If I want to play after a few minutes the casino gets my money ... on the rare occasions I get a win the payout procedures are deliberately slow. I can't believe this is anything but an attempt by the operators to hang on to our hard won money. I had a small win on Sloto Cash Casino on the 10th Feb .... after 2 weeks of jumping through hoops (inc. having to physically sign a form, scan it and sent it back) I have now had an email stating that:
"Congratulations! We wish to confirm that your card force payout for $481.10 was processed yesterday. It may take 5 - 15 working days for funds to be on your card."
.... potentially another 15 days .... I guess they might also attempt to string that out a bit as well.
The latest excuse from Cruise Casino (and I had to drag this out of them they DIDN'T contact me to let me know there was a problem, I had to get into a live 'chat' with someone) was that my driver's licence and c/card was too low a resolution. Well I can tell you it was totally fine, I am a designer and know how to use a scanner !
These are excuses, authorisation should only take a few days and payouts a few hours, there are some casinos out there who act fairly - I will stick to them in the future, when will these cowboys realise they are shooting themselves in the foot ie losing players and getting complaints ?
Roger
"Congratulations! We wish to confirm that your card force payout for $481.10 was processed yesterday. It may take 5 - 15 working days for funds to be on your card."
.... potentially another 15 days .... I guess they might also attempt to string that out a bit as well.
The latest excuse from Cruise Casino (and I had to drag this out of them they DIDN'T contact me to let me know there was a problem, I had to get into a live 'chat' with someone) was that my driver's licence and c/card was too low a resolution. Well I can tell you it was totally fine, I am a designer and know how to use a scanner !
These are excuses, authorisation should only take a few days and payouts a few hours, there are some casinos out there who act fairly - I will stick to them in the future, when will these cowboys realise they are shooting themselves in the foot ie losing players and getting complaints ?
Roger