how long have 32red been accepting players from the USA?

[mattysgirl]

I have read great things about 32red casino, and now i see that new players get a $50 match once a month (wow that is way coool!!!!) Looking to make a switch to just one casino.

My question here is how long have they been accepting players from the USA? if i recall correct they did not always do that. And I see they accept Western Union for deposit and cashins. Has anyone used western union as a cashin option here?

 

[KasinoKing]

USA players: about 6-months ago if I remember correctly... ?

The $50 bonus is a very welcome step in the right direction in becoming equal with Intercasino!

Also I see in the T&C's it now also says 'Even Money bets on Roulette, Craps & Baccarat do not count towards WR'... which means you CAN play these games for WR - another ENORMOUS step in the right direction!

Well done 32Red! :notworthy

 

[kelvinlym]

Yes, I agree with KK.

Their support is top notch as well.

I send request every month for the bonus and without fail the bonus is deposited in less than 15 minutes.

Keep up the good work 32Red.:notworthy

 

[loganberry]

Always in the Red

Always room for one more at the Casino of the century, Mattysgirl. In fact, you can take my place, as I have just closed my account.

I never had a chance to test their CS, or anything else, as of all the MG casinos I have ever played at, 32Red beats them all for sheer bad luck, so never got as far as the cashin stage. Even games which are usually good to me kill me at 32Red. Not just once or twice but all the time.

I really don't understand it...I can go from being lucky, lucky, lucky at 3 or 4 other MG casinos, then 32Red stops the luck (and the fun).

Or I can go from being unlucky, unlucky, unlucky at 32Red to 3 or 4 other MG casinos, and the good luck starts again.

Anyway, I have had enuff, so it's so long, fare well, unlucky 32Red.

BTW...I won't miss Patsy Kensit's breathy whispering....It's enuff to drive ole Suicide Sal here to the brink!

 

[andyhinckley]

.... of all the MG casinos I have ever played at, 32Red beats them all for sheer bad luck, so never got as far as the cashin stage. Even games which are usually good to me kill me at 32Red. Not just once or twice but all the time.

I really don't understand it...I can go from being lucky, lucky, lucky at 3 or 4 other MG casinos, then 32Red stops the luck (and the fun).

Or I can go from being unlucky, unlucky, unlucky at 32Red to 3 or 4 other MG casinos, and the good luck starts again.

Anyway, I have had enuff, so it's so long, fare well, unlucky 32Red.

Just what i was about to post... i have had same experience as you. and have closed my 32red casino account.

Just once i have won there, unlike my other regular places. (Bellerock being my luckiest AND most profitable place)

 

[PNWGirl38]

I've never made a cashin at 32Red. Butcha know, the support and treatment that I've received at 32Red speaks volumes to me. There are many Casinos via online. And when we are done playing and feel that we didn't get to play long enough or make a cashin .. we can take our ball and go home. Come on members, its called "GAMBLING."

32Red has my complete support. I know that when I go to deposit there, there isn't a thing I need to worry about .. the support is excellent support.... atleast when I go to deposit there, I know its a "solid" Casino!

 

[Slotmachine]

I think it's worth (again) quoting 32Red CEO Ed Ware from another thread here at this point:

QUOTE---------------
We fully appreciate the frustration of not winning and as a player myself, I know the feeling well. Indeed, to suffer from a bad run or a number of losing visits to the casino is not much fun at all. However, as Webzcas has broadly explained, the result of a game is (quite rightly) out of our hands. We are responsible for providing fair and reliable casino games but we have no influence whatsoever over payout percentages for these games. The Random Number Generator at the 32Red Casino merely delivers a random result and is not governed in any way. Its worth picking up here that the RNG doesn't "consider" whether there's a 1, $1000, free play bet, or even who the player is, it just churns out a random outcome. This isnt anything special, its only what you expect and it is actually what you get.
---------------UNQUOTE

...and if you check the PWC reports for payout % in various casinos, they are the same (not exactly the same and varying from month to month as it should be with random games). So 32Red is not any tighter or looser than the others. I know, it's old news but I think worth repeating once more here as people are using this forum to try and put down a very good Casino.

Of course, everyone is entirely entitled to take their business elsewhere if they're not happy for any reason, and everyone's free to speak their mind, but I feel it's unfair to publicly claim that 32Red would somehow be tighter, which it definitely is not.

