Greetings from the RedRabbit!

[dionysus]

lol, I suppose winning a lot is relative. For me, at Christmas, it's the difference of a good Christmas or a not so good Christmas; example, it would take a good chunk out of my bills to say, pay for my moms train down for the holidays or pick up a few nice gifts, rather than buy 'a' gift. I'm not a big roller so a nice win would go a looooong way over here.
Fantastic timing too, as the bf just graduated this week, started his new job from his placement on Monday, and funds will be beginning to flow around here, after 2 years of doing without

 

[dionysus]

oh, as an aside, submitted my documents last night, just checked email, approved this morning..that's pretty damn efficient I've never had them approved that quickly ANYwhere

 

[chuchu59]

lol, I suppose winning a lot is relative. For me, at Christmas, it's the difference of a good Christmas or a not so good Christmas; example, it would take a good chunk out of my bills to say, pay for my moms train down for the holidays or pick up a few nice gifts, rather than buy 'a' gift. I'm not a big roller so a nice win would go a looooong way over here.
Fantastic timing too, as the bf just graduated this week, started his new job from his placement on Monday, and funds will be beginning to flow around here, after 2 years of doing without

Seems like a merry Christmas for you. Just make damn sure you dont give your winnings back at RR whatever the amount is.

 

[dionysus]

lol, well, assuming I receive them, which noone knows yet lol. I'm happy to post some of the winning screenies, but seems pointless until I know if I won

Otherwise? Impressed so far with the rabbit....headache free deposit, good games selection, fast docs approval

 

[chuchu59]

Wont be pointless to post the screenies. Live chat already confirmed that playing DK wont void your winnings and given this is an MG casino and that RR wants to get a strong footing in the industry I am pretty sure you will get your winnings in good time. Now where the hell are the screenies?

 

[dionysus]

lol 32RED confirmed thus, not the rabbit

 

[dunover]

Maybe because, like any casino, it will end up with your bankroll getting.........

At least then they are honest about it...

 

[vinylweatherman]

They aren't there to protect them from abuse though, they are there because each time that you spin a progressive, you contribute to the jackpot and they "owe" the money to the network.

If they give you a bonus and you lose, it cost them nothing. But if everyone spins the progressives, win or lose, they have to pay.

It's swings and roundabouts though. When a player wins the progressive, the casino gets all the credit and a PR opportunity, but the network pays. It's a two way relationship in the long term, so there is no overall net outflow.

Besides, the progressive contribution comes out of the RTP, it does not eat into the 5% edge the house has.


The whole thing should be kept as an internal relationship between the operator and the network, and shouldn't affect the player by them having to worry about different terms that make no sense to someone not privvy to the commercial arrangments made between network and operator.

Casinos even lure players in by promoting these large jackpots, and this INCLUDES using the large progressives as part of the lure when emailing players the various bonus offers. Since progressives cannot be played on a bonus, they should play no part in any overall marketing package promoting a bonus offer on a deposit.

If the internal commercial arrangments don't work, renegotiate them so that they do, and players can be left out of the argument.

 

[AC7X]

Just wanted to add some more feedback here: I've had three withdrawals from Red Rabbit and they were all processed extremely quickly and totally hassle-free. If they could just sort out their glitchy/laggy software issues then this would be a great MG casino!

 

[threescatters]

After reading here tonight I am gonna try this casino. Hopefully it all goes as smoothly for me as you guys!

 

[Redbet-Andy]

They aren't there to protect them from abuse though, they are there because each time that you spin a progressive, you contribute to the jackpot and they "owe" the money to the network.

If they give you a bonus and you lose, it cost them nothing. But if everyone spins the progressives, win or lose, they have to pay.

