Gemma VS Bet Spins

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I'm Sure Phil / Mikko are exactly the same people they were when they set out and have not been abducted by aliens etc.

I know it can be frustrating but I'm sure if they can help out in any way, shape or form then they will :)

I think some members (myself included) take it for granted that CasinoMeister = Fast Response and a 'yes no problem'

No disrespect to this wonderful site or any members but I think we all need to take on board that casino reps have very demanding roles and cannot sit on CM all day waiting to answer PM's

Just my humble 2c

Yes i know after two weeks thought i would have got a reply .Never mind i expected the aliens will let them go at some point lol I see the aliens let him read my thread today ha ha .But still no message .Well my made up to take my deposits else where in the further
 
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Betspins run of badluck carry's on and on and no reply from reps

Such bad luck on bet spins deposited over 200 pounds nothing back at all asked in support for some good will spins nothing told sorry .Last week the same thing awful luck deposited this month well over 1000. Not even 50 pounds back on here .Also the reps seems so slow these days to get back to me regarding any problems i have over 2 to 3 weeks :mad::mad::mad::mad::mad:
 
I think i saw some rant from you about SAME SITUATION at SAME CASINO in past. added: yeah it was you: Old URL WTF?

You lost 200 pounds. Lol, 99% casinos give you nothing back, srsly. Even best ones. Only if you PM rep here for some casinos - rep give something. But as PART OF GOODWILL.

I really think you trying to abuse your membership here(sorry, but it looks like this).

You post in public with complaint that REP's did not respond on your COMP request. It is not their job. They here to help and get feedback, not award bonuses.

I could understand scheme - PM rep, got no, okay no problem. But making public posts about that - it terrible. At least for me.

And sorry if you feel some offence from me.

P.S. using all CAPITAL letters in thread name it is never was good. I think it is even breach of CM rules.

P.P.S. I find solution for you. Don't play there if you not happy. Lol, how simple is that.
 
Not related to this moan above from OP but seems the most relevant thread.

Know these guys are really busy with hectic schedules but they were VERY active on CM and in constant contact with their members over upcoming events, promos, their BBF etc etc.

Not seen anything from them, Phil or Mikko for months now, hope all's ok, members were pre-awarding them 'Casino of the year' back in June!!!

I for one have always 'bigged' them up and most CM input was all positive so just made me wonder why the 'radio silence' all of a sudden?
 
I think i saw some rant from you about SAME SITUATION at SAME CASINO in past. added: yeah it was you: Old URL WTF?

You lost 200 pounds. Lol, 99% casinos give you nothing back, srsly. Even best ones. Only if you PM rep here for some casinos - rep give something. But as PART OF GOODWILL.

I really think you trying to abuse your membership here(sorry, but it looks like this).

You post in public with complaint that REP's did not respond on your COMP request. It is not their job. They here to help and get feedback, not award bonuses.

I could understand scheme - PM rep, got no, okay no problem. But making public posts about that - it terrible. At least for me.

And sorry if you feel some offence from me.

P.S. using all CAPITAL letters in thread name it is never was good. I think it is even breach of CM rules.

P.P.S. I find solution for you. Don't play there if you not happy. Lol, how simple is that.
Hombert some casinos do give goodwill bonuses for runs of bad luck. I have had several from Betat and never once had to ask for them. If a player deposits 1000 and doesn't get a good RTP the casino ought to throw in a few extra free spins. This way they get to keep their customers otherwise they might lose a valuable player for the sake of a few free spins. Not good business IMHO.
 
Hombert some casinos do give goodwill bonuses for runs of bad luck. I have had several from Betat and never once had to ask for them. If a player deposits 1000 and doesn't get a good RTP the casino ought to throw in a few extra free spins. This way they get to keep their customers otherwise they might lose a valuable player for the sake of a few free spins. Not good business IMHO.

Yeah, betat always give 10-20% as bonus next day after deposit. At least for my 100-200 deposits.

You did not get my post right. I mean that casino NOT OBLIGATED to give anything. From 1k your loss will be awesome if their net revenue will be 400. Add taxes, salaries. What left?
 
Yeah, betat always give 10-20% as bonus next day after deposit. At least for my 100-200 deposits.