It is just an incredibly solid ship, 32Red. I'd rather be unlucky there for a while, in the knowledge that such is the nature of gambling, and knowing that when I finally do win, the service and payout will be lightning fast and completely hassle-free.

Cheers,
SM

 

[cheekymonkey]

It is just an incredibly solid ship, 32Red. I'd rather be unlucky there for a while, in the knowledge that such is the nature of gambling, and knowing that when I finally do win, the service and payout will be lightning fast and completely hassle-free.

Cheers,
SM

whilst i agree that 32Red is a relatively big and reliable name in online casinos, i have to make one point:

of course they are going to say that - they are a business! AND they are promoting their business on a forum of gambling addicts!

and - when you do win at a casino, you do not think anything other than being 'paid out' - and if you are thinking 'oh - are they going to pay me???', well, then you shouldnt be playing there in the first place!!!!

 

[Slotmachine]

of course they are going to say that - they are a business! AND they are promoting their business on a forum of gambling addicts!

I think that's slightly out of line. Ed Ware was not promoting, he was responding to questions people were raising on the forum.

And I think if there ever was a Casino that did not want to make money off someone's gambling addiction, it would be 32Red. They actually take steps to prevent gambling addicts from blowing all their $$ at their casino. If you're unhappy, why don't you talk directly to the people at 32Red? They, unlike any other casino, have their names, e-mail addresses, postal addresses and pictured posted on their website.

Please note that I have absolutely no business ties at all with 32Red. I just play there, and I like what I see (although, as I've mentioned before, i've been extremely unlucky for a long time, but not just at 32Red, and that's just gamblin' for ya)

Cheers,
SM

 

[loganberry]

Quote:

Originally posted by PNWgirl38
I've never made a cashin at 32Red. Butcha know, the support and treatment that I've received at 32Red speaks volumes to me. There are many Casinos via online. And when we are done playing and feel that we didn't get to play long enough or make a cashin .. we can take our ball and go home. Come on members, its called "GAMBLING."

32Red has my complete support. I know that when I go to deposit there, there isn't a thing I need to worry about .. the support is excellent support.... atleast when I go to deposit there, I know its a "solid" Casino

This certainly seems to be what most people have to say about 32Red, and I certainly believe it. However, I am curious. If you have never made a cashin, what 'support and treatment' have you received?

As I stated earlier, I also have never made a cashin (due to that appalling luck). All I do is deposit some money, lose it, deposit more money, lose it, ad nauseum. To be honest, the only thing 'speaking volumes' to me from 32Red is a deafening silence while this is happening.

Don't get me wrong....that is not a complaint. I just don't understand how everyone can sing their praises so readily regarding their support, if like me, there has never been a cashin, and thus, no need to contact the CS.

 

[andyhinckley]

Same here, not a complaint, but just general bad luck here. I will say that 32red CS is the among the best.... if not the best when dealing with problems regarding deposit or withdrawal problems. But to me they are not "lucky" for me... I accept that you win some, lose some.. but i only once had good luck here last year, deposit 20 ( with a bonus) cashed out 100. then since then zilch. last night was bad... for example, and it is swings and roundabouts.


Maybe in the future i will try again, but i do believe 32red are a solid, reputable, honest and friendly staffed casino.

 

[cheekymonkey]

I think that's slightly out of line. Ed Ware was not promoting, he was responding to questions people were raising on the forum.

And I think if there ever was a Casino that did not want to make money off someone's gambling addiction, it would be 32Red. They actually take steps to prevent gambling addicts from blowing all their $$ at their casino. If you're unhappy, why don't you talk directly to the people at 32Red? They, unlike any other casino, have their names, e-mail addresses, postal addresses and pictured posted on their website.

hi slotmachine

im not unhappy with 32Red at all - far from it

i did actually state that they were reliable and a big name in online casinos

the only online casinos i would play at, would be casinos that do have ALL their contact details listed and also upon recommendations from websites such as this one

and - come on, i know Ed Ware was just making a comment, but he is not going to say 'in the long run, all gamblers lose - so, if i were you - i wouldnt play at all'

im not knocking 32Red - i play there and have never had any problems with them - i was just expressing my opinion

CM

 

[cheekymonkey]

If there ever was a Casino that did not want to make money off someone's gambling addiction, it would be 32Red. They actually take steps to prevent gambling addicts from blowing all their $$ at their casino. SM

i just had to read your post 1 more time, before i go to sleep and dream of hitting that royal flush, or 5 scatters on a free spins round

hey!!! cmooooon - do you REALLY believe that SM????