A bonus does cost the casino money - even if you lose. Often somewhere around 10 - 20% of any bonus a casino gives to you (depending on the provider and above an agreed threshold). So if you get a bonus of 100 euros and lose, the casino has to pay a percentage of that to the games provider.
You're right about progressives of course, the progressive percentage goes into the jackpot fund and is payable to the network so that they can cover the cost of the big win.
That's the reason many casinos are (misguidedly IMO) afraid of giving decent bonuses and freebies to players.

 

[homerbert]

still waiting my second wd 450$, more than 24 hours pass(

 

[threescatters]

I just had a quick scan at the T+C. I would like to echo what was said earlier in this thread. Jay you did say afterwards "no predatory terms" are present. But what about this?

"definition

RedRabbit Casino deems promotion abuse to include but not to be limited to any of the following:
A.Receiving a promotion bonus then cashing in without demonstrating a reasonable degree of play (e.g. wagering the minimum amount required to fulfill requirements)"

it then goes on to state underneath possible penaltys for this are complete confiscation of bonus+winnings

I am sorry but if you want people to wager more then raise your wagering requirements. A wagering requirement is just that, the requirement. If its met then it is satisfied.

This is a very bad term and unfair term imo. Rep could you pass a comment on it please?

 

[ChopleyIOM]

I just had a quick scan at the T+C. I would like to echo what was said earlier in this thread. Jay you did say afterwards "no predatory terms" are present. But what about this?

"definition

RedRabbit Casino deems promotion abuse to include but not to be limited to any of the following:
A.Receiving a promotion bonus then cashing in without demonstrating a reasonable degree of play (e.g. wagering the minimum amount required to fulfill requirements)"

it then goes on to state underneath possible penaltys for this are complete confiscation of bonus+winnings

I am sorry but if you want people to wager more then raise your wagering requirements. A wagering requirement is just that, the requirement. If its met then it is satisfied.

This is a very bad term and unfair term imo. Rep could you pass a comment on it please?

Already covered earlier in the thread dude (Albeit not answered as clearly as I'd like TBH.)

https://www.casinomeister.com/forums/threads/greetings-from-the-redrabbit.53856/

https://www.casinomeister.com/forums/threads/greetings-from-the-redrabbit.53856/

 

[threescatters]

Already covered earlier in the thread dude (Albeit not answered as clearly as I'd like TBH.)

https://www.casinomeister.com/forums/threads/greetings-from-the-redrabbit.53856/

https://www.casinomeister.com/forums/threads/greetings-from-the-redrabbit.53856/

Thanks Chopley, I did see that reply but I dont think it really answered the question.

 

[threescatters]

I tried this casino and lost my ass lol Try again tomorrow prob, once I have beaten you all in the poker tournament!

 

[dionysus]

did anyone get a password yet?

 

[dunover]

Crikey I never bust out of an MG casino so fast. Deposited 75 so had 162.50 to play with, played Megaspin BDBA 4 slot, 5P a line, had hundreds of spins and got ONE free spins the whole time! I know this is a higher variance slot, and it has dead patches with no freespins rounds, then you get a block of them, but I have never had one play as bad. Once I bust out, I tried another 50 on a lower stake this time not taking the bonus. Same again, and not one freespins round. Yes, it could be sheer bad luck that I just happened to hit the deadest patch I've seen in years on this slot at the same time I joined a new casino......but.......mmm

Then it blocked me from depositing the 3rd. time.

 

[ChopleyIOM]

Crikey I never bust out of an MG casino so fast. Deposited 75 so had 162.50 to play with, played Megaspin BDBA 4 slot, 5P a line, had hundreds of spins and got ONE free spins the whole time! I know this is a higher variance slot, and it has dead patches with no freespins rounds, then you get a block of them, but I have never had one play as bad. Once I bust out, I tried another 50 on a lower stake this time not taking the bonus. Same again, and not one freespins round. Yes, it could be sheer bad luck that I just happened to hit the deadest patch I've seen in years on this slot at the same time I joined a new casino......but.......mmm

Then it blocked me from depositing the 3rd. time.

