Guts CHARGE you to deposit and withdraw with them ?

[Nottsogreen]

SO, reading (frequently !) on here how wonderful Guts are though i would give them a try.

Opened account and went to deposit. Strange i thought, they don't have a DEBIT card option, only Credit ?

I queried with Chat, (lovely helpful person!) who tells me that they treat debit as credit and charge 2.5% on deposits.

Surely that instantly makes the RTP lower no ?

In addition to that, they also charge £2.50 per withdrawal !

SO depositing £100 (say) and playing for an hour and breaking even, actually means that you will get £95 back.

Surely that is (in this case) a 5% reduction in RTP before you have spun a reel ???


Im now trying hard to think of ANY operator that charges for Deposits !!

 

[andym]

i use neteller and never have to pay a charge for a deposits at guts.

But its correct that they charge you for withdrawing.

My opinion on that:
That was ok for me last year since Guts process their withdraws under 2 hours which was very fast at that time.

But this year the charge is "outdated" since betsafe+casinoeuro process my withdraws now INSTANT without any charge.
Also redbet process my withdraws usually under 2 hours without any charge.

 

[mimi26]

I dont mind the charge, I like the casino and the selection of games so it really does not bother me

 

[rshkrn]

yeah some casinos do for those deposits......just like skrill and neteller

 

[Nottsogreen]

But in a competetive marketplace

I appreciate that the fast payouts are a very positive thing.

But surely this should simply be a USP, not a chargeable item ! ;-)

These games (range of games etc) are available at many places, why would we choose GUTS over Bet-at ?

I just find it stunning in such a fast paced industry that a relative newcomer, highly praised for other areas of operations has such an archaic charge in place !

/goes off to sign up at Bet-AT

 

[Matti]

SO, reading (frequently !) on here how wonderful Guts are though i would give them a try.

Opened account and went to deposit. Strange i thought, they don't have a DEBIT card option, only Credit ?

I queried with Chat, (lovely helpful person!) who tells me that they treat debit as credit and charge 2.5% on deposits.

Surely that instantly makes the RTP lower no ?

In addition to that, they also charge £2.50 per withdrawal !

SO depositing £100 (say) and playing for an hour and breaking even, actually means that you will get £95 back.

Surely that is (in this case) a 5% reduction in RTP before you have spun a reel ???


Im now trying hard to think of ANY operator that charges for Deposits !!

I know that Vera&John and MrGreen also charges 2,5% for deposit with Visa/MasterCard.

Looking forward hearing someone give an accurate answer to the RTP question.

 

[KasinoKing]

It doesn't effect the RTP on the games, obviously.

But I can see where the OP is coming from: A deposit costing him £100 effectively only gives him £95 to play with.
This is equivalent to playing the £100 through once on a 95% RTP slot and achieving exactly that return.

It does seem harsh, but it depends on the full T&Cs of the casino. If you only have to wager your deposit x1 (or less) then I can see why they want to cover their transaction costs. But for players taking a bonus (with associated WR) or wagering their money through multiple times, it doesn't seem right to me.

Something else to discuss at LAC next weekend!

KK

 

[aceking123]

deposits should never have any charges put to them even cards , yes im all for the 2,50 on withdrawals but i just wouldnt deposit at any casinos that is going to charge me , i would just close the account & move on.

 

[Nottsogreen]

LAC next week

Yup.. let's do that kk. . I'll be there

 

[Finn]

SO, reading (frequently !) on here how wonderful Guts are though i would give them a try.

Opened account and went to deposit. Strange i thought, they don't have a DEBIT card option, only Credit ?

That credit card section includes debit cards. All casinos that accept credit cards accept debit cards and the fees for them are the same.

Im now trying hard to think of ANY operator that charges for Deposits !!

Vast majority of casinos charge for credit/debit card deposits, usually that 2.5%.

 

[Nottsogreen]

Don't agree..

I me

32 red
inter casino
bet 365

To name but a few don't charge for visa debit deposits...

