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How long does it take DrueckGlueck to complete KYC

Discussion in 'Online Casinos' started by davidsmith56, Sep 2, 2016.

    Sep 2, 2016
  1. davidsmith56

    davidsmith56 Senior Member

    retired civil servant
    Kent,United Kingdom
    Recently joined DrueckGlueck and made and lost first deposit and bonus.Slightly surprised to then receive an email asking for docs as this is the first casino I have played at who have made such a request when I had not even tried to make a withdrawal.Anyway sent the requested docs and didn't hear anything back.That was eleven days ago and having just made a second deposit,found my account blocked and live chat informing me that they are STILL waiting to verify my account.Surely if there was a problem with the docs,they would have contacted me but otherwise eleven days to completer verification? Pretty shoddy:(

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