 

[Macgyver]

If there ever was a Casino that did not want to make money off someone's gambling addiction, it would be 32Red. They actually take steps to prevent gambling addicts from blowing all their $$ at their casino. SM

i just had to read your post 1 more time, before i go to sleep and dream of hitting that royal flush, or 5 scatters on a free spins round

hey!!! cmooooon - do you REALLY believe that SM????

I believe it, even without the sarcastic rolling of the eyes.

If I remember correctly, 32Red put a maximum deposit limit on a player's account when s/he called them up and expressed concern that s/he was gambling too much. What more would you like them to do? Ultimately, it's up to the gambler to recognize and accept that they have a problem, and then take steps to handle that problem.

It's not up to the casinos, whether they're online or b&m, to determine that a player is spending their rent or groceries bill and should be cut off. But they can assist a player after that player recognizes a problem, and I firmly believe 32Red would do that each and every time (even if I have my casinos confused in the above example).

I've never spoken (whether through chat, PM or for real) with Pat, but I have done so with Ed and his affiliate manager Lee and have heard enough about Pat to believe he's very much like the other two. Both men I've spoken with are top-notch, even when they've made decisions that aren't "all about the player."

Though a business has to look at their bottom line most of the time when they make decisions, I believe that 32Red bends over backward to keep their loyal customer-base.

As I've said before, they are one of only 2-3 casinos where I will deposit extra money to gamble just for the heck of it. And, no, I don't get "extras" from them nor do I expect them ... I just believe that a business that remembers what "customer service" really means should be recognized as much as possible.

 

[Pinababy69]

It never fails to amaze me that whenever 32Red is brought up, even in a thread that starts out on a very positive note, it somehow gets twisted around and negative comments end up getting posted. And then a free for all ensues. I am so sick of it, this is probably one of the very few casinos that has NEVER had any sort of legitimate complaint posted or lodged against it. I deposited twice last night at 32Red, as well as I got my $50 comp for the Slotjunkies tourney win. Neither deposit, nor the comp lasted very long at all. Disappointing yes, but hey that's gambling. I will still continue to play there....they are one of the best (if not THE best) casinos on the net. And if your luck is that bad there, then by all means go and play somewhere else. I think JohnSteed started a good thread awhile back re: Phoenician. He said how his luck was just horrible there, every single time he played. Simple solution, don't play there!! Which is exactly what he did, closed his account. So much simpler than going on and on about how you do nothing but lose. Nothing wrong with venting once in a while, but I see this trend whenever someone says something good about 32Red. It's like they can't stand success and popularity?? Just for once can a positive thread be kept on a positive note?

 

[tombomb]

Always room for one more at the Casino of the century, Mattysgirl. In fact, you can take my place, as I have just closed my account.

I never had a chance to test their CS, or anything else, as of all the MG casinos I have ever played at, 32Red beats them all for sheer bad luck, so never got as far as the cashin stage. Even games which are usually good to me kill me at 32Red. Not just once or twice but all the time.

I really don't understand it...I can go from being lucky, lucky, lucky at 3 or 4 other MG casinos, then 32Red stops the luck (and the fun).

Or I can go from being unlucky, unlucky, unlucky at 32Red to 3 or 4 other MG casinos, and the good luck starts again.

Anyway, I have had enuff, so it's so long, fare well, unlucky 32Red.

BTW...I won't miss Patsy Kensit's breathy whispering....It's enuff to drive ole Suicide Sal here to the brink!

Same here, another rigged number generator I think

 

[Simmo!]

There are two main things to consider when playing a casino. The fairness of the game and the way they treat you.

The fairness of the game at any Microgaming casino will be the same. Its the same RNG in the software at every casino and the casino cannot affect it. As someone pointed out, you will find all MG casino's audited payouts prove expectations are no different to the others.

If you accept this, then you just need to find a casino that treats you how you want to be treated. Maybe its 32Red, maybe its not.

If you don't accept this, then you shouldn't be gambling online period, as you dont trust the Microgaming RNG, and if you dont trust that one, you cant trust any.

Just my $0.02.

Simmo!

 

[fixit4utoo]

I'm impressed

I just started playing there due to all the positive feedback about them here. Cashed out 1400.00 and emailed them to see what I needed to do. I received a response right away telling me just cash it out and nothing else needed to be done. Was in my neteller the next day. I think I found my new favorite place to play.
Phil

 

[Slotster!]

