GAMBLING FEDERATION: rules adhered to but winnings stolen

caruso

Banned User - repetitive violations of 1.6 - troll
Joined
Jan 16, 2002
Location
England
I followed closely, and contributed my opinion to, this matter on the GPWA players' board. Since it's now been definitively closed there, and the thread locked for good measure (go figure), it needs wider exposure - so here is a summary of the facts:

The player deposited in quick succession at a handful of Gambling Federation casinos, playing agressively and busting out on many deposits, but hitting on two and ending up with about $7000 in winnings.

The player had his winnings - and, I believe, his deposits on those winning hits - stolen.

Two reasons were given - one after the other: First, the player had multiple accounts. This was subsequently disproved. Second, that he was guilty of a "scheme" which was contrary to the rules of the casino. Although details of the "scheme" were slow to come through, the player enlightened us (see above) and it was confirmed by the powers that be - high stakes wagering, with bonuses, going for a big hit or a bust.

Most importantly, there is nothing in any of the rules which states that any particular wagering style - small bets, big bets, whatever - is reason to confiscate winnings. The playing style was legitimate. However, it was also intimated that this "scheme" went further, and that the player was "working" in tandem with others, with a view to...err...winning. Again, as long as the account in question is a LEGITIMATE account, then there is no reason to not pay him. He can be barred afterwards, but payment needs to come first. Come to that, if ALL the accounts are also legitimate, THEY need to be settled first and barred second.

There was much talk about the "morality" of this behaviour, and we even got a Blast From The Past - the "abuse of the spirit of the promotion" found its way into the discussion.

Morality nothing: Gambling Federation are perfectly capable of writing their promotions in such a way as to avoid such apparent "schemes": make them slots only; put a cap on the maximum / minimum bet that can be placed, initially or otherwise; dress them up for maximum sucker play and cream the players - it wouldn't be difficult. Gambling Federation choose to not do this, as it would have an impact on their customer base - they want their BJ / VP / roulette players. Unfortunately, they don't want those players WINNING.

The fact is that this player followed the rules to the letter. Clearly, he was looking to maximise his chances with the bonuses; he may even have been playing in "tandem" with other players (can't say for sure, but seems likely). None of this has any relevance to the fact that the RULES WERE NOT INFRINGED. The "spirit of the promotion" and any other such pre-21st century casino con-job cop-out to screw players does not hold water in today's game.

If you follow the rules you are PAID. Period. This player has been robbed.

I encouraged him, via PM at the GPWA board, to complain to Bryan. I don't know that Bryan has any influence on Gambling Federation after the rogue listing from the malware incident, but all avenues should be pursued, and this matter deserves publicity. I would post it at WOL, but cannot for obvious reasons.

For the full, now locked, discussion: (remove the xxx)

xxxhttp://www.gpwa.net/forum/showthread.php?t=164272&page=1&pp=10
 
The one question I had was the players method of deposit. I have seen this type of pattern before where a player makes a number of deposits quickly and bets big usually at roulette. If they do not hit they than charge back if they used a credit card. If this player was not using a credit card than there should be no argument about paying.
 
My take is that he signed up multiple accounts at 'different' casinos, took multiple sign up bonuses before it was specifically disallowed, played the entire wedge of each one on a spin of roulette, then went to the slots to meet the wagering requirements if he won the roulette spin. (doesn't state the level of risk taken 3/1 35/1 etc)

I always thought that you could only get the bonus at one GF place, and that was standard knowledge amongst players.

There will be some ancient threads at WOL about the GF bonus system and its pitfalls.

I always thought GF was really a single casino with a zillion affiliate portals and a few superaffiliate portals who had some autonomy.

Had a peek...it's been a looong time...
Yup, its them.
....it's ages since I've been to their site and yet that registration page STILL defaults to arabic for me... :D
man, talk about dej v...
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----------------------
one other thing, wasn't GF the place where no-one ever got an RF at VP?

...I'll put my hard hat on now... :D
 
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eek said:
My take is that he signed up multiple accounts at 'different' casinos...I always thought that you could only get the bonus at one GF place, and that was standard knowledge amongst players.

