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Guts is having deposit issues :(

Discussion in 'Online Casinos' started by MissRuthless, Jul 25, 2015.

    Jul 25, 2015
  1. MissRuthless

    MissRuthless Experienced Member

    Occupation:
    Over Worked Under Paid
    Location:
    Australia
    I deposited $100 using mastercard, like usual, screen went to the sms security code field as usual, do the normal, add in the sms security code, and then screen went white and stayed that way, I clicked too the side of the white screen and it went back to the deposit fields, I checked my bank and can see that the $100 was withdrawn, but did not show up in my account balance :(

    Live chat said they are aware of deposit Technical issues they are having at the moment.

    Be nice if there was some kind of prior warning on the site, so we are aware, now it will take who knows how long to sort out being the weekend :(
     
  2. Jul 25, 2015
  3. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    At least you was not lied to, Normally casino push this to the side and state they had no other problems,

    Guts is normally quick of the mark when it comes to problems, I just took a look and there still accepting payments, Keep checking as may have gone in but slight delays at gut's end.

    It is abit worrying when money is in cyber space
     
  4. Jul 25, 2015
  5. MissRuthless

    MissRuthless Experienced Member

    Occupation:
    Over Worked Under Paid
    Location:
    Australia
    Yeah. has not gone in and their chat is offline

    Last time this happened it took around 5 days to be sorted and the money was put back to my CC
     
  6. Jul 25, 2015
  7. PNEFOREVER2

    PNEFOREVER2 Senior Member MM

    Occupation:
    Parcel Sorter.
    Location:
    Preston,lancs
    So many issues with this site of late, I had issues the last 2 deposits I made mid-gameplay.

    Think Redbet is going to be my DOA port of call until things are 100% sorted here.
     
  8. Jul 26, 2015
  9. MissRuthless

    MissRuthless Experienced Member

    Occupation:
    Over Worked Under Paid
    Location:
    Australia
    Well its the weekend, I am told they probably cannot do anything about it until Monday, probably be Tuesday my time by then.

    Pathetic.
     
  10. Jul 27, 2015
  11. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Did it eventually go in?

    Just got a sms of guts about mega fortune been won and have free spins on JABS, looked and 50, I member Jon mentioned this the other week, any body else got spins
     
  12. Jul 27, 2015
  13. peterhanneman

    peterhanneman Newbie

    Occupation:
    Web development & aff marketing
    Location:
    London, UK
    I totally agree with this. As long as they've said there are issues then it's not too bad. At least you know that it's going to be working soon and they know about it. Just be patient and I'm sure your money will go through.
     
    1 person likes this.

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