and thats fine with us on
    most occasions.
    If we happen to see a trend of a player depositing 50 and then withdrawing
    50 or more each month and then playing the rest of the month on G.... bonuses
    then we feel we must act to correct this as it goes against sensible
    business practices. It is nothing personal against you, you are trying to
    get as much play from yuor money as possible. I would probably do the same.


    Needless to say that I closed my account with them and that they won't see me again :). I am still in position to chose where I would like to lose my money and Club World isn't the place where I would like to lose.

    I didn't want to post this under "Complaints" as I am not playing there any more.

    nihtolouloudo
     
    Last edited: Jul 29, 2007
  26. Jul 30, 2007
  27. clubworld

    clubworld Rogue casino operator

    Occupation:
    Casino Manager
    Location:
    UK
    I would like to clarify a few points, our payout percentages have not been changed at all, they remain the same since the day that we launched with RTG in March 2006.

    ClubWorld has strived to furnish nothing but top-notch service from day one and we continue to do so. However the only way that we can improve is by asking you the player for any suggestions as to how we can improve, any constructive comments would be very welcome. (please e mail This email is not visible to you.)

    As far as the bonuses go, this is a private matter between us and nihtoloudo

    Thank you

    Club World
     
    Last edited: Jul 30, 2007
  28. Jul 30, 2007
  29. mrracetrack

    mrracetrack Dormant account

    Occupation:
    Retired
    Location:
    North of Pluto
    nihtolouloudo...

    You should have posted the comments made by Club World on the Gonegambling forum... or if you aren't comfortable doing that... you should have written to John or littlebit and asked them to address this.

    Club World would seem to be guilty of not honoring what they agreed to... when they became participants in the various promotions on Gonegambling.

    The Gonegambling members should be entitled to know this if it is indeed factual.

    By making a deposit of at least $50 a month with any of the participating casinos... you should be entitled to whatever bonuses are listed for them on the Gonegambling site.
     
    2 people like this.
  30. Jul 30, 2007
  31. littlebit

    littlebit Dormant account

    Occupation:
    Jack of all trades
    Location:
    Pasadena, Texas
    Club World and GoneGambling

    I checked the GoneGambling database for the member name of nihtolouloudo and could not find the member, so I don't know which member we are referring to. Not that it makes any difference, the position GoneGambling holds is the same for all members.

    Because it is the sponsoring casinos who pay out the bonuses won from our site, and take the risks associated with awarding those bonuses, GoneGambling leaves it to the discretion of each casino as to who they will allow to play for bonuses and who they will not. All we ask of each sponsoring casino is that should the occasion arise where they no longer wish to allow a player to play for bonuses, they contact that player and inform him of their decision after awarding any bonuses won prior to the time of notification. It has been our experience that most casinos honour bonuses for some time after notifying the member that he will no longer be eligible, if that member has deposited a qualifying amount prior to receiving the notification that bonuses would no longer be awarded.

    In reading what was posted by nihtolouloudo, it appears that Club World did indeed notify the player that he would no longer be awarded bonuses won from the GoneGambling site. The player has therefore not lost out or missed any bonuses he should have received. The notification has allowed him to exercise his right to select different casinos to deposit and play at.

    As a decision to stop awarding bonuses to an INDIVIDUAL player is made by individual casinos, and usually based on the players deposit and playing history, the decisions made seldom affect many players and does not feature highly as something that GoneGambling feels its entire member base needs to be advised of. If the casinos award all bonuses up until the time they notify the player they will cease to award them, the player has suffered no loss.

    There probably isn't a casino sponsoring GoneGambling right now who hasn't notified at least one or two players that they will not be eligible for further bonuses. Often we see it's the same players being notified by different casinos. Read what you will into that.
     
    Last edited: Jul 31, 2007
    5 people like this.
  32. Jul 31, 2007
  33. mrracetrack

    mrracetrack Dormant account

    Occupation:
    Retired
    Location:
    North of Pluto
    Posted by Pinababy69 (on a different thread)

    Posted by clubworld

    Club World... can you post the exact payout percentages from your casino for the past 3-4 months?

    I totally agree with Pinababy... most RTG casinos over the past 6 months or so... basically since the time US players started having difficulty depositing and receiving withdrawals... have had numerous complaints posted about really tight slots... with players getting hardly any playtime with $20...$30... and $50 deposits going faster than water through a sieve.

    It being a known fact that RTG casinos CAN lower the payout percentage on their slots... the rep from Club World is claiming that they have NOT changed them since March of 2006? :eek:

    Sorry Club World rep... I'm not buying that. :rolleyes:

    I would love to see other members comments and thoughts on this. :)
     
    1 person likes this.

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