With all due respect dude, you picked what is probably the single highest variance slot that MG have on their books, and you played four of them at once from a very small bankroll, with a high collective stake across the four instances of the slot.

BDBA is not a 'higher variance' slot. As I believe Nifty quite correctly described it, it's an insanely high variance slot!

Even the lowest variance slots can deliver some really quite surprising peaks and troughs, as I've found out on my quest to hit a full screen of bars on Starburst. I've been playing it in blocks of 10,000 spins at €1 per spin, and at the end of each block I record my profit/loss for that block of spins.

At one end of the scale I've been €372 in profit, at the other end of the scale I've been €1888 down, that's a total variation from low to high of €2260 in just €10000 of wagering at €1 per spin on what is an incredibly LOW variance slot.

I don't mean this to sound rude, but your sample size on your session at RedRabbit is tiny to point of absolute insignificance, it really is. It would be on a very low variance slot, let alone a monster such as BDBA.

I may take on BDBA once I've finished with Starburst, I suspect the highs and lows it's capable of would be truly scary

 

[dionysus]

Would just like to post, that both Jay and the redrabbit team emailed/pmed me and all is well. I'd like to thank them for their quick response and professional reply, while alleviating my concerns.
Will do a WD and get back to ya. Thanks again Jay and RR

 

[Balthazar]

A bonus does cost the casino money - even if you lose. Often somewhere around 10 - 20% of any bonus a casino gives to you (depending on the provider and above an agreed threshold).

Is it only for bonuses or you have to pay, at any time, a % of the money played to the software provider? If it's only for bonuses I don't really get it.

 

[homerbert]

Got email , that they have problems with ecocard, and i can choose skrill instead. But i cant choose skrill, so wait until ecocard resolved, they promise tommorow. Will let you know

 

[Jay_RedRabbitCasino]

Hi guys & girls,

In regard to how RedRabbit defines bonus abuse, as stressed by AC7X, ChopleyIMO, threescatters and others(thanks for the feedback guys), we will dedicate our next update making the T&C even clearer by modifying the confusing part. I will keep you up to date on the changes.

As for the full screen, our tech department is sorting it out. As soon as it's done, We'll let you know.

When it comes to lag, it usually depends on internet connection, however other factors are sometimes included. We are communicating with Microgaming on daily basis in order to create flawless environment and your posts are a welcome contribution.

We test games on all browsers and we didn't have issue with any specific browser. Games are built in a way that they can work on any browser. What we can recommend to a player who has problem with specific browser is to try to clear cookies and cache. That of course does not help everytime because problems can be related to the Operating System (different Windows versions).
We urge you to contact our Live support team and explain the problem to them. Based on their knowledge and experience they will try to solve your issue asap.

Dionysus(Gratz on the wins by the way!) mentioned Error Codes 1 & 2, Friday 30th. We experienced the error issue with some account for about hour and a half. Microgaming intervened and resolved the issue.

Homerbert glad that your case has been solved.

Ragarding your question, we do process withdrawals on weekends. But the fact is that weekend are busy and less people are in the Payments office. So can take couple hours more than usual. And of course for credit card withdrawals, funds are not released before Monday (even if they are processed from our side) because that part is up to the banks.

Thank you all for posting, and I hope the feedback keeps on coming. It is very appreciated.

Jay

 

[threescatters]

Hi guys & girls,

In regard to how RedRabbit defines bonus abuse, as stressed by AC7X, ChopleyIMO, threescatters and others(thanks for the feedback guys), we will dedicate our next update making the T&C even clearer by modifying the confusing part. I will keep you up to date on the changes.

Thanks for that Jay and please do not forget to do this (keep us updated), it is a very subjective term and unfair on the players.

I have made multiple deposits now lol, not managed to win anything but I have to say live chat were very helpful and everything went smoothly. Glad I found this thread and gave them a try.

