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How long does it take DrueckGlueck to complete KYC

Discussion in 'Online Casinos' started by davidsmith56, Sep 2, 2016.

    Sep 2, 2016
  1. davidsmith56

    davidsmith56 Senior Member

    Occupation:
    retired civil servant
    Location:
    Kent,United Kingdom
    Recently joined DrueckGlueck and made and lost first deposit and bonus.Slightly surprised to then receive an email asking for docs as this is the first casino I have played at who have made such a request when I had not even tried to make a withdrawal.Anyway sent the requested docs and didn't hear anything back.That was eleven days ago and having just made a second deposit,found my account blocked and live chat informing me that they are STILL waiting to verify my account.Surely if there was a problem with the docs,they would have contacted me but otherwise eleven days to completer verification? Pretty shoddy:(
     

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