Anyone who thinks you win less at 32RED needs to seriously check out the "winner screenshots" thread... I've won THOUSANDS there!!! Go on, have a look! It's my luckiest casino by a million miles!!! Note I use the word "luckiest"... The reason being, you play at an MG casino - you're going to get pretty much the same GAME results whichever it is... That, however, is when 32RED step in...

You've got the standard viper software right, but 32RED do everything else so very very much better. I've played there for a couple of years now, and they never cease to amaze me in every area of the operation. I really do not give praise or recommendations lightly - but this is an outfit that richly deserve the stellar reputation they consistently maintain.

* Contact Customer Services - You'll be answered, dealt with and resolved within minutes.

* Cash out - You want it flushed? Paid wherever you like? Immediately? They'll do it, no issues, no excuses no problems.

* Prove yourself a loyal, regular player - You'll be contacted by the management, comped - and generally made to feel like a valued customer.

I deposit and playthrough more than most I should imagine at a number of online casino's, across platforms and software - and they are absolutely head and shoulders above the rest.

I think I've said before - If you're at the top, there's always going to be someone who'll try and knock you down. The scores of genuinely satisfied 32RED customers however will always be about this place to let you know how it is in reality!

The only thing I can suggest is to sign up, have a play - and see what all the fuss is about... You really won't be disappointed, and I bet you find yourself playing there more than anywhere else.

 

[cheekymonkey]

* Contact Customer Services - You'll be answered, dealt with and resolved within minutes.

* Cash out - You want it flushed? Paid wherever you like? Immediately? They'll do it, no issues, no excuses no problems.

* Prove yourself a loyal, regular player - You'll be contacted by the management, comped - and generally made to feel like a valued customer.

i agree slotster, but one should expect to receive this type of treatment anyway - especially if you a regular player

i would not hope to be treated like this - and if i wasnt treated like this i would simply move my custom elsewhere

im not knocking 32Red at all - as i previously quoted, they are reliable and very user-friendly and i would not hesitate in recommending the casino to any player

as for the casino concerned about the player gambling too much - that just does not happen - how do they know how big your bankroll is? they dont!

it is down to the player to get in contact with the casino and ask for his/her deposits to be capped to a particular daily and/or weekly limit - the casino would NEVER contact the player and say ' hey, we think you are spending too much at our casino and we really think you should stop!! '

 

[Slotmachine]

it is down to the player to get in contact with the casino and ask for his/her deposits to be capped to a particular daily and/or weekly limit - the casino would NEVER contact the player and say ' hey, we think you are spending too much at our casino and we really think you should stop!! '

Except that 32Red have already done that for one of the forum members here. I can't find the thread anymore, and it's probably all for the best since it was heavy reading, but it's happened.

Cheers,
SM

 

[wayram]

Anybody who has success at ANY casino will give it a wrap...any one who loses or have no luck at a certain casino will SHI#CAN it...As with Slotster you say you have won heaps ,,,because of the success you have had and the wrap you put on 32 red I opened up an account and had nothing but bad luck....Seven deposits a couple with a bonus and had no success at all, I was not even able to build my bank up to a level where I could place higher bets...I have my own favourite MG casinos ONLY because I have had many cash ins and I read on these threads that these casinos are not good for other players or they have had bad experiences...I dont know about you guys out there, but if I continue to have bad luck at a casino I give it a fair go and if that bad luck continues I just dont play it anymore no matter what they offer me.

 

[The Dude]

For good luck, I have a voodoo stick I shake at my computer screen. That always seems to do the trick.

Except that 32Red have already done that for one of the forum members here. I can't find the thread anymore, and it's probably all for the best since it was heavy reading, but it's happened.

It's a little dated, but there is an interview I did with Ed Ware at London's ICE 2004 where he discusses how they deal with problem gambling. It's well worth a listening:
https://www.casinomeister.com/podcasts/

There's some pretty funny shit on there as well. Some of you need to tune in more often - you're missing a third of Casinomeister by not doing so.

 

[Pinababy69]

Exactly Wayram, if you're not happy somewhere, play somewhere else, where you are happy (and maybe lucky).