One small thing, I couldnt get the game EAGLES WINGS to load (internet explorer browser)

 

[dionysus]

oh sweet. so might see my WD today docs already approved

there were still a couple games that just would not open, eagles wings for one

 

[dionysus]

sent a WD request maybe 4 hours ago, any chance funds could get flushed out?

 

[vinylweatherman]

no offense, but I've zero clue what this has to do with redrabbit

It's more to do with why we have some odd bonus terms that have nothing to do with preventing "bonus abuse". In particular, not being allowed to play slots that happen to be progressive.

 

[dionysus]

Just coming up on the 24 hour mark since a WD was requested. Will keep all informed

 

[Simmo!]

no offense, but I've zero clue what this has to do with redrabbit

It's more to do with why we have some odd bonus terms that have nothing to do with preventing "bonus abuse". In particular, not being allowed to play slots that happen to be progressive.

New thread created: EU Trade Rules Discussion

back on topic...

 

[dionysus]

funds received..ty wabbits approx. 24 hours

 

[homerbert]

Hi guys & girls,

In regard to how RedRabbit defines bonus abuse, as stressed by AC7X, ChopleyIMO, threescatters and others(thanks for the feedback guys), we will dedicate our next update making the T&C even clearer by modifying the confusing part. I will keep you up to date on the changes.

As for the full screen, our tech department is sorting it out. As soon as it's done, We'll let you know.

When it comes to lag, it usually depends on internet connection, however other factors are sometimes included. We are communicating with Microgaming on daily basis in order to create flawless environment and your posts are a welcome contribution.

We test games on all browsers and we didn't have issue with any specific browser. Games are built in a way that they can work on any browser. What we can recommend to a player who has problem with specific browser is to try to clear cookies and cache. That of course does not help everytime because problems can be related to the Operating System (different Windows versions).
We urge you to contact our Live support team and explain the problem to them. Based on their knowledge and experience they will try to solve your issue asap.

Dionysus(Gratz on the wins by the way!) mentioned Error Codes 1 & 2, Friday 30th. We experienced the error issue with some account for about hour and a half. Microgaming intervened and resolved the issue.

Homerbert glad that your case has been solved.

Ragarding your question, we do process withdrawals on weekends. But the fact is that weekend are busy and less people are in the Payments office. So can take couple hours more than usual. And of course for credit card withdrawals, funds are not released before Monday (even if they are processed from our side) because that part is up to the banks.

Thank you all for posting, and I hope the feedback keeps on coming. It is very appreciated.

Jay

my withdrawal on ecocard still not processed since saturday, docs verified. I know about a problem with eco on your side, but your support promise to send money today. Can i just know, when i get my money on ecocard?

 

[dionysus]

just as an aside, mine was Skrill, so I'm assuming it's a bit quicker

 

[homerbert]

just as an aside, mine was Skrill, so I'm assuming it's a bit quicker

they pay on eco fast too, its e-wallet too But now they had some problems with it as they let me know, but i am just wondering when to wait my $

 

[Jay_RedRabbitCasino]

Thank you threescatters and dionysus for the feedback on the games, we have our tech team on it, I will let you know when it's resolved.

Also if you have similar experience with any other game, please feel free to contact me through this thread or a PM.

Thanks

 

[Jay_RedRabbitCasino]

Hello people,

the games that had similar issue as Eagle's Wings have been sorted out.

Thanks again threescatters and dionysus for your feed back, it is very appreciated.

Cheers,
Jay

 

[threescatters]

Big kudos to you Jay and RedRabbit, I went back for another go tonight and see that you removed that term everyone was complaining about. AWESOME. And great to see constructive discussion on this forum being good for everyone.

 

[ilovejesus]

hi every 1 this casino is very good and good cs

 

[threescatters]

Casino has been down nearly all day?

 

[MAW3Y]

Casino has been down nearly all day?

I've been playing on it most of the day, have you tried clearing your cache/Internet history?

 

[threescatters]

I've been playing on it most of the day, have you tried clearing your cache/Internet history?

