Player Beware Gamdom - The Tale of my Missing Balance

[armster]

Glad I haven't played here since I read this shit. What a ******* loser site.

Edited by moderator

 

[lockinlove]

I am seeing other complaints of this happening. Also, saw a post on reddit today where someone had the exact same thing happen. They were mid game and an employee took their money and refuse to help or answer questions and just blame hackers.

Might be worth making an official warning as employees are stealing players balances and not responding to complaints. @maxd

 

[lockinlove]

Hi, same thing happened to me 2 days ago… any update on this?

Sorry there is no update and its becoming a more common issue with this casino. There is nothing anyone can do. They refuse to answer any questions and ignore everyone and just take your money and leave.

The casino seems to be run by thieves

 

[maxd]

Might be worth making an official warning as employees are stealing players balances and not responding to complaints. @maxd

Unfortunately we’re not (yet) in a position to make an official statement because we don’t have enough direct evidence to back it up.

I know that might seem like us being overly cautious but the fact is that our official Warnings put us in the line of fire for legal action being taken against us. If we have direct, first-hand proof then we can fend off those threats, but without such evidence we are vulnerable and that’s always been a risk we’re not willing to take.

So I would welcome anyone with Gamdom issues to submit a PAB — How to submit a Player Arbitration (PAB) Ticket - Casinomeister Forum — as that will help us gather the first-hand evidence we can then use to support an official Warning.

- Max

 

[goon1303]

If this is true and it appears it is, worrying times for online degens.

 

[spindoctor99]

I think quite a few crypto casino's are a bit suss. Stake like Gamdon seem good when everything is fine but if you have any issues your fucked. Take a look at the recent data hack that stake was involved in, all the user details stolen - Stake blames their partner and just moves on. If that was a large corporation it would be all over the news. Gambling on crypto casino's is like the wild west.

 

[Casinos Hate Winners]

I think quite a few crypto casino's are a bit suss. Stake like Gamdon seem good when everything is fine but if you have any issues your fucked. Take a look at the recent data hack that stake was involved in, all the user details stolen - Stake blames their partner and just moves on. If that was a large corporation it would be all over the news. Gambling on crypto casino's is like the wild west.

I have high hopes for Duel, although overall I already have positive experience playing at crypto casinos, well, except for some not very large ones.

 

[teckiwi]

Duel casino owner has been playing huge heads-up poker matches and losing 15-20m euros, who knows if hes playing house money etc.

 

[Casinos Hate Winners]

Did he play these matches after the casino opened?

 

[incrediblestuff]

This is what i asked them

How are 2 people from 2 locations allowed in at the same time? Why wouldnt I be sent a security alert at an attempt at log in? Why no password reset email?

Only on page 2 yet, but i wanted to chime in here and say this is probably the flipside of the fact that you and anyone else can play on these sites without having to KYC, and vice versa: using a VPN, like a lot of crypto players seem to do, is a thing, and i assume simply due to that they have disabled or not implemented any of those flags/triggers that would normally protect you in such scenarios....

Hope i will read some good news on the coming pages

Edited to add:

Ok, up to speed, and indeed, a fine mess that is! And not trying to be a dick here, but this was of course always a real risk when venturing on unlicensed sites...

And yes, it also was a risk back in the day, when basically every Casino was in a gray zone of sorts. That said, i do feel pretty safe in my handful of Casinos since the whole licensing period: i basically only play at licensed ones these days. Of course any Legacy accredited Casino that i can still play at. i would. But as we all know even getting accredited, is no guarantee for the future!

Also, I will be the first to admit i totally understand why one would go the crypto/unlicensed route though: the whole nanny-ing BS and removal of QoL features such as autoplay, under the guise of responsible playing - is laughable, at best.

But even though i was very tempted, i decided against it because i was worried about just such a scenario, as you are now experiencing. Glad i did! I really hope your post and active pursuit on other media and fora have the desired effect! These people are scum...

Had a couple of side notes but this post is long enough

 

[lockinlove]

Only on page 2 yet, but i wanted to chime in here and say this is probably the flipside of the fact that you and anyone else can play on these sites without having to KYC, and vice versa: using a VPN, like a lot of crypto players seem to do, is a thing, and i assume simply due to that they have disabled or not implemented any of those flags/triggers that would normally protect you in such scenarios....

