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Golden Cairo Good? or Bad?

Discussion in 'Online Casinos' started by livefree247, Oct 11, 2007.

    Oct 11, 2007
  1. livefree247

    livefree247 Meister Minion MM webmeister

    Occupation:
    Social Worker, Webmaster
    Location:
    Massachusetts
    Dose anyone have any info on the new micro casino Golden Cairo? someone told me the playshare group own's them. anyway they have no phone number , that makes me nervous. I wanted to take advantage of there 100% match deposit but when I went to live chat here's the chat it speaks for itself....


    Please wait for a site operator to respond.
    Welcome to Casino support live help, one moment please for world-class service
    Jeje: How can we provide you with world-class service?
    tccr01018533 : Hi how do I claim your 100% match?
    Jeje: u'll need to deposit first
    tccr01018533 : ok then?
    Jeje: Is there anything further I can assist you with?
    Chat session has been terminated by the site operator

    they hung up on me? how dare they!!! lol also when I tryed to get the promo page the link was no good so if anyone has any info on this casino I would very much appreciate it. Thanks!
     
    1 person likes this.
  2. Oct 11, 2007
  3. aka23

    aka23 Dormant account

    Occupation:
    Technical
    Location:
    Planet Earth
    Double post...
     
  4. Oct 11, 2007
  5. aka23

    aka23 Dormant account

    Occupation:
    Technical
    Location:
    Planet Earth
    It's a Playshare "white label," essentially a rebranded skin. A phone number is on the home page. The only dispute I am aware relates to Thailand being an allowed country, which they were helpful in resolving.
     
    2 people like this.
  6. Oct 11, 2007
  7. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Wow livrfree, that chat session sure leaves alot to be desired, lol. Your decision but I sure wouldn't be in a hurry to deposit. :cool:
     
    1 person likes this.
  8. Oct 11, 2007
  9. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    Is this the fine service we can expect from white labels even when they're 'backed' by respectable casinos? More than likely.
     
    2 people like this.
  10. Oct 12, 2007
  11. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    And if the player has already taken a sign up bonus at another Playshare casino (white label or no), is she still eligible for a SUB at the white label?
     
    2 people like this.
  12. Oct 18, 2007
  13. Mario

    Mario Dormant account

    Occupation:
    CSC Supervisor
    Location:
    South Africa
    Hi there Livrfree247,

    Hope you are well.

    First off I would like to thank you for this post as this matter is surely not something to take lightly and in all honesty I'm extremely disappointed with the response the agent gave you.

    There was no effort in building a relationship or even friendly reassurance that you are valuable to us.

    Please note that this matter is being taken further and that issues like this is not something that we will tolerate.

    We do agree that you the player are our most valuable assets and to provide an insufficient service like this is shameful.

    Again thank you for posting this and making me aware of it.

    I promise you that this will not happen again and that we will go out of our way to ensure that you as the player are always taken care off as you should be.

    To answer your concerns about contact number we can confirm that it is always available on all our sites and on Golden Cairo it is on the following link:

    You must register/login in order to see the link.

    Do not hesitate to contact me and I will gladly assist you with this matter.

    Please feel free to send me a PM or send me a direct email to the email address below.

    Best regards
    Mario
    PlayShare Group Representative
     
    2 people like this.
  14. Oct 18, 2007
  15. Mario

    Mario Dormant account

    Occupation:
    CSC Supervisor
    Location:
    South Africa
    Hi there Mousey,

    Hope you are well.

    To answer your question please notes the following:

    Player is able to get a Sign-on bonus at Grand Mondial, CasinoShare and one White Label casino in the Naden Group.

    However player is not able to get multiple sign-on bonuses in the Naden Group.

    As per Terms and Conditions:

    To be eligible to receive the opening offer (welcome bonus) a player must have NOT received a welcome bonus from any casino operated by Naden Inc.

    These lists are available on all White Label casinos terms and conditions.

    Best regards
    Mario
    PlayShare Group Representative
     

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