 

[Finn]

Don't agree..

It isn't really a question of opinion, fact is that clear majority of casinos charge for credit/debit card deposits, somewhere between 75-90% of casinos.

 

[Finn]

Anyways Guts is exceptionally generous with free spins, that do not require any wagering, without withdrawal fees this could be easily exploited.

 

[Matti]

It isn't really a question of opinion, fact is that clear majority of casinos charge for credit/debit card deposits, somewhere between 75-90% of casinos.

Hmm. I don't agree with you that the number is that high. Maybe this is worth a thread of it's own

 

[spintee]

certainly not 75 - 90% of casinos charge as some person pointed out, But there is some that do.

I personally do not mind this & Im a a small roller, Like the OP pointed out

I queried with Chat, (lovely helpful person!) who tells me that they treat debit as credit and charge 2.5% on deposits

Well do you not think a few quid is well worth the effort for great service and super quick withdraws, I mean its hard to get good cs now days and great bonuses, Free spins with no wager, You can probably count on one hand how many casinos give free withdraw/deposit along with good CS & fast cashouts, Some of the sites I play are bloody nightmare, 3-4 days pending, CS that have not a brain cell between them, I play as I have more luck at these palaces,

So all in all its not going to break the break the bank, and alow it does not effect the RTP if we knew we was always only going to get our cash back at the best of times than why would we not just be playing free play?

 

[Casino2014man]

It isn't really a question of opinion, fact is that clear majority of casinos charge for credit/debit card deposits, somewhere between 75-90% of casinos.

This could not be more wrong.

I would say 95% have NO charge for debit card deposits so I have no idea what kind of casinos you use..

 

[KasinoKing]

Yup.. let's do that kk. . I'll be there

If you see me - come and have a chat!
And maybe a

I should be easy to spot - I'll almost certainly be wearing my black KK polo shirt...

 

[doekoen]

Playtech donot charge

It isn't really a question of opinion, fact is that clear majority of casinos charge for credit/debit card deposits, somewhere between 75-90% of casinos.

Playtech donot charge credit card and withdrawal,but payment after 4 days to be processed.

 

[Jono777]

Paying a small, almost insignificant fee for a deposit or withdrawal doesn't bother me as a small but very regular depositor at Guts.

They offer so many pluses to more than make up for this and are very generous if you have an ongoing bad run and as mentioned with regular wager free, FREE spins.

What bothers me is regular poor game time for my deposits at bad casinos when the end result is always a lose getting nowhere near the wagering and the casino managers are not interested, the total opposite of Guts (not gonna name the guilty party on this one but it starts with 'S' ends in 'N' and has 3.14 in the middle )

Guts is great, simple as and the fee will never bother me, honestly I don't even think about it now, just make sure I leave odd 50p in gaming bank account or use a ukash when depositing and allow an extra couple of quid when withdrawing, lets face it is only 6-7 spins at minimum bets its costing us

All the best!!!!

 

[SpinUk]

What other Casino offers weekly free spins with no wagering on them. Without these charges, which protect the casino from abusers of these freespins, we would all not be able to benefit from this weekly offer.

On a side note I had problems depositing on Thursday night due to some GUTS technical problems, in readiness for the 60 free spins offer over the weekend. Emailed Ben late last night, who came back within minutes, but also chucked in a further 30 free spins for the convenience. Who else offers that sort of service?

I've said it before, they offer the best service around and (especially considering their size against the behemoths like 32red) deserve all the praise and success they get.

 

[Jono777]

Playtech donot charge credit card and withdrawal,but payment after 4 days to be processed.

You may as well just paypal me all your money if your playing Playtech garbage lmao

 

[vinylweatherman]

The fees on DEBIT card transactions are so small that charging a fee based on a percentage of the amount deposited is nothing short of profiteering. It's different for credit cards as the banks DO charge a percentage based fee. Many holiday companies will add a 2% surcharge for credit cards, not for debit cards, which they prefer.