And I think Simmo made a valid point, if people don't trust MG software and think it's "rigged", then don't play period. Please. I get so tired of people constantly saying how they lose all the time. You know what? I lost for the first two years I gambled online. Never had a cashout, not one. But then they started to roll in a little at a time. 800 here, 1000 there, 600 at that place. And then last August, boom, I hit for 12 grand altogether. And I haven't cashed out anywhere since. Zero, zip, nada. But am I gonna come here and bitch about it? No, it's not called winning, it's called gambling. And get used to the fact that you're gonna lose probably 90% of the time. Yes, some seem to be luckier than others, that's life. But if losing bothers you that much, and you think it's all rigged.....again, just don't play. Stop gambling period. So much easier than slamming a good, reputable casino. Just my two cents.

 

[Pinababy69]

For good luck, I have a voodoo stick I shake at my computer screen. That always seems to do the trick.

Hope you don't wear that Santa suit while doing it, quite a sight for the neighbours, lol.

I have a "lucky" stone that I rub the shit out of whenever I play. Sometimes it works, sometimes it doesn't. I may have rubbed the mojo right out of it. Sometimes my little one will ask me if she can give it a rub, and lately that seems to be working better than me rubbing it. Go figure.

 

[Pinababy69]

I just started playing there due to all the positive feedback about them here. Cashed out 1400.00 and emailed them to see what I needed to do. I received a response right away telling me just cash it out and nothing else needed to be done. Was in my neteller the next day. I think I found my new favorite place to play.
Phil

And isn't that exactly how it's supposed to be? And isn't it nice not having to jump through hoops to get your money? And God forbid you ever should have any kind of problem, or question, both Pat Harrison and Ed Ware are active members of this forum. I don't know Ed, but I do know that Pat will bend over backwards, and go above and beyond to make sure that loyal players are happy. Sure would be nice if all casinos could follow that lead!

BTW...Hi Phil, how are you? Nice to see you posting here...and Happy New Year!!

 

[loganberry]

Posted by Pinababy69
... if you're not happy somewhere, play somewhere else, where you are happy (and maybe lucky).

.... if people don't trust MG software and think it's "rigged", then don't play period. Please. I get so tired of people constantly saying how they lose all the time. You know what? I lost for the first two years I gambled online. Never had a cashout, not one. But then they started to roll in a little at a time. 800 here, 1000 there, 600 at that place. And then last August, boom, I hit for 12 grand altogether. And I haven't cashed out anywhere since. Zero, zip, nada. But am I gonna come here and bitch about it? No, it's not called winning, it's called gambling. And get used to the fact that you're gonna lose probably 90% of the time. Yes, some seem to be luckier than others, that's life. But if losing bothers you that much, and you think it's all rigged.....again, just don't play. Stop gambling period. So much easier than slamming a good, reputable casino. Just my two cents.

I don't think any of the posts in this thread have said anything about not trusting MG software, or implied that it is rigged. And as far as I can see, no-one is slamming a good, reputable casino.

All myself and some of the others have said is that we don't strike it lucky at 32Red, so have decided not to play there anymore, but will continue to play at the other MG casinos where we are lucky. This is no slur on 32Red, but an acknowledgement that for some reason 32Red and us do not get on. And that has nothing to do with bitching about our bad luck, or even being bothered about losing in general. It is just how we feel about this particular casino.


Someone else stated in this thread to look at the winner's screenshots, as many of them come from 32Red. Yes, they do, and I feel extremely envious...

BUT.... having some people post that not everyone shares that same good luck at 32Red presents a more balanced picture to anyone who is considering gambling at this casino, I would have thought.

Just my two cents worth.

 

[Pinababy69]

Same here, another rigged number generator I think

Hi Loganberry, no this is the quote that sort of set me off (from Tombomb). If someone truly believes that ANY casino is rigged then don't play there. And if someone thinks they're all rigged, then don't play period. Of course there's nothing wrong with stating that you're unlucky there, but it just seems that whenever someone posts something positive about 32Red, it inevitably leads to something negative...just a trend I've noticed. We sit here and read complaints all day about rogue casinos, and I just happen to think it's nice that a good casino gets credit where it's due. And if anyone ever had a LEGITIMATE complaint against 32Red, I would want to know about that too. But not winning is not a legitimate complaint, it's just bad luck. Anyway, best of luck to you in the coming year, and I hope you hit a JP wherever you decide to play.

 

[loganberry]

Same here, another rigged number generator I think

Ooops...missed that. Sorry Pinababy69.

