Hi Mozaik,
I can confirm the changes.
Regards,
Mark
What is the truth about the settings that players can have on their accounts in order to opt out of the changes?
I was more or less dragged over the coals earlier in the year by claiming that this too had been removed when the earlier change to 24 hours pending had been made. I even received a PM from Pat telling me that I was mistaken, and that he would set my account to 1 hour pending if it didn't already have such a setting (which I thought it had from years ago).
Now we have this:-
I asked for a manual flush today and was told that they stopped doing manual flushing last night - a business decision apparently. I came here and saw these posts about player's being able to set their account for a 1-hour automatic flush. So, I went to live chat and asked to get my account setting changed to a 1-hour automatic flush, and was told that they do not do this. I was told that they have no way to change such a setting for a player. So now I am somewhat confused. Has 32Red now resorted to lying to their customers, or have I overlooked something with this 1-hour automatic flush setting?
The bolded part at least is a blatant lie, they DO have a way to do it, Pat did it for me in the Summer. With this kind of reply from CS, is it any wonder I had to be "dragged over the coals" for claiming that the earlier change to 24 hour pending meant that even those seasoned players who had such settings on their account had lost them. This too came from another player posting a reply they had received from CS that no such setting exists, from which I deduced that a new version of the back end software had been implemented that didn't have such a setting.
Pat then put me straight, the setting still exists, and was being added for players who objected to the change to 24 hour pending, and didn't want to have to constantly contact CS for manual flushing. Now who's fault is it that CS got so overloaded with manual flush requests that they had to change things so that this was no longer available.
32Red now only have ONE thing that makes them "second to none" left, and that is the Dish of the Day, which currently doesn't work, just like their Christmas tournaments.
Having all their eggs in the one basket, offering the biggest bonuses in order to attract players, seems a bad move. If they are forced to stop giving away the bigger bonuses, then more or less everything they offer will be "second to someone".
We don't even have the "family" feel any longer, it's all about the bean counters and the money like everyone else in the industry.
Someone is sure to see this as a fantastic opportunity to unseat what was considered truly "second to none" for the past decade by introducing everything that 32Red has decided to get rid of. Players will vote with their wallets.
There is even an opportunity for someone to come up with a real challenge to the failing MPV tournament network that only works with the Microgaming download client. They need one that can be added to any offering, so that the field of participants is bigger, and thus the prize pools will be bigger. I have noticed that apart from the constant bugs, the prizes have been in freefall on the MPV network. The "Weekender" was once 25K, it's now a mere 10K pool. There are fewer big network tournaments, and we haven't had a "Grand Slam" for years.