The answer here is of course Neteller (or Skrill), yet other casinos seem to actively deter players from using Neteller by either banning Neteller users from any of the promotions, adding much higher WR, or imposing a max cashout that only applies on winnings derived from a Neteller deposit.

32Red justified their removal of weekend processing by saying that it wouldn't affect the 90% of their players that used cards, and that they didn't want players moving from cards to Neteller because of weekend processing thee being a real benefit.

Guts on the other hand, are trying to deter players from using cards to deposit by charging a fee, but making deposits via Neteller and Skrill fee free. Whilst there is a fee for withdrawals, by encouraging players to use Neteller and Skrill for deposits, they are making it more likely that they will be processing payments back to these wallets, rather than back to cards.

This would deter me from using cards at Guts in the same way that imposing bonus bans and max cashouts on Neteller deposits would discourage me from using Neteller (and probably from playing altogether at such a venue).

 

[spintee]

Here is a bit I just googled, Abit old

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The fees on DEBIT card transactions are so small that charging a fee based on a percentage of the amount deposited is nothing short of profiteering. It's different for credit cards as the banks DO charge a percentage based fee. Many holiday companies will add a 2% surcharge for credit cards, not for debit cards, which they prefer.

The answer here is of course Neteller (or Skrill), yet other casinos seem to actively deter players from using Neteller by either banning Neteller users from any of the promotions, adding much higher WR, or imposing a max cashout that only applies on winnings derived from a Neteller deposit.

32Red justified their removal of weekend processing by saying that it wouldn't affect the 90% of their players that used cards, and that they didn't want players moving from cards to Neteller because of weekend processing thee being a real benefit.

Guts on the other hand, are trying to deter players from using cards to deposit by charging a fee, but making deposits via Neteller and Skrill fee free. Whilst there is a fee for withdrawals, by encouraging players to use Neteller and Skrill for deposits, they are making it more likely that they will be processing payments back to these wallets, rather than back to cards.

This would deter me from using cards at Guts in the same way that imposing bonus bans and max cashouts on Neteller deposits would discourage me from using Neteller (and probably from playing altogether at such a venue).

 

[vinylweatherman]

Here is a bit I just googled, Abit old

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I do remember this, but also that the guilty parties (Ryanair etc) simply found a way to circumvent the rules and carry on ripping of the customer (new admin fees).

This quote illustrates my point though:-

While transaction processing costs vary by provider, consumer group Which? has previously said it believes retailers pay no more than 20p for debit card transactions, and no more than 2% of transactions with credit cards.

This is where there would be considerable profiteering when charging the fee on DEBIT cards as well as credit cards.

There is some newer legislation in the pipeline that will be aimed at the card providers themselves. They are set to be banned from charging retailers much more than the actual cost of processing. This is aimed at credit cards in particular, and should see an end to all card purchase fees (that is the intent anyway, and any company that starts using loopholes to carry on profiteering may be in trouble - this is an EU directive, not merely a local law). It'll take some while to get implemented, but it might not stop the "admin fee" or "booking fee" dodge, although these could become the next target.

Part of the earlier rules prevented card fees from being hidden, then sprung right at the end. All obligatory extras now have to be shown as part of the price advertised, which is why Ryanair always have one obscure payment method that is fee free - it means the fees are no longer "obligatory", so can still be hidden and sprung on customers right at the end. People who know the system do still get the better of Ryanair, and it seems Ryanair don't mind because many other customers end up getting shafted through NOT knowing the ways Ryanair turns that headline £1 flight into something that could end up more expensive than going by one of the more premium carriers. For starters, the flight is £1, the card fee is £5 (it's also 1 way, so to get back home it's £2 and 2x£5 card fees) - that's quite an increase even before we think about luggage and actually checking in for the flight at the airport.