I have had a private reply from Pat over at 32Red regarding my posting here. While it probably won't change my decision regarding closing my account, I must say I am extremely impressed that she took the time to email me expressing concern at my bad luck, and asking if she could look at my play history.

So if that is the sort of CS which inspires you to sing 32Red's praises, then I can well see why you all exhibit the loyalty you do. :notworthy

 

[retlaw]

Ooops...missed that. Sorry Pinababy69.

I have had a private reply from Pat over at 32Red regarding my posting here. While it probably won't change my decision regarding closing my account, I must say I am extremely impressed that she took the time to email me expressing concern at my bad luck, and asking if she could look at my play history.

I did not know Pat did undergo an operation

 

[loganberry]

Going going gone to Casablanca!

I did not know Pat did undergo an operation

Just assumed, I'm afraid.

Sorry Patrick!

 

[Slotmachine]

I'm gonna have to try that voodoo stick and mojo stone. I've tried convincing them to turn the win switch on for me, or let me have some Meister Win Switch time while he's away...but they won't do it...

Guys, if you gotta complain, complain about the weather. It's absurd complaining about having bad luck at a certain MG casino like it's the casino's fault..of course, some people have to complain, and with 32Red, there's nothing else to complain about!

32Red is the best, simple as that.

Cheers,
SM

 

[loganberry]

Issues and Tissues

Originally posted by Slotmachine
Guys, if you gotta complain, complain about the weather. It's absurd complaining about having bad luck at a certain MG casino like it's the casino's fault..of course, some people have to complain, and with 32Red, there's nothing else to complain about!

That's just it, Slotmachine. I am not complaining, just merely stating an opinion. Which is exactly what you are doing when you say...

32Red is the best, simple as that.

And I have never said/implied my bad luck is the casino's fault. What I have said is that 32Red just doesn't suit me.

A hell of a difference, I would have thought. .

 

[dominique]

Actually I have a problem with 32red - a tech problem.

Not every time, but more times than not, when I play there it wipes all the icons off my desktop and I have to reboot to get them back.

Since I keep a number of windows open all day as I work (and occasionally play ) this is a bit of a nuisance.

It's not the worst problem I can think of by far, and it hasn't kept me from playing there, but it is annoying.

Any suggestions anyone? Why is it doing that? It's the only casino that does!

 

[tim5ny]

I believe it, even without the sarcastic rolling of the eyes.

If I remember correctly, 32Red put a maximum deposit limit on a player's account when s/he called them up and expressed concern that s/he was gambling too much. What more would you like them to do? Ultimately, it's up to the gambler to recognize and accept that they have a problem, and then take steps to handle that problem.

My ears were ringing so I knew someone was talking about me ! That player happens to be me, and I'm not ashamed to admit it. All my life I've tended to jump into things with both feet and give it 200% wheather it be a good or a bad thing... that's just in my make-up. I started jogging when I was in my teens and found that I really enjoyed how it made me look and feel, and within a few years it became an obsession. I would have to run at least 5 miles everyday or it wasn't a good day, and if I didn't make it out for a run I would feel like that day was a total failure. A life of moderation has always been unattainable for me, so the good things that I apply myself to I would always excel in while the bad things that I endeavor would apt to swallow me up whole. That's a part of my personality that I recognize, and be it good or bad, I'm stuck with me. I delved into online gambling with the same kind of vigour and resolution as with anything else, and before long I found myself on a relentless chase trying to recup my losses. I had already been friends with Ed Ware through several conversations, and he must have known that firemen don't make a million dollars a year,( but I was playing like I did at that time! lol!) so he expressed concern in a very gentle and unobtrusive manner, and through our conversation and the baring of my soul, he decided to put deposit limits on me to which I welcomed with a sigh of relief. This measure has kept me in line because it's the only casino that I will play at, and it has extended my online gambling career beyond the short spurt that it would have been without his help. So you can look down on me as a problem gambler if you wish, but I would say that if you gamble online regularily that there's a good chance that it might have a stronger hold on you than you care to admit. Statistics prove that online gambling has a much higher percentage of problem gamblers than land-based. Ed Ware and Pat Harrison, the top two dogs at 32red are unlike any other casino operators that you will ever find. They're ready and reachable by any one of us.. and they will do anything in their power to make your time at 32red a pleasant one if you would just express your concerns to them. Well, that's my rant for now! Gotta go for a run!