It appears to be my browser, it works in another one I just tried. Thanks dude.

 

[muziq]

great casino topnotch management and customer service

hi

i joined red rabbit i like the look of casino and i deposited max for the welcome bonus 200 and i got 220 bonus and they offered me a red rabbit chip too

the customer service was excellent while i was playing i got a game error and i reported it i coudnt play for 24 hours

i were well informed of the matter and the casino give me and exclusive bonus offer and free chips for the error (which i can use after i finished my deposit)

i didn't expect that was something like a 32 red standard i would say well treated

well i were up and down and finally i made it 3000 after wagering and withdrawn jus 5 mins ago

iam not saying it because i won you win some you lose some but most importantly what matters is how well you treated

now some cons i noticed

1) the games lagg a bit some times (may be my connection) and some game often give error code i coudnt play stralightkiss and rhyming wheel hearts and tarts

2)absence of some games mm i missed multi player roulette and santas wild ride

3) the bet limit in some games lil low in finer reels of life the max bet i can play was 1.5 which i found low may be because i have active bonus

was a great experience

thanks redrabbit

with love
muzikq

 

[ilovejesus]

hi

i joined red rabbit i like the look of casino and i deposited max for the welcome bonus 200 and i got 220 bonus and they offered me a red rabbit chip too

the customer service was excellent while i was playing i got a game error and i reported it i coudnt play for 24 hours

i were well informed of the matter and the casino give me and exclusive bonus offer and free chips for the error (which i can use after i finished my deposit)

i didn't expect that was something like a 32 red standard i would say well treated

well i were up and down and finally i made it 3000 after wagering and withdrawn jus 5 mins ago

iam not saying it because i won you win some you lose some but most importantly what matters is how well you treated

now some cons i noticed

1) the games lagg a bit some times (may be my connection) and some game often give error code i coudnt play stralightkiss and rhyming wheel hearts and tarts

2)absence of some games mm i missed multi player roulette and santas wild ride

3) the bet limit in some games lil low in finer reels of life the max bet i can play was 1.5 which i found low may be because i have active bonus

was a great experience

thanks redrabbit

with love
muzikq

yes its very good casino they paid me within 15 hours

 

[LeanneP]

Gambling or Gaming...That is the Question

I am interested in the gaming side of things because I am not the greatest gambler...my bets aren't usually large enough to really take anything fun out of a casino () ...and I love to watch the games. Maybe my mind is too simple! I love Microgaming casinos, mostly, because there has been a lot of adware (or whatever it's called) coming from other brands I downloaded. I used to play on numerous casinos and I've narrowed down to around three. I notice there's no rating for Nostalgia casino here, and I like that one a lot. Another that begs a review is a casino I went onto, because they boast a 4 hour payout, called bet-at.eu ...I notice there is no review or rating for them also. I hope someone reads my post and gets a chance to get onto them, and tell me if the 4-hour thing is true, because I almost never cash out...the casinos have done well by me!
...Nice to electronically meet y'all... Cheers, LeanneP

 

[vinylweatherman]

I am interested in the gaming side of things because I am not the greatest gambler...my bets aren't usually large enough to really take anything fun out of a casino () ...and I love to watch the games. Maybe my mind is too simple! I love Microgaming casinos, mostly, because there has been a lot of adware (or whatever it's called) coming from other brands I downloaded. I used to play on numerous casinos and I've narrowed down to around three. I notice there's no rating for Nostalgia casino here, and I like that one a lot. Another that begs a review is a casino I went onto, because they boast a 4 hour payout, called bet-at.eu ...I notice there is no review or rating for them also. I hope someone reads my post and gets a chance to get onto them, and tell me if the 4-hour thing is true, because I almost never cash out...the casinos have done well by me!
...Nice to electronically meet y'all... Cheers, LeanneP

Nostalgia is Casino Rewards. They have chosen not to seek accreditation here, and have some draconian policies covering players who win. They don't merely bonus ban players for "bonus abuse", they ban them simply for getting lucky, and they retrospectively lock comp points too. This attitude does not go down too well here.