That's not even the current rulling, which is a maximum of three bonuses across the GF stable. This play occured BEFORE this rule was put in place, on may 8th. The "only three" was put up on May 22nd - I have a screenshot from Cindy's site.

phynqster said:
The one question I had was the players method of deposit. I have seen this type of pattern before where a player makes a number of deposits quickly and bets big usually at roulette. If they do not hit they than charge back if they used a credit card.

Don't know. However, as long as the deposit clears there is no problem; a player can't be screwed on the basis that he MIGHT charge back.

I should add that this is not intended in any way to seem anti-GPWA - both Cindy and John have helped / offered to help me in the past, and the GPWA players' board could start to become a REAL player resource in the future, simply on the basis of their membership weight. But, the fact that the matter is now dead there doesn't mean it shouldn't be persued.
 
Old WOL thread.

only one signup bonus allowed at GF.
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If I was going on a signup bonus orgy at GFed places I would get written confirmation it was ok before I handed over any pennies...
 
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I'm beginning to see a disturbing trend here; casinos that are unable to write their T&Cs well enough to protect their businesses.

If the player did not break any specific rules, then pay him and get on with it. If a casino doesn't like the style of play, then as Caruso points out, rewrite the terms and conditions to reflect the specific type of play that is acceptable.

This is a business that needs to accept the fact that players play to win. And they will use every legitimate means to do so - to win. This is why we have terms and conditions. The casino writes these conditions, the players agree to these conditions, and then hopefully abide by them.
 
eek, mate: that WOL thread is news to me, but the clones bonuses was never an issue here. Check out this other thread:

xxxhttp://www.gpwa.net/forum/showthread.php?t=163804

The player was paid because the "only three signups at all GF sites" was implemented AFTER he played. Once this was clearly established, payment was made. That was a couple of months ago. I even have a screenshot from Cindy's GF site showing that that rule wasn't in place as late as May 20th this year - it is now.

"Multi" bonuses was NEVER an issue. It wasn't even claimed as one, once it was established that the rule was implemented AFTER the player played (that rather curious WOL thread notwithstanding). The issue was a "scheme" to unfairly take advantage of the bonus.

It was ACCEPTED that he adhered to the rules - read post 23, point number 5. This is categoric:

xxxhttp://www.gpwa.net/forum/showthread.php?t=164272&page=3&pp=10

The issue was NOT rule infringement, it was much vaguer than that.

If you follow the rules, you are paid. This has to be absolute and non-"interpretable".

Maybe you can give them a prod, Bryan? - though I appreciate there can't be much love lost between you.
 
Wow...this is the 2nd thread in the last week about similar circumstances (how can we forget about the guy who deposited into 25 casinos in 24 hours, then was denied his winnings at the only 2 casinos he was able to win at).

Without re-hashing the previoius thread, the message here is that you really have to think how your betting will be perceived by the casinos (not whether it is right or wrong, but how it will be perceived).

This may sound harsh, but I won't have alot of sypmathy for the next person to post that he deposited into a bunch of casinos a short amount of time, collected a bunch of bonuses, placed very large single bets to meet wagering requirements, then (surprise, surprise) was labeled as a bonus abuser.

Before I get any angry responses, I totally support the fact that if you follow the rules, you should get paid. I'm just pointing out that we now know that this kind of betting strategy is fraught with potential for casinos to deny your winnings. Why even take the chance.
 
mgibson99 said:
Before I get any angry responses, I totally support the fact that if you follow the rules, you should get paid. I'm just pointing out that we now know that this kind of betting strategy is fraught with potential for casinos to deny your winnings. Why even take the chance.

Because of this (since Bryan already said it):

casinomeister said:
This is a business that needs to accept the fact that players play to win. And they will use every legitimate means to do so - to win. This is why we have terms and conditions. The casino writes these conditions, the players agree to these conditions, and then hopefully abide by them.
 
You're far more in tune and up to date with recent GFed stuff than I am 'russo.
I was never a GFed player, just an observer.