 

[sigothx1]

Apologies for not reading the entire thread and my views may have already been stated, but for my 2 cents, coming from someone who works in the industry mainly as customer support but with links to the banking section, charging of debit cards is absurd, ever made a deposit via visa debit? most times it will ask you for a password, thats 60 seconds of your time your spending to deposit. i mention this as ive seen hundreds if not thousands of withdrawal transactions from my casino, and let say this, no bank cares who you send money to, i could send each and every person reading this post a million £ in less than 60 seconds if i was so inclined, the point being any casino charging fees for DEPOSITS is one i avoid, bare in mind i work for a uk casino, of which 99% of w/ds come from uk players, maybe its that fact that means our w/ds are free and fast, however with most casinos being based abroad their legislation may well be different.

With all that said i refuse to play at casinos that charge me to deposit, my thinking is if im going to gamble £100 with you, im gambling £100, not whatever you leave me with once ive decided ill deposit. w/d fees im more lenient on, i understand more than most that time is a big factor in w/ds, from checking playing logs to make sure a win is legit to actually setting up a bank transfer, especially overseas, so ill pay a minimum fee for that, but if you intend to charge me to make a deposit dont expect my business.

my last point on the topic would be this, there are plenty of casinos that offer no fees on deposits and w/ds, such as betat, bet365, 32 red ect, accredited casinos who offer excellent customer serivice, so my last point is why on earth would i pay fees at a casino, and please bare in mind i think guts are a very, very respected and good casino, fees when i have others that wont charge me?

 

[andym]

so my last point is why on earth would i pay fees at a casino, and please bare in mind i think guts are a very, very respected and good casino, fees when i have others that wont charge me?

Thats exactly a good question now.
Last year Guts were outstanding in terms of payoutspeed. So the charge was ok for me.
This year things change - betsafe+casinoeur pay instant, redbet/mrgreen proceed my withdraw usually also under 2 hours.

 

[ProbabilityZero]

Apologies for not reading the entire thread and my views may have already been stated, but for my 2 cents, coming from someone who works in the industry mainly as customer support but with links to the banking section, charging of debit cards is absurd, ever made a deposit via visa debit? most times it will ask you for a password, thats 60 seconds of your time your spending to deposit. i mention this as ive seen hundreds if not thousands of withdrawal transactions from my casino, and let say this, no bank cares who you send money to, i could send each and every person reading this post a million £ in less than 60 seconds if i was so inclined, the point being any casino charging fees for DEPOSITS is one i avoid, bare in mind i work for a uk casino, of which 99% of w/ds come from uk players, maybe its that fact that means our w/ds are free and fast, however with most casinos being based abroad their legislation may well be different.

With all that said i refuse to play at casinos that charge me to deposit, my thinking is if im going to gamble £100 with you, im gambling £100, not whatever you leave me with once ive decided ill deposit. w/d fees im more lenient on, i understand more than most that time is a big factor in w/ds, from checking playing logs to make sure a win is legit to actually setting up a bank transfer, especially overseas, so ill pay a minimum fee for that, but if you intend to charge me to make a deposit dont expect my business.

my last point on the topic would be this, there are plenty of casinos that offer no fees on deposits and w/ds, such as betat, bet365, 32 red ect, accredited casinos who offer excellent customer serivice, so my last point is why on earth would i pay fees at a casino, and please bare in mind i think guts are a very, very respected and good casino, fees when i have others that wont charge me?

Totally agree. As a primarily low roller these fees affect RTP too much for my liking. It's a shame as I would love to try out Guts. In fact if the day comes that all casinos charge for withdrawals or deposits I'll simply quit online gambling.