Hope i will read some good news on the coming pages

Edited to add:

Ok, up to speed, and indeed, a fine mess that is! And not trying to be a dick here, but this was of course always a real risk when venturing on unlicensed sites...

And yes, it also was a risk back in the day, when basically every Casino was in a gray zone of sorts. That said, i do feel pretty safe in my handful of Casinos since the whole licensing period: i basically only play at licensed ones these days. Of course any Legacy accredited Casino that i can still play at. i would. But as we all know even getting accredited, is no guarantee for the future!

Also, I will be the first to admit i totally understand why one would go the crypto/unlicensed route though: the whole nanny-ing BS and removal of QoL features such as autoplay, under the guise of responsible playing - is laughable, at best.

But even though i was very tempted, i decided against it because i was worried about just such a scenario, as you are now experiencing. Glad i did! I really hope your post and active pursuit on other media and fora have the desired effect! These people are scum...

Had a couple of side notes but this post is long enough

The problem is all the good reviews and ratings on Gamdom. I always do my research before depositing in a casino and they were highly rated pretty much everywhere. I spent an hour reading through threads and posts and everything seemed positive.

It just goes to show at anytime a casino can switch and when you play on these casinos, you open yourself up to fraud regardless of good ratings or not.

As I see more complaints, my guess is Gamdom sold their casino to scammers as these compaints started to arise at all the same time of employees logging and stealing their money. And they only do it to non 2FA accounts. So they likely pay the accounts that are protected but then log into the ones which arent and steal from them and then claim "oh youve been hacked". Yeah sure..everyone gets hacked.

Ill never deposit on a crypto website again. And nobody in their right mind should given all the complaints about Gamdom stealing players balances mid play and not responding to emails.

Gamdom was highly rated. Just like Stake and the rest. If it can happen on Gamdom it can happen anywhere crypto.

 

[Casinos Hate Winners]

The problem is all the good reviews and ratings on Gamdom. I always do my research before depositing in a casino and they were highly rated pretty much everywhere. I spent an hour reading through threads and posts and everything seemed positive.

It just goes to show at anytime a casino can switch and when you play on these casinos, you open yourself up to fraud regardless of good ratings or not.

As I see more complaints, my guess is Gamdom sold their casino to scammers as these compaints started to arise at all the same time of employees logging and stealing their money. And they only do it to non 2FA accounts. So they likely pay the accounts that are protected but then log into the ones which arent and steal from them and then claim "oh youve been hacked". Yeah sure..everyone gets hacked.

Ill never deposit on a crypto website again. And nobody in their right mind should given all the complaints about Gamdom stealing players balances mid play and not responding to emails.

Gamdom was highly rated. Just like Stake and the rest. If it can happen on Gamdom it can happen anywhere crypto.

Unfortunately, reviews like Trustpilot won’t help. Building a reliable shortlist is extremely hard.

Still, I often play on crypto sites to avoid SOW friction or to get better promos, and many projects stay solid for a long time.

I have enough experience to minimize the risk of non payment, but the default best choice is still casinos with a national, reputable licence.

 

[lockinlove]

Unfortunately, reviews like Trustpilot won’t help. Building a reliable shortlist is extremely hard.

Still, I often play on crypto sites to avoid SOW friction or to get better promos, and many projects stay solid for a long time.

I have enough experience to minimize the risk of non payment, but the default best choice is still casinos with a national, reputable licence.

Trust pilot is one I dont read its too bias. I go straight to gambling forums and forum reviews and spend time reading player comments

 

[satchnz]

I gave them til Monday. If I am not paid then I will pursue this by other means which includes paid advertising that is directly pushed (via tags) towards the gambling community on social media.

So how did this go? Care to share what you did in this space?

 

[lockinlove]

So how did this go? Care to share what you did in this space?

I did a paid advertising on facebook. Was seen by about 100k people.

 

[satchnz]

I did a paid advertising on facebook. Was seen by about 100k people.

Any links?

 

[lockinlove]

Any links?

No the ad expired. It was basically a 30 second video and writing above the ad how gamdom was a scam casino where they steal player balances, with some screenshots as proof.

You choose what groups you target so I targeted sports and games and stuff like that so the advertising went towards the right group of people. I was going to do it on twitter but it was way too expensive to reach that amount of people.

I figure Gamdom has lost out on hundreds of thousands of deposits from it all.

Well deserved to the asshole thieving scum bags.