Hope you get a result. :thumbsup:

edit:
It couldn't be called 'scheme abuse' because the same could be applied to other providers like Crypto, Micro and RTG when THEY used to have the same kind of bonus offers.

I believe that casino webcam has a rule to combat this low variance high stakes kind of stuff where the entire wedge is blown on a single bet.
https://www.casinomeister.com/forums/threads/never-seen-this-before.8694/?t=8694

'after the initial deposit, a minimum of 30 bets must be placed, with no one bet exceeding 25% of the initial deposit.'

So there is Casino awareness, and there are rules out there, for this stuff.
 
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mgibson99 said:
Before I get any angry responses, I totally support the fact that if you follow the rules, you should get paid. I'm just pointing out that we now know that this kind of betting strategy is fraught with potential for casinos to deny your winnings. Why even take the chance.

Because it's the only way to gamble with an edge online. There's a disgusting amount of money to be made using this approach.
 
bpb said:
Because it's the only way to gamble with an edge online. There's a disgusting amount of money to be made using this approach.
I don't think there is a concensus on that. There is another thread about people who don't gamble with bonuses (like me), and based on the responses, there is a very mixed opinion on whether you can really clean up with bonuses. Of course there are those who swear by bonuses as the only way to get an edge (like you), and I respect that. But there are also some (like me) who think that bonuses are more trouble than they are worth with the play through requirements and confusing T&C.

Also, as to the specifcs of this particular incident, and the other one I mentioned earlier, I don't think you will find very many people who make a "disgusting" amount of money by trying to make a quit hit by gambling in a bunch of casinos in a short amount of time just to collect bonuses. Oh I'm sure there are some, but I suspect that they are the exception rather than the rule. I would hazard a guess that generally people that try that just end up losing money, or hassling with the casinos when they trot out the T&C as an excuse not to pay, or worse yet label them a "bonus abuser".
 
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mgibson99 said:
I don't think there is a concensus on that. There is another thread about people who don't gamble with bonuses (like me), and based on the responses, there is a very mixed opinion on whether you can really clean up with bonuses.
There's mixed opinion on everything in this world. The people who don't think you can clean up with bonuses are wrong.

mgibson99 said:
Of course there are those who swear by bonuses as the only way to get an edge (like you), and I respect that. But there are also some (like me) who think that bonuses are more trouble than they are worth with the play through requirements and confusing T&C.

If you are playing for entertainment, then there's no question that bonuses are more hassle than they're worth.

If you're playing to make money ... that is ... you are looking to gamble with a healthy positive expecation ... they are more than worth the hassle.

Also, as to the specifcs of this particular incident, and the other one I mentioned earlier, I don't think you will find very many people who make a "disgusting" amount of money by trying to make a quit hit by gambling in a bunch of casinos in a short amount of time just to collect bonuses. Oh I'm sure there are some, but I suspect that they are the exception rather than the rule. I would hazard a guess that generally people that try that just end up losing money, or hassling with the casinos when they trot out the T&C as an excuse not to pay, or worse yet label them a "bonus abuser".

Most people attacking these sticky bonuses are following in the footsteps of those who have already made a killing. They are following a very formulaic approach. When someone hits a brick wall (as appears the case in this GFed incident) ... word spreads quickly and people stop hitting those groups. So I would guess that the vast majority of people who try this are winning a bundle. It's the few that happen to try at a time when the casino wises up that get screwed.
 
"So there is Casino awareness, and there are rules out there, for this stuff."

Good point - and another example of the critical importance of savvy-constructed T&Cs from a casino perspective.

Some of this stuff is learned by tough experience, but that still doesn't excuse the use of unsupported disqualifications or catch-all clauses to effect them as a last resort.

Imagine entering any other commercial deal and telling the opposite party "I'd like a condition inserted here that says if I even suspect something might have gone wrong I can cancel the agreement and all its rewards without producing evidence."