 

[vinylweatherman]

Apologies for not reading the entire thread and my views may have already been stated, but for my 2 cents, coming from someone who works in the industry mainly as customer support but with links to the banking section, charging of debit cards is absurd, ever made a deposit via visa debit? most times it will ask you for a password, thats 60 seconds of your time your spending to deposit. i mention this as ive seen hundreds if not thousands of withdrawal transactions from my casino, and let say this, no bank cares who you send money to, i could send each and every person reading this post a million £ in less than 60 seconds if i was so inclined, the point being any casino charging fees for DEPOSITS is one i avoid, bare in mind i work for a uk casino, of which 99% of w/ds come from uk players, maybe its that fact that means our w/ds are free and fast, however with most casinos being based abroad their legislation may well be different.

With all that said i refuse to play at casinos that charge me to deposit, my thinking is if im going to gamble £100 with you, im gambling £100, not whatever you leave me with once ive decided ill deposit. w/d fees im more lenient on, i understand more than most that time is a big factor in w/ds, from checking playing logs to make sure a win is legit to actually setting up a bank transfer, especially overseas, so ill pay a minimum fee for that, but if you intend to charge me to make a deposit dont expect my business.

my last point on the topic would be this, there are plenty of casinos that offer no fees on deposits and w/ds, such as betat, bet365, 32 red ect, accredited casinos who offer excellent customer serivice, so my last point is why on earth would i pay fees at a casino, and please bare in mind i think guts are a very, very respected and good casino, fees when i have others that wont charge me?

Shall I send you my bank details by PM then. I'll use my secondary gambling account so don't worry about my security

 

[sigothx1]

Shall I send you my bank details by PM then. I'll use my secondary gambling account so don't worry about my security

sure vinyl you will visit me in prison wont you? hearing how you spent that million would be my only comfort while i sit out my days at her majesty's pleasure

 

[spintee]

sure vinyl you will visit me in prison wont you? hearing how you spent that million would be my only comfort while i sit out my days at her majesty's pleasure

I do the time for you if I get my mill

 

[vinylweatherman]

sure vinyl you will visit me in prison wont you? hearing how you spent that million would be my only comfort while i sit out my days at her majesty's pleasure

I will have to send an envoy, they have CCTV in prisons!

If you send yourself a million at the same time, you can flee the country before anyone finds out. South Africa seems a good bet, it worked for the train robber Ronnie Biggs until he was tricked into making himself available for incarceration by the UK courts again, having had the best part of 40 years to enjoy his ill gotten gains.

 

[bjtaz44]

Here is a bit I just googled, Abit old

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Why is GUTS still getting away with fees, why? I use debit and pay $1.25 on $50, crazy, I have a debit machine in my business, fees no where near that. Thank God for videoslots, and slotsmillion to name a few... for their generousity of not charging. Wonder how much extra cash that adds up to, at the end of the year . No reason anymore in my opinion.

 

[spintee]

Why is GUTS still getting away with fees, why? I use debit and pay $1.25 on $50, crazy, I have a debit machine in my business, fees no where near that. Thank God for videoslots, and slotsmillion to name a few... for their generousity of not charging. Wonder how much extra cash that adds up to, at the end of the year . No reason anymore in my opinion.

Well your $1.25 is pretty cheap, I think we get charged £2.50 which is about $4 and thats even on a £20 withdraw, For small rollers thats a big chunk,

That link is a few years old but since than the new U.K rules have come into affect for casinos so I am sure that rule should apply to them and there extortionate charge should be breaking some sort of rule,

I am talking about any casino in general here that charge such fee, As you said it should not cost this much, Yes some credit cards do charge more but debit cards that are the most common only charge a fraction of what we get charged, Videoslots do actually charge after your first withdraw, the first one is free for the day / week than any more you are charged, Which is fair, as long as its not alot as your getting one free,

In fairness Guts do give you a good service and quick withdraw, But I have said it before, we should not be paying for this service, Quick withdraw / Great customer service should come free with any business, But thats exactly what it is a business and there for should come in the category of fair charge, Casino or not,

I personally do not mind paying a small fee if it means every think runs smooth but again why do we need to pay for this?