You did not get my post right. I mean that casino NOT OBLIGATED to give anything. From 1k your loss will be awesome if their net revenue will be 400. Add taxes, salaries. What left?

I knew what you meant Hombert:p Casinos aren't obligated to give anything but some goodwill gestures do keep the players happy:)
 
I knew what you meant Hombert:p Casinos aren't obligated to give anything but some goodwill gestures do keep the players happy:)

sure, but if everyone will start complain : I PMED REP xxx AND HE DOES NOT GIVE ME ANYTHING - there will be trouble.

Such thread like this is just did not make things better. Betspin get some bad words about it just because they do not give freebie... Is this stupid? I think yes.
 
Personally i don't blame anyone for asking for a freebie if they have had a bad run
BUT i also believe that the casino's are in no way obligated to give away anything extra.
They often give free spins and/or bonuses anyway!

To come on here and whine about not getting extra is poor in my opinion!
It's not having a go at you personally Gemma but i see a bit of this on the forums and don't believe it is fair on the casino's.

If we have a good run and win a heap do they ask us for free money from us! NO
Of course, they don't have to cos we give it to them anyways! LOL

Just saying there are plenty of bonuses out there and free spins so if you having a bad run somewhere then maybe you should be trying a different place to play.
 
@OP: I have casinos where I'm 1000's of euros down this year and I never asked for compensation. I just move on if I have the impression that they don't appreciate me as a player.
It's also bad etiquette to publicly moan about bad results and refused comps especially if you do it repeatedly. It's blackmailing in disguise.

I think it's fine if you write the relevant rep a PM about your bad results - which also increases the likelihood to get something from them.

Also seems like you chase your losses at Betspin and are more and more frustrated about your bad results.

In any case - slow down.
 
Yeah, betat always give 10-20% as bonus next day after deposit. At least for my 100-200 deposits.

You did not get my post right. I mean that casino NOT OBLIGATED to give anything. From 1k your loss will be awesome if their net revenue will be 400. Add taxes, salaries. What left?

Isn't that the VIP program you're talking about?
 
Such bad luck on bet spins deposited over 200 pounds nothing back at all asked in support for some good will spins nothing told sorry .Last week the same thing awful luck deposited this month well over 1000. Not even 50 pounds back on here .Also the reps seems so slow these days to get back to me regarding any problems i have over 2 to 3 weeks :mad::mad::mad::mad::mad:

If I spent 30 quid on ten pints of lager in a pub then puked it up do you think I should go back the next evening and ask the landlord for a free beer or two??

I always have said, and will say again, that if it hurts that much to lose and you have no more funds to deposit and can't forget the pain of loss so you are begging for another go on the house, then you couldn't afford it in the first place and shouldn't be playing.
 
Gemma didn't say that she sent pm's to the rep's here asking for freebies. She said that they were slow in replying when she had problems, and that it could take weeks for them to get back to her.
That is a problem, and I agree with someone who said that they don't seem to be so active in here anymore.
Maybe they don't do as well as they thought they would from the beginning, or they simply thought that this forum was great as a start and then it doesn't matter anymore.
I don't know, but it's not so unusual. The important thing is if they are there when we need them.

I would never start a thread moaning about not getting enough for free. Maybe I should. Does it work? :D
 
Gemma didn't say that she sent pm's to the rep's here asking for freebies. She said that they were slow in replying when she had problems, and that it could take weeks for them to get back to her.
That is a problem, and I agree with someone who said that they don't seem to be so active in here anymore.
Maybe they don't do as well as they thought they would from the beginning, or they simply thought that this forum was great as a start and then it doesn't matter anymore.
I don't know, but it's not so unusual. The important thing is if they are there when we need them.

I would never start a thread moaning about not getting enough for free. Maybe I should. Does it work? :D

Glad you agree :D

This thought also came to mind but I decided at the time not to mention it, who knows?

On another note, I do think casinos which are run correctly will notice players who spend more time than considered acceptable asking for 'frees' and place a 'possible problem gambler' type marker on their accounts.

Moving forward if this is not the case, I think It should be, especially for UK players since they became shit hot on this responsible gaming lark!
 
