I had played Casinomax win a lot $$$ but they did not give me the winning cuz i bet $25.

Lucky me2021

Newbie member
Joined
Jun 10, 2021
I played casinomax deposited $100, there was bonus added to it and was $450 the whole amount. I bet 2.25 up to 2.75 per spin on Samba and I was so shocked that my winning was $24k and my bet was 25 dollars. I keep playing and changing games...so having that much money I though I cash out, well it says I still havent played as much so I continued playing different games now I am using the same bet, $25 per spin wow i had alot of money i thought. So the next day i tried cashing them out... I put my info on my withdrawal area but 2 days later no message I did not get any email. So I started talking to the host online. They told me I need to send them verification IDs for about a week we deal back and fort. I was getting frustrated and for some reason I know they will not give it to me just because of all the hurdles. So I keep playing cuz I was getting bored waiting my winning came down to $16k and finally made up my mind that I will stop playing and wait for the withdrawal to com thru. Well yesterday I got a call telling me that my account has been verified and wait for the cashier email. Today I got a email saying that my withdrawal was declined cuz of my bet went to $25 dollars using the bonus. Well i went to my account about 3 hrs ago and my winning $16k they took them and left my $100 hahaha. Where is the justice to this???
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia

Slotplayer83

Full Member
Joined
Jan 29, 2021
Location
World
"There was a bonus added to it"

There you go. This proberly stated that you coud'nt exceed a certain bet a spin. You proberly breached the terms of that bonus. A bonus that has bin slipped through your deposit without you being aware or you able to cancel that shit.
 

danofthewibble

Senior Member
Joined
Jan 2, 2018
Location
UK
"There was a bonus added to it"

There you go. This proberly stated that you coud'nt exceed a certain bet a spin. You proberly breached the terms of that bonus. A bonus that has bin slipped through your deposit without you being aware or you able to cancel that shit.

You can usually cancel a bonus by asking customer services. But yes, the max bet on most sites when playing with a bonus is usually 5.00, just for the reason that a big stake is high risk but if it pays off, you can pretty much guarantee beating the wagering requirement.
 

curremon

Senior Member
PABnononaccred
MM
Joined
Jan 26, 2013
Location
finland
You broke max bet rule what is so common it shouldnt come as surprise . Did you read terms before started playing ?
 

Najasaki

Keep It Simple, Stupid.
PABinit
Joined
Aug 24, 2010
Location
Your Happy Place
Betting your money mixed with the casino's bonus money is basically like hitting spin with a ball and chain attached to your wrists.. On the bright side, it only cost you $100 for a valuable lesson for the future. At least you had fun spinning though!
 

Lucky me2021

Newbie member
Joined
Jun 10, 2021
You can usually cancel a bonus by asking customer services. But yes, the max bet on most sites when playing with a bonus is usually 5.00, just for the reason that a big stake is high risk but if it pays off, you can pretty much guarantee beating the wagering requirement.
I was betting 2.25 t0 2.75 per spin then out of no where my screen shows 24k winning and I was shocked how can I win that much for such little bet and my bet changed from small to 25 dollar per spin, I did not changed the bet, I dont have that much money to play from the start.
 
Top