- Joined
- May 13, 2014
- Location
- Wolverhampton
Thanks to the mods for helping me avoid my most aggressive post to date.
I may be lots of things but a monkey is not one of them
I may be lots of things but a monkey is not one of them
Thanks to the mods for helping me avoid my most aggressive post to date.
I may be lots of things but a monkey is not one of them
just an update on this matter.
im currently in a private convo with yits but his away so cannot attend to my issues.
however. one of my withdraw was approved on the 17th and today is now the 22th. it's now the 5th working business day. it clearly states on the payment section it takes within 1-3 working days, when i ask for updates on live chat some host would say it takes 3-5 days. the host today says now 5-7 days. she also mention something about their bank can't convert australian currency or something. im sure im not the first australian customer to make a withdraw and im sure if it happen it would of happen before and would of been fixed already. why does it have to happen coincidentally when i make a withdraw. like who's the liar now you clown.
to all those that says stop whinging and bitching. well i say i have the bloody right to, i work hard for my money i play on their casino and when i win i expect to get the service that they promote themselves with. whats the point of even paying for deposit fees and withdraw fees when they cannot perform to their expectations.
i also have another isssue with guts regarding not paying me after i won a bet on live baccarat, but i cannot be bothered typing it out and wait till yits replies.
all in all guts is shit box, not a very good gaming experience at all
You sir, are a sack of sh*t. :nod::nod:
anyways i know your sick of me whinging and all, dont even know the point of even having this forum if one cannot voice their opinion.
That is not the problem, of course your welcome to voice your opinion.
However it is the way you are doing it which is totally wrong
You sir, are a sack of sh*t.
Not cool! You're not making things any better by behaving as badly as the person you are trying to criticise. Comments like that only create hostility and ruin the forum vibe with unnecessary combativeness. Chill a bit and such outbursts will become obvious for the negativity they are. Please aspire to a bit more zen. View attachment 69659
sack of sh*t?
oh gzzz so he can abuse me when i just got told off for calling people a monkey.. a monkey is more pleasant than being a piece of sh#T.
anyways i know your sick of me whinging and all, dont even know the point of even having this forum if one cannot voice their opinion.
yes i did not talk to the rep before i made this thread. my bad. im new. but did i msg him and his not being very responsive to my msgs.
im going to leave with this last few pointers.
1) just got an email from guts security
Thank you for the documents sent.
However, in order to complete your account verification we would kindly ask you to upload the following documents to your Guts.com account under “My account” - “KYC”:
- Proof of payment – A screenshot/printscreen of your Neteller profile, with name and Neteller ID visible. PLEASE MAKE A CLEARER SCREENSHOT.
Thank you for your understanding and cooperation.
Kind regards,
Guts Security Team
like how clear can it be? i just print screen and paste. it's not like im on a old computer.
2) about the reverse withdraw.
###
Well ok. Another issue I got
Was it u that put a note for my 3 withdraws 10:26:14 am
So I cannot reverse withdraw it
Krista 10:30:42 am
There is a note in your account yes
### 10:31:24 am
Then how come two of your staff members let me Reverse withdraw when there is a note saying not to
Natalie and fedrick
Krista 10:32:38 am
It seems that Roosa who added that note didnt put it first and thats why it was the last note, which Nathalie and Fredrik didnt notice. Im truly sorry about this ###.
Krista 10:33:01 am
Now I settled it first, so in the future youre not able to reverse your withdrawals anymore
#edited:
trust me i would of love to settle this in private, but after getting nowhere with any of those chat host. i felt like this was the only place left for me to sort this out. sorry for pissing you all off.. bye now
And that's the last we'll probably hear of the 'complainant'. Who said politeness doesn't get you anywhere!
Actually feel sorry for Guts here, effectively been bullied into relinquishing that money to a gambler who lost and threw their toys out of the pram.
And shouted a lot.
Probably yes, very likely until he has again something to complain about.
Pretty sure Guts will see that money again quickly. Judging by his posts he seems to be a heavy gambler with big control issues.
I'd think they would just ban him. Some people aren't worth the hassle, how do they know a month from now they won't end up back in the same boat - giving money back. I say cut your losses and tell the OP to have a nice day.
And that's the last we'll probably hear of the 'complainant'. Who said politeness doesn't get you anywhere!
Actually feel sorry for Guts here, effectively been bullied into relinquishing that money to a gambler who lost and threw their toys out of the pram.
And shouted a lot.
any idea who's the guts rep on here - PMed yits but don't think he's checked or replied!
Good day all,
I been playing on guts regularly and the reason why I play there is cause I heard of the fast withdraw process that it's known for.
My first withdraw of $900 took about a few hours if I remember correctly. This time I had a big win and I made a withdraw late Friday night. It is now a Sunday night and still nothing. I have also asked them in live chat many times asking them to please process my withdraws. I would get replies of "our account departments will do it asap", one even said "they are busy and will do it on Monday". It seems like they are purposely stalling the process for whatever reasons.
Is this normal or do I have the right to be angry??
72 hours to check I.d card then another 72 hours to check skrill screen shot !