Hi! sorry for my English, but i hope- you will understand me)
In casino Grand Fortune I have received no deposit bonus, have fulfilled all requirements and have won 105 euro. I have sent documents for withdrawal of money and I have made the deposit of 25 euro. At first documents weren't pleasant to them though in other casinos without problems claimed at once. I have sent additional documents, did it 3 times, but every time everything something doesn't suit them though I have sent the operating insurance, payment from bank, the copy of the passport. The notification comes to mail that documents on consideration, and in a support service once say that within 10 days they will pay, but nothing occurs, at times ask to send documents again. Therefore I have a suspicion that aren't going to pay my winning to me even at all. I don't want to leave a bad comment on the Internet and to create thus bad reputation of a casino which so was pleasant to me at first, but which arrives as the swindler and doesn't want to pay, violating rules. Very much I hope for your help and the safe solution of this problem. Best regards, Yury
In casino Grand Fortune I have received no deposit bonus, have fulfilled all requirements and have won 105 euro. I have sent documents for withdrawal of money and I have made the deposit of 25 euro. At first documents weren't pleasant to them though in other casinos without problems claimed at once. I have sent additional documents, did it 3 times, but every time everything something doesn't suit them though I have sent the operating insurance, payment from bank, the copy of the passport. The notification comes to mail that documents on consideration, and in a support service once say that within 10 days they will pay, but nothing occurs, at times ask to send documents again. Therefore I have a suspicion that aren't going to pay my winning to me even at all. I don't want to leave a bad comment on the Internet and to create thus bad reputation of a casino which so was pleasant to me at first, but which arrives as the swindler and doesn't want to pay, violating rules. Very much I hope for your help and the safe solution of this problem. Best regards, Yury