There is some sites out there that charge and you get no good CS or no quick withdraw but they are just money grabbers,

At the end of the day its a balancing game, some sites charge but you get a bloody good service, other sites charge and get a terrible service, Some sites are free and get terrible service and other sites are free and get great service,

Some sites you get freebies with a huge wager and others come wager free, to name a few wager free sites (Guts, VS)

Some sites charge a set fee where others charge a %

I have had a few emails in recent months saying they have scraped the charge, I am sure Marie casino was one of them

 

[cncas2123]

Its not just Guts that are charging for deposits, there are lots of sites out there and they are becoming less appealing as there are some good sites about who dont charge. I have made a few deposits at an accredited site this week, and im being charged 2.5% on each one, so its cost me around £30 to deposit, with bank exchange fees on top, so i will be visiting that site a lot less and depositing smaller amounts.

 

[bjtaz44]

Its not just Guts that are charging for deposits, there are lots of sites out there and they are becoming less appealing as there are some good sites about who dont charge. I have made a few deposits at an accredited site this week, and im being charged 2.5% on each one, so its cost me around £30 to deposit, with bank exchange fees on top, so i will be visiting that site a lot less and depositing smaller amounts.

It's the fee for deposits that drive me, withdrawls not so much, but still don't agree when that's their business.

 

[goatwack]

I don't see how anyone can defend these charges. Processing costs are negligible at best but seeing disproportionate fees passed onto the consumer is basically a stealth tax. Given half a chance companies will always try these methods (banks especially) yet are unavoidable and unfair.

Yet when it comes to casinos some people are prepared to tolerate being fleeced, Guts & co are reliant on the fact that the player is happy making a withdrawal and won't really care. But as mentioned, this is extortionate and terrible for lowrollers.

Makes you see how some casinos are flourishing whilst other, equally reputable establishments are not. My guess is that these fees go some way towards covering overheads and staffing levels quite nicely I'm sure.

Best part of all, none of these profits actually go into making Guts specifically any better for the experience. Three years on, games lag like hell and their reloads are rubbish as far as I can see. So what exactly are these charges going towards??

 

[Harry_BKK]

I don't see how anyone can defend these charges. Processing costs are negligible at best but seeing disproportionate fees passed onto the consumer is basically a stealth tax. Given half a chance companies will always try these methods (banks especially) yet are unavoidable and unfair.

Yet when it comes to casinos some people are prepared to tolerate being fleeced, Guts & co are reliant on the fact that the player is happy making a withdrawal and won't really care. But as mentioned, this is extortionate and terrible for lowrollers.

Makes you see how some casinos are flourishing whilst other, equally reputable establishments are not. My guess is that these fees go some way towards covering overheads and staffing levels quite nicely I'm sure.

Best part of all, none of these profits actually go into making Guts specifically any better for the experience. Three years on, games lag like hell and their reloads are rubbish as far as I can see. So what exactly are these charges going towards??

Increasing the profits for the shareholders

I only use Neteller or Ecopayz, hence so far no charges for deposits at any casino.

However, there is no way around some fees. Although i am not paying anything to a casino for the deposit i pay the e-wallets:

- account upload fee
+ NT = 1.9%,
+ EP = 2.95%

- currency exchange fees
+ NT account is in Euro (NT does not allow multiple currency accounts unless you are a super VIP, even then you need to create a completely separate account with a different email address and different cards for the upload.) hence:
> exchange fee for upload from THB to EUR = 2.9%
> exchange fee for deposit in AUD - EUR to AUD = 2.9%
> withdrawal in AUD - exchange fee from AUD to EUR = 2.9%

+ EP accounts are in EUR, USD and AUD
> exchange fee for upload from THB to EUR/USD/AUD = 2.25%

RESULT:

- Neteller - upload, deposit and withdraw 100AUD - Neteller takes appr. 10AUD
- Ecopayz - upload, deposit and withdraw 100AUD - EP takes appr. 5AUD

So even on a no win depo/withdrawal i lose anything between 5-10AUD, even more if it is from a casino that charges for withdrawals

Either way, we gamblers are the easiest folks to impose fees as they know we love our addiction and will go through all sorts of hoops to make sure we can have a gamble.