 

[Macgyver]

I had already been friends with Ed Ware through several conversations, and he must have known that firemen don't make a million dollars a year,( but I was playing like I did at that time! lol!) so he expressed concern in a very gentle and unobtrusive manner, and through our conversation and the baring of my soul, he decided to put deposit limits on me to which I welcomed with a sigh of relief.

So Ed took it upon himself to address an issue rather than the player bringing it up? Yeah, what a terrible guy he is who's only worried about making money, huh? [/sarcasm] That fact alone just proves what a lot of people have already said ad infinitum, and blows the below quote out of the water:

and - come on, i know Ed Ware was just making a comment, but he is not going to say 'in the long run, all gamblers lose - so, if i were you - i wouldnt play at all'

Guess he would say that, huh?

And this, which I just reread?

of course they are going to say that - they are a business! AND they are promoting their business on a forum of gambling addicts!

I, for one, am not a gambling addict, thank you very much. Keep your assumptions to yourself.

 

[mattysgirl]

Thank you all for the comments!
You can win or loose at any MG casino, sometimes you just hit bad luck and that's when you have to walk away. I saw the many winning screen shots from 32red, so I am pretty sure you can win there.

CS support is a big one in my book and if 32red's CS is as good as I have read they will more than likley become the main casino that I play at. So guess i am gonna give them a try not to mention I like that I get a $50 matchplay once a month, there already off to a good start with that one!

On another note for those of you that have hit a run of bad luck playing online. I have found that if my luck just sucks online, I visit the riverboat that is 3 hours away and I just cant loose...lol So if you are not far from a landbased or riverboat give it a try. (and you get the free drinks and buffet lol)

Once again thank you all for the feedback!
mattysgirl

 

[retlaw]

I would like to see figures

Always room for one more at the Casino of the century, Mattysgirl. In fact, you can take my place, as I have just closed my account.

I never had a chance to test their CS, or anything else, as of all the MG casinos I have ever played at, 32Red beats them all for sheer bad luck, so never got as far as the cashin stage. Even games which are usually good to me kill me at 32Red. Not just once or twice but all the time.

I really don't understand it...I can go from being lucky, lucky, lucky at 3 or 4 other MG casinos, then 32Red stops the luck (and the fun).

Or I can go from being unlucky, unlucky, unlucky at 32Red to 3 or 4 other MG casinos, and the good luck starts again.

Anyway, I have had enuff, so it's so long, fare well, unlucky 32Red.

:

I think the only way to judge about 32Red are the figures.
How much did you deposit and how many times you did play there?

I will give mine : from mid September till now, I played almost daily on 32Red and made deposits for 25800 euro and withdrawals for 23200 euro.
Which means a loss of 10 %.

What do the "specialists" of this forum think about it?
Am I lucky, unlucky, or are these figures normal?

I started playing at 32Red because I read so much positive comments about them on this forum
Before I played at another casino who refused to pay me $ 4000.Only by the help of a well known member of this board, I was able to get finally my money.I want to thank him again for what he did for me(as I am not sure he likes it, I don't put his name here)

Now I don't have this problem anymore : with 32Red no worries about payments and their support is the best you can find(as far as I know) .

 

[loganberry]

Statistics and damned statistics

Originally posted by Retlaw:
I think the only way to judge about 32Red are the figures.
How much did you deposit and how many times you did play there?

Pat from 32Red provided me with my figures yesterday, which make for fun reading....

My overall % for the time I have been playing at 32Red is 87.56%, which is less than the 95% ratio Pat said he would have expected.

Over the last 6 months, it reduces to 62.1%

And the night before last, which was truly dreadful, and which made me take the decision to leave 32Red behind....an inspiring 45.9%. Apparently across the slots for the period I was playing it was 94.63%.

So for all of those who win...and win...and win...at 32Red, you now know who is bankrolling you!

HOWEVER...I did deposit last night, and actually could have won my deposit back + about 30%, so things are improving. Slowly, but it has been the best night I have ever had at 32Red. Won't make me a millionaire, but won't lead me into a pauper's grave, either.

 

[retlaw]

My overall % for the time I have been playing at 32Red is 87.56%, which is less than the 95% ratio Pat said he would have expected.
:

If Pat is talking about 95% ratio then I have to feel unlucky too.
Thanks for your answer logan

 

[fixit4utoo]

Hi Pinababy,
Yes that definitely is the way it is supposed to be. Have a wonderful and prosperous New Year!
Phil

 

[Slotmachine]

My overall % for the time I have been playing at 32Red is 87.56%, which is less than the 95% ratio Pat said he would have expected.