They are fine if you are a VIP, and do not get ahead overall, but their attitude to winners ensures that the money walks, rather than getting played back in further deposits.

They seem to spam the hell out of players' mailboxes, often with offers that are not relevant (such as new player packages). Much of the spam is deceptive in nature too, such as "you have won a cheque for $xxxx" when all it is is the standard new player welcome bonus.

Payment takes 48 hours, not the best a Microgaming casino can achieve.

Bonus offers tend to be around 15% to 25%, and come twice per week.

Their bonus system is unique, and can be advantageous for the player that knows what they are doing

They are not credited to the casino, but to a holding purse called the "rewards account", from which players have to move it to one of the casinos. This does mean that they can retrospectively lock a bonus already granted, but this comes at a potential cost to the casino as it gives the player an unusual degree of control over whether or not to shackle a deposit to a WR.

Casino Rewards are also a great hoover, many players have several accounts with them and don't realise it. All ex MiniVegas players are now Casino Rewards players for example, along with ex Grand Mondial players. Helpfully, when they send out their regular newsletters, they list all the accounts you have with them tied to that email address. This goes some way towards helping players steer clear of duplicate accounts.

 

[ilovejesus]

hi

I am interested in the gaming side of things because I am not the greatest gambler...my bets aren't usually large enough to really take anything fun out of a casino () ...and I love to watch the games. Maybe my mind is too simple! I love Microgaming casinos, mostly, because there has been a lot of adware (or whatever it's called) coming from other brands I downloaded. I used to play on numerous casinos and I've narrowed down to around three. I notice there's no rating for Nostalgia casino here, and I like that one a lot. Another that begs a review is a casino I went onto, because they boast a 4 hour payout, called bet-at.eu ...I notice there is no review or rating for them also. I hope someone reads my post and gets a chance to get onto them, and tell me if the 4-hour thing is true, because I almost never cash out...the casinos have done well by me!
...Nice to electronically meet y'all... Cheers, LeanneP

only the Accredited Casinos get rating and review, bet-at.eu and Nostalgia are not accredited Casinos here

 

[muziq]

a late update

as i said earlier i won around 3k from my first deposit and my withdrwal was processed very next day
but there were a slight problem as my e wallet and casino has some tech issue and i confirmed it with my wallet ac
they offer if i want to get paid to any other account or wallet they can do it in in a few hours but i said no
and later i were paid to my account

all this time i were well communicated by email .live chat and also on phone
this casino has an awesome support and they really value their player a lot real lot

now after processing the withdrawal they offered me a good bonus offer and also a surprise gift for the delay and technical issue

Thanks a lot re rabbit very nice to know that new casino value there players and mean the things what they say

hope you will get accredited here soon

with love
Muziq

 

[dionysus]

my first WD was 1k and hassle free; supports AWESOME and jay's pretty cool.

 

[smcinoz]

3) the bet limit in some games lil low in finer reels of life the max bet i can play was 1.5 which i found low may be because i have active bonus

i thought this was $1.50 max on $0.01 coin everywhere

might be wrong

 

[dionysus]

i thought this was $1.50 max on $0.01 coin everywhere

might be wrong

at several MGs, you can ask for the max to be raised to accommodate high rolling

 

[Sovietsky]

Good Experince

Joined today and made a deposit of 50€. Talked with support and they where very helpful and added a bonus.

I played the dark knight slot alot and my wagering never seemed to decrease so I asked support how much I have left to wager.
The support checked my account and told me that I played the dark knight alot and the bonus did not wager on progressive slots.

I had no idea about that and they could be sneaky about it and just say how much I have to wager and not mention progressive slots and let me lose it all, but they didn't.

Made a withdraw on 400€ just waiting for the cash to hit my neteller.