 

[cncas2123]

Agree 100% with Goatwack and Harry, we are getting fleeced to a degree by those who make the charges, but we are the people who should be voting with our pockets and going online at the multitude of good casinos who dont charge for deposits or withdraws. I know that I will be depositing more at the non charging sites than the charging sites in future, as £30+ a week isnt value for money as thats what it is costing to deposit and lose!!

 

[Jono777]

If I had all my £2.50 fees back for every time I've withdrawn since joining Guts, I'd have erm, well £2.50.

Seriously tho I must have paid this fee a good 50 times, that could keep me spinning happily for a month of maybe two.

 

[cncas2123]

If I had all my £2.50 fees back for every time I've withdrawn since joining Guts, I'd have erm, well £2.50.

Seriously tho I must have paid this fee a good 50 times, that could keep me spinning happily for a month of maybe two.

And it sums up how mad we are to be paying these fees, ala turkeys voting for Xmas!! For me, I will definitely stick to the accredited, non fee paying sites, because as JM points out, his deposit fees are around £100 when they are totted up, so in effect you pay £100 to lose 1000 quid, insane, but we all do it!!

 

[Jono777]

Agreed

To slightly contradict myself I am not too bothered about these fees, weigh them off against the fact that I consider myself to be in very safe hands, knowing there is no BS just around the corner and I will get my cash out in a timely manner.

But I also think the system could be worked in more depth, Examples could include, players who have deposited in the last 'x' get a reduced or even free W/D, every Nth withdrawal is free etc etc, plenty of ideas to work with to make it less of a negative and avoid threads such as this one!

 

[miksaxxx]

...

I dont think fees are high , becouse many player takes mondays and thursday free spins.. etc. .

And also business has transaction fees.

But knowing that my Money are Secure all the Time is Best.

 

[KasinoKing]

I just had my own personal experience of these charges...

On a whim (don't really know why I chose them) I made a £300 deposit at Rizk the day before yesterday - and got charged £7.50.
I won & cashed out a chunk of my balance yesterday - and got charged £2.50.

OK, so it's only a tenner = a few spins on a slot (or maybe just ONE spin when I'm in THAT mood!), but the more I think about it, the more angry I am. I can't think of any other casino group I play at who charge for deposits & withdrawals. Why do they do this?

Being an affiliate I do get to see some back-end figures of some casinos and I do know that the transaction fees can be scarily high for the operators - as high as 10% or even more of the total deposits. But most casinos just "absorb" this as an overhead. Why don't Guts/Rizk?

I think they should seriously consider allowing at least one deposit & withdrawal per month without fees, and only charge for subsequent ones. That would be fair enough. But all the time they charge for each deposit... well I won't be depositing there myself again in a hurry.

KK

 

[bjtaz44]

I just had my own personal experience of these charges...

On a whim (don't really know why I chose them) I made a £300 deposit at Rizk the day before yesterday - and got charged £7.50.
I won & cashed out a chunk of my balance yesterday - and got charged £2.50.

OK, so it's only a tenner = a few spins on a slot (or maybe just ONE spin when I'm in THAT mood!), but the more I think about it, the more angry I am. I can't think of any other casino group I play at who charge for deposits & withdrawals. Why do they do this?

Being an affiliate I do get to see some back-end figures of some casinos and I do know that the transaction fees can be scarily high for the operators - as high as 10% or even more of the total deposits. But most casinos just "absorb" this as an overhead. Why don't Guts/Rizk?

I think they should seriously consider allowing at least one deposit & withdrawal per month without fees, and only charge for subsequent ones. That would be fair enough. But all the time they charge for each deposit... well I won't be depositing there myself again in a hurry.

KK

I am stubborn on this, I haven't deposited again since my post and won't till they change it. The ones that don't charge get my daily deposits now.