I need help: PokerStars said I had created multiple accounts ?

[axina001]

But I really not. I only have one account of my family.

I don't know why they say this.


What should I do now?

Anyone can help? Thanks in advance.

 

[wangpoker]

because u r from china.
or maybe your computer was used by any one else.

 

[axina001]

because u r from china.
or maybe your computer was used by any one else.

But I am the honest player from China.

 

[Annorax]

If you use dialup internet access or your ISP assigns your IP address dynamically, it's possible that a previous user of your IP address could've created an account.

I love how you say "the" honest player like you're the only one. I'm sure there are at least two or three other honest players over there...

 

[Reef]

you (or someone) must have created multiple pokerstars accounts from the same IP.

 

[liquidsoap]

Pokerstars is usually good about things like this, tell them to close your other one and you should be good to go!
Hopefully it works, tell the to close the one you are not using or do not know anything about...

 

[Nifty29]

I always wondered who that honest Chinese player was......

 

[Komodo]

because u r from china.
or maybe your computer was used by any one else.

How do IP-adresses from china work?
I thougth you logged in via a different IP every time from there.