RTG software issue, endless update notices

Lounice39

Newbie member
Joined
Oct 17, 2008
Location
Honolulu
Lately multiple RTG sites will restart saying that an update is available...but it will do it multiple times...sometimes more than ten times in a row.

Live chat said to clear cookies and cache but this didn't help.

Anyone know what the fix is for this?

Thanks and Aloha.
 
Hi Lounice39,

Not sure if you are playing in any of CasinoMax properties but if you do please send me DM and I can look into it for you.

Kind regards,
Karolina

 
Hi Lounice39,

Please DM me your user name and some more information in regards how you accessing the casino games. Are you playing on downloaded version or the instant play / browser access?

So far I cannot see any reports with same issue from other players so it could be isolated case, if you send me a DM I will certainly look into this for you.

Kind regards,
Karolina
 
Hi Lounice39,

Please DM me your user name and some more information in regards how you accessing the casino games. Are you playing on downloaded version or the instant play / browser access?

So far I cannot see any reports with same issue from other players so it could be isolated case, if you send me a DM I will certainly look into this for you.

Kind regards,
Karolina
 
Yes..it is the downloaded version...and several RTG sites are having this issue...and it isn't isolated...I know of several other players having the same problem.
 
I am having this happen today with everygame.eu Casino Red. Their Casino Classic I believe is no longer DL client at all, but works fine on Chrome. But there too, it's missing some of my favs there. I can play Casino Red in the browser version but that one doesn't have a few slots I prefer. I tried the browser version with Chrome and the games wouldn't even spin. They do well in Firefox browser but like I said, some of my favorite slots are missing.
 

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