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betat drops in some funds depending on your recent results. So when you lose quite a lot you can almost be certain to find something around 10% as a bonus-cashback in your account.

Yes, I know. But you definitely do not get 10-15% cashback each day/on every deposit. Sure, you do get the occasional email regarding "We've placed funds in your account". But not close to a 10-15% in total of all your deposits.

Just to add, I've probably made 100+ deposits at BetAt, multiple WDs, and just got enrolled in the VIP program (or some variant of it).
 
I have said it before, I do not ask for any think if I have lost, But I certainly do not blame any person that does, If you do not ask you do not get,

To be told NO than after some losing streak than that would be it for me and that casino, People are quick to jump on to a poster that express there views if its something against a casino, Should the OP made it public? Thats were we come in and put our views across,

I personally have nothing against any posts, Good or bad, I do not think its about losing its about loyalty, If the casino would of gave her a good bonus I am sure she would of made a post to say this and instead of negative it would of been all thumbs up, Its good to hear about any think big or small, We have to weigh up our choices now days and little things like this help us decide,

I also agree about the reps (alot of sites) do seem to click of the radar after established, I do not blame them as they have done there job and answered any questions we may have, & I am sure if needed them than there be there, I have noticed that a few people have said that they have waited a good while and still no reply, Thats not really good enough if you ask me but I do remember a thread the other week where the rep did respond and the poster of that thread told a little porky,
 
Yes, I know. But you definitely do not get 10-15% cashback each day/on every deposit. Sure, you do get the occasional email regarding "We've placed funds in your account". But not close to a 10-15% in total of all your deposits.

According to my stats I have a lifetime RTP of 97,93% there and atm I don't get the CB because I won big recently. I can't tell you how exactly their system works, but to me it seems when you had 5 or more losing deposits in a row they start dropping in some funds which is really nice. And congratz getting VIP.

I also agree about the reps (alot of sites) do seem to click of the radar after established, I do not blame them as they have done there job and answered any questions we may have, & I am sure if needed them than there be there, I have noticed that a few people have said that they have waited a good while and still no reply, Thats not really good enough if you ask me but I do remember a thread the other week where the rep did respond and the poster of that thread told a little porky

I think most of the reps do actually respond quickly also the non-active ones. I had quite some PM's going with reps that are not active like Coral or Omni. And it's also true that many reps are not as active as during the BBF. This is what's so great here - that not only players are around but also the casino reps, software-developers and affiliates. You can draw the whole picture. Betat for instance shed some light into the DDoS issue they had earlier this year which was very exciting to follow.
 
A little off topic, but talking of unresponsive reps - Unibet just do not respond. My account there is blocked, they told me I would receive an email to unblock it. Do I ever? No. Twice this has happened. The rep here could not even be bothered to answer my PM so will I play there ever again? No. Same with Intercasino. Their rep cannot be bothered either, so goodbye. I was not asking them for comps, but issues.

Sorry if I seem :mad: but it seems to be happening more and more - I am only sticking to a select few now.
 
sure, but if everyone will start complain : I PMED REP xxx AND HE DOES NOT GIVE ME ANYTHING - there will be trouble.

Such thread like this is just did not make things better. Betspin get some bad words about it just because they do not give freebie... Is this stupid? I think yes.

I agree with spintee , we are in the forum, and I respect the opinions of everyone, can be positive or negative judgments,
the important thing is to be expressed in polite terms, for you homerbert should censor negative opinions about the casino?
and this is stupid? I think yes , this would be really stupid.
 
I agree with spintee , we are in the forum, and I respect the opinions of everyone, can be positive or negative judgments,
the important thing is to be expressed in polite terms, for you homerbert should censor negative opinions about the casino?
and this is stupid? I think yes , this would be really stupid.

I've just told another user to not make another thread(with same complaint, with same rant. She in past topic in August promise to play somewhere else, and again this topic). She made absolutely same thread in August. Now it appears in September. We should wait same in October?

I am not telling people what to do or what not to do. Strange that you think so. In the end of your day i will blame you with your logic - why you telling me what to post or what not to post? :)

Really, not need to start holywar.
 
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