Glossy Bingo live chat

[nutnut]

Requested a withdrawal Thursday, and saturday still pending and went on live chat to ask why, and got this disgraceful message encouraging me to reverse it WTF

thank you for holding, i can see that the payment of £60.00 has been pending for 24 hours on your account - please note that the next payment approvals will be executed on Monday the 11th of April - as we cannot process payments over the weekend. I apologize for the delay you have experienced, if you like at this stage you can reverse payment to carry on playing and request a new withdrawal before Monday?

What sort of support is that, then i laughed and asked her why it was delayed she said they had a "backlog" of payments