Ill probably do it once per year.

 

[megadam]

I also didn't realize that a really really horrendous practice with Gamdom is that you have to wager your entire deposit amount at least once before you can make a withdrawal. So if you hit big early on, you still have to play on till the whole deposit amount from the win is wagered.

That alone is a scandalous practice and another reason other than the above to stay well away.

 

[toslotornot]

I also didn't realize that a really really horrendous practice with Gamdom is that you have to wager your entire deposit amount at least once before you can make a withdrawal. So if you hit big early on, you still have to play on till the whole deposit amount from the win is wagered.

That alone is a scandalous practice and another reason other than the above to stay well away.

many casinos have this, some even have it 2x or 3x

 

[megadam]

many casinos have this, some even have it 2x or 3x

None of the other crypto casinos I've played that have that, defo none of the UK casinos I've ever played it. Horrendous practice imo.

 

[toslotornot]

None of the other crypto casinos I've played that have that, defo none of the UK casinos I've ever played it. Horrendous practice imo.

here's winz.io withdrawal policy

If a player requests a withdrawal of previously deposited funds in FIAT currencies, such as EUR, USD, INR, RUB, ZAR, AUD, CAD, NZD, NOK, BRL, JPY, KZT, CHF without wagering them at least three(3) times, we reserve the right to charge a fee equivalent to the costs of transaction processing on such player, including deposits and withdrawals. These decisions are at sole discretion of Winz.io casino managementh, unless otherwise specified in the Terms & Conditions of a specific promotion. Exceptions may be made to players with a higher VIP level, if any, at the Casino’s sole discretion.

If a player requests a withdrawal of previously deposited funds in CRYPTO currencies, such as BTC, ETH, BCH, DOGE, LTC, XRP, ADA, BNB, TRX, USDT without wagering them at least one (1) time, we reserve the right to charge a fee equivalent to the costs of transaction processing on such player, including deposits and withdrawals. These decisions are at sole discretion of Winz.io casino management.

 

[mulven]

None of the other crypto casinos I've played that have that, defo none of the UK casinos I've ever played it. Horrendous practice imo.

That just sounds like standard anti money laundering procedures. From your reaction, I'm guessing those must be absent from many crypto sites?

 

[Sonict]

Playing through your deposit 1x before you can cashout on sites that aren't crypto is pretty much standard everywhere because of AML. Most sites you play at have a good history knowing you so it is certainly possible they waive that requirement.

I always play any deposit 1x even if I win early. While like most of us... We want to win! I also want TO HAVE FUN so playing the deposit 1x isn't an issue IMO.

 

[megadam]

Playing through your deposit 1x before you can cashout on sites that aren't crypto is pretty much standard everywhere because of AML. Most sites you play at have a good history knowing you so it is certainly possible they waive that requirement.

I always play any deposit 1x even if I win early. While like most of us... We want to win! I also want TO HAVE FUN so playing the deposit 1x isn't an issue IMO.

Maybe it's just me then but I've never had that requirement at all when I played at UK casinos. Had a few times of hitting big in the first 2 mins and running the heck away with the money with no problems.

 

[satchnz]

None of the other crypto casinos I've played that have that, defo none of the UK casinos I've ever played it. Horrendous practice imo.

Every single crypto casino I play at requires a 1x wager on all deposits. It’s standard for AML purposes as others have said.

I agree it is annoying when you hit a decent win early on, but you have to understand the terms before you play.

 

[lockinlove]

I have had 2 more players contact me and claim their accounts were both breached and stolen from by Gamdom employees.

One was for $800 and the other $4600.

Also saw another claim on reddit and trust pilot

There isnt anything I can do. I posted the warning here and on other forums to try and warn others.

You folks need to do searches before depositing on casinos. Its way too reckless you arent. You should be able to come across the warnings

You guys are either searching and not taking the warning serious or not even searching.

Your money is gone. Gamdom refuses to engage with players or ADR's or anyone. They take your money and that is it. You cannot get it back, they dont care about their reputation or anything. it does not matter to them.

They are thieves hidden overseas where they cant be touched.

 

[nisosbar]

I tried their originals, they claim they are all 100% RTP. LOL

This thread for me confirms my suspicions, and I won't be depositing again. Especially because lockinlove has been a Casinomeister member for almost as long as I have been, and has always been an upstanding member here, IMO. I trust his/her opinion of how things happened.