Right, that's cool.
It's really another measure that casinos like this take for your own protection, you know, to stop terrorism and money laundering, stuff like that.
Casinos like Carbonpoker.com and Crystal Palace group know that by using aliases and lying about where they're located, making it impossible for anyone but skilled investigators to find out, that they are protecting their players from abuse and fraud.
That's because people who run web casinos like these know what real customer service is all about.
Very well said