Having problems with Trustly payouts at the moment

curremon

Senior Member
PABnononaccred
MM
Joined
Jan 26, 2013
Location
finland
They have serious problems with trustly payouts , at least Casinouniverse has. I think its all of their brands.

Sorry if you find my post unclear but here is how it goes :

Mine was "paid out" but it reflected instantly back to casino account and they seriously tried to implement 3x deposit wager before cashing out to that .. I mean i deposit -> wager -> win -> withdraw -> it goes back to account and shows as deposit -> try to withdraw again -> cancelled cause i havent wagered "deposit" 3 x :D

This happened 3 times and now withdrawals via trustly are not processed cause of this error .

If you play any of those casinos ask before deposit if the problem still exist.

@Rs.Kingbilly @N1 Casino
 

N1 Partners Group

Representative for N1Partners Casino Group
Joined
Apr 16, 2021
Location
Malta
Hello there, hope you’re doing well.
I'm representing N1 Partners Casino Group. So let me draw your attention to our casinos' list. Our brands are N1 Casino, SlotHunter, DasIst, Joo and LadyHammer Casino. Please feel free to pm me with your personal details in order to look into any issues concerning specific to Our casino group.

Thanks for understanding

Kind regards
 

curremon

Senior Member
PABnononaccred
MM
Joined
Jan 26, 2013
Location
finland
Hello there, hope you’re doing well.
I'm representing N1 Partners Casino Group. So let me draw your attention to our casinos' list. Our brands are N1 Casino, SlotHunter, DasIst, Joo and LadyHammer Casino. Please feel free to pm me with your personal details in order to look into any issues concerning specific to Our casino group.

Thanks for understanding

Kind regards

This affects @Rs.Kingbilly but he/she is not too active.. thats why i tagged you too... Since they are n1 group too and you can maybe lighteng up whats going on
 

curremon

Senior Member
PABnononaccred
MM
Joined
Jan 26, 2013
Location
finland
Please do not post like this - it creates a negative vibe.
thanks for followup! I wonder who are those magical people in your payment department who you cant reach or who are those "casino managers" who you cant reach... sorry but i have to say ... your group is so full of shit and hidden things that i dont know why i even play at n1 casinos...
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
thanks for followup! I wonder who are those magical people in your payment department who you cant reach or who are those "casino managers" who you cant reach... sorry but i have to say ... your group is so full of shit and hidden things that i dont know why i even play at n1 casinos...

This affects @Rs.Kingbilly but he/she is not too active.. thats why i tagged you too... Since they are n1 group too and you can maybe lighteng up whats going on
King Billy is separate from N1 Casino. If you have a real complaint here - then submit a PAB. If you are hoping to engage a casino rep with a suggestion, complaint, or whatever, then you ought to be dealing this in a different manner than telling people they are shit. Why should they respond to you? I wouldn't if I were them. And this will deter reps from getting involved in any public issue, so chill out.
 
Last edited:

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Admin note - this thread got off on the wrong start since the OP was complaining about "trustly payouts" and some members confused N1 Casino with King Billy. I will need to close this thread - split it up and reopen them so they are more or less on track.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
They have serious problems with trustly payouts , at least Casinouniverse has. I think its all of their brands.

Sorry if you find my post unclear but here is how it goes :

Mine was "paid out" but it reflected instantly back to casino account and they seriously tried to implement 3x deposit wager before cashing out to that .. I mean i deposit -> wager -> win -> withdraw -> it goes back to account and shows as deposit -> try to withdraw again -> cancelled cause i havent wagered "deposit" 3 x :D

This happened 3 times and now withdrawals via trustly are not processed cause of this error .

If you play any of those casinos ask before deposit if the problem still exist.

@Rs.Kingbilly @N1 Casino

Ok - back to this. Which casino was this? And what exactly happened? Are you saying that you made a withdrawal, it was processed, but for some reason it was returned to your account and you were required to play it 3x before withdrawing it again? Please explain. Thank you.
 

curremon

Senior Member
PABnononaccred
MM
Joined
Jan 26, 2013
Location
finland
Ok - back to this. Which casino was this? And what exactly happened? Are you saying that you made a withdrawal, it was processed, but for some reason it was returned to your account and you were required to play it 3x before withdrawing it again? Please explain. Thank you.

exactly that at casinouniverse... I made wagering again and then it was trustly problem, and then it was corona pandemic delays and then it was dont even remember what it was :D Anyway i think its fixed now...
 
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