Over the last 6 months, it reduces to 62.1%

And the night before last, which was truly dreadful, and which made me take the decision to leave 32Red behind....an inspiring 45.9%. Apparently across the slots for the period I was playing it was 94.63%.

Not too good, but obviously those stats mean nothing. You could hit 5 Thors tomorrow and have an overall return of 300%.

But still, interesting data, thanks for posting it.

Pretty amazing that a chief of operations of a casino would do all this because someone says they feel unlucky at their casino, eh? That's just the sort of operation 32Red are

So for all of those who win...and win...and win...at 32Red, you now know who is bankrolling you!

Well, you're not bankrolling me... I'm alongside you, bankrolling someone else...but our time will come

Cheers,
SM

 

[dominique]

Ed Ware and Pat Harrison, the top two dogs at 32red are unlike any other casino operators that you will ever find. They're ready and reachable by any one of us.. and they will do anything in their power to make your time at 32red a pleasant one if you would just express your concerns to them. Well, that's my rant for now! Gotta go for a run!

I agree with that. They read my problem above and contacted me to fix it.

Thanks, guys!

 

[cjb]

32Red withdrawal

32Red CS just told me they don't do withdrawals over the week-ends. Is that pretty normal for most online casinos? Guess I haven't paid much attention to what day I withdrew before

 

[cheekymonkey]

So Ed took it upon himself to address an issue rather than the player bringing it up? Yeah, what a terrible guy he is who's only worried about making money, huh? [/sarcasm] That fact alone just proves what a lot of people have already said ad infinitum, and blows the below quote out of the water:

I, for one, am not a gambling addict, thank you very much. Keep your assumptions to yourself.

this is just one case Macgyver and it looks like the customer was on personal terms with the casino anyway - how many other cases have just slipped by, most probably with devastating consequences to the player or the player's family?

with reference to 'gambling addicts' - this is a gambling forum and one would presume that most of the people reading and/or contributing to this forum are compulsive gamblers - im not saying all, but most probably the majority

...and well done for not claiming to be an addict - you must be very proud of yourself

CM

 

[The Dude]

...with reference to 'gambling addicts' - this is a gambling forum and one would presume that most of the people reading and/or contributing to this forum are compulsive gamblers - im not saying all, but most probably the majority

Perhaps the term is misleading. A compulsive gambler is someone who will bet on anyone and anything. It's gambling that is nearly out of control. I've been running this board since 1998 and have only come across a handful of people like this - most of them have gone to seek help here

You do not have permission to view link Log in or register now.

or here

You do not have permission to view link Log in or register now.

or here

You do not have permission to view link Log in or register now.

It would be safe to say that the majority of members/visitors/participants of this forum are gamblers. And there is a membership that does not gamble regularly if at all (operators, casino reps, media people).

 

[mattysgirl]

Well i think thats great if you can call 32red and ask to have a deposit limit and there is no shame in anyone doing that.

I have not made my first deposit at 32red yet, as i spoke with CS (and wow was sara nice that had to be one of the best live chats i have ever had) anyway she informed me that they were unable to accept cc deposits from US players at the moment. I am hoping that the USA players will be able to use cc's in the next week, if not guess i will use western union. But i am just dying to try this casino!!!


mattysgirl

 

[Simmo!]

32Red CS just told me they don't do withdrawals over the week-ends. Is that pretty normal for most online casinos? Guess I haven't paid much attention to what day I withdrew before

Most yes. I have come across the odd exception (the Meister just got paid on a Sunday by iNetBet) but generally withdrawals are handled by the Mon-Fri Accounts crew. Obviously those casinos that do instant NETeller withdrawals are exempt as this is a 7 days a week feature.

 

[SuperGidget]

I signed up through the meisters link last night and made 4 seperate deposits as I busted on the first three pretty quick. On the fourth I won it all back and plus some, then lost it back down to the total of my four deposits. So broke even.

I took no signup bonus as I wanted to do a withdrawal to see how long it takes to reach Neteller. This is going to be how I judge any new casinos I sign up to from now on. If they hassle me to death and delay paying out cashins, I'm not wasting my time on them any longer. Better to find out quickly by making a cash in sooner than later IMO.

I'll let you know how Red32 does for me. It's only been 15 hours so far.

 

[zman]

If you get the withdraw through before gmt the day before you will get the cashout before gmt the next day