RTG software issue, endless update notices

[Lounice39]

Lately multiple RTG sites will restart saying that an update is available...but it will do it multiple times...sometimes more than ten times in a row.

Live chat said to clear cookies and cache but this didn't help.

Anyone know what the fix is for this?

Thanks and Aloha.


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[Karolina-CasinoMax]

Hi Lounice39,

Not sure if you are playing in any of CasinoMax properties but if you do please send me DM and I can look into it for you.

Kind regards,
Karolina

​

 

[Lounice39]

Hi Lounice39,

Not sure if you are playing in any of CasinoMax properties but if you do please send me DM and I can look into it for you.

Kind regards,
Karolina

​

Yes..they are one of the many with this issue.

 

[Karolina-CasinoMax]

Hi Lounice39,

Please DM me your user name and some more information in regards how you accessing the casino games. Are you playing on downloaded version or the instant play / browser access?

So far I cannot see any reports with same issue from other players so it could be isolated case, if you send me a DM I will certainly look into this for you.

Kind regards,
Karolina

 

[Lounice39]

Hi Lounice39,

Please DM me your user name and some more information in regards how you accessing the casino games. Are you playing on downloaded version or the instant play / browser access?

So far I cannot see any reports with same issue from other players so it could be isolated case, if you send me a DM I will certainly look into this for you.

Kind regards,
Karolina

 

[Lounice39]

Yes..it is the downloaded version...and several RTG sites are having this issue...and it isn't isolated...I know of several other players having the same problem.

 

[weesie]

I am having this happen today with everygame.eu Casino Red. Their Casino Classic I believe is no longer DL client at all, but works fine on Chrome. But there too, it's missing some of my favs there. I can play Casino Red in the browser version but that one doesn't have a few slots I prefer. I tried the browser version with Chrome and the games wouldn't even spin. They do well in Firefox browser but like I said, some of my favorite slots are missing.