If the T&C's have been met without fraudulent conduct the player must be paid. After that, apply the lesson learned to the T&Cs to prevent a recurrence, ban the player from promos or whatever. But first pay what you owe.
 
eek said:
...I believe that casino webcam has a rule to combat this low variance high stakes kind of stuff where the entire wedge is blown on a single bet.
https://www.casinomeister.com/forums/threads/never-seen-this-before.8694/?t=8694

'after the initial deposit, a minimum of 30 bets must be placed, with no one bet exceeding 25% of the initial deposit.'

So there is Casino awareness, and there are rules out there, for this stuff.
I can't seem to find this at casinowebcam.com, are you sure it was posted there? Google turns up nothing as well.
 
It may have only been included in the email for a promo.
I just used the post as a reference when I remembered it had been made, I never checked the actual site itself.

Maybe jpsarte or casino webcam cs can shed some light.

I notice he's from Denmark btw :D
In the past, Danish players were not allowed bonuses at CWC.
 
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Hi all,

This is ChristopherB, and I am the one having the problem with the Gambling Federation.

I submitted a PAB to Bryan regarding this situation, so I would like some guidelines from Bryan about what to post here.

I will tell you all that the bottom line here is that I played explicitly by the rules and I am not getting paid.

Bryan, please let me know...

Thanks,

ChristopherB
 
casinomeister said:
I'm beginning to see a disturbing trend here; casinos that are unable to write their T&Cs well enough to protect their businesses.

If the player did not break any specific rules, then pay him and get on with it. If a casino doesn't like the style of play, then as Caruso points out, rewrite the terms and conditions to reflect the specific type of play that is acceptable.

This is a business that needs to accept the fact that players play to win. And they will use every legitimate means to do so - to win. This is why we have terms and conditions. The casino writes these conditions, the players agree to these conditions, and then hopefully abide by them.

Bingo. I feel like I should offer my services to all these casinos to save their butts as a proof reader of all T&C(and websites for that matter). I could save them 10x my salary.
 
GF

ChristopherB said:
Hi all,

This is ChristopherB, and I am the one having the problem with the Gambling Federation.


ChristopherB

GF casinos are not worth the effort to even play at. Software is poor, and least us not forget about them screwing with registers upon downloads.

Buck
 
buck said:
GF casinos are not worth the effort to even play at. Software is poor, and least us not forget about them screwing with registers upon downloads.

Buck
Even so, they still have a high profile. They are still promoted and portals still generate traffic for them. They still need to be answerable to someone.

What is unfortunate, is that they are not answerable to anyone except perhaps their licensing jurisdiction Belize *cough cough.

https://www.casinomeister.com/accredited-casinos/
DONT'S
Some things to keep in mind:
*Don't play at sites licensed in Belize, Venezuela, Eastern Europe.

Prior proper planning prevents piss poor performance.

Now, I haven't been in contact with anyone on the casino side of the fence for this situation. There are GFed reps who are members of this forum, but I don't think they'll be jumping into this thread full-swing since it already seems to be a decided case. I don't know the full story - but I can find out.
 
Has anyone read the rules?

The rules state (and have for quite some time):

Players can receive free money at registration only once in GFED Games Software Powered Casinos

Player may only operate one (1) active account with GFED Games Software Powered Casinos at any time. Players opening multiple accounts without first voiding their existing account are subject to being excluded from the Casino with all funds forfeited

The Casino reserves the right to limit or cancel any Players account due to abusive behavior on promotional bonuses or Gfed points at the Casino's own discretion. The Casino management reserves the right to withhold any funds if it suspects any foul play or manipulation with the Casino. It is recognized and agreed to by the Player that, in the case of any discrepancy whatsoever, management's decision on all matters will be final.

All promotional offers are only valid for one player per household

These are all posted on the websites and have been for quite a while, although "G-FED Games Software Powered Casinos" has recently been added instead of "Gambling Federation family of casinos".

The rest have been there for at least several months, before April.
 
GFED3 said:
The rules state (and have for quite some time):

So: first it was "multi accounts"; then you realized this wouldn't wash, so you concocted this "scheme" nonsense that we talked about extensively on the GPWA board. Now THAT one doesn't hold any more, so we're onto the third excuse.

Basically, you'll go on and on churning out excuses until you find one you can make stick, right?
 
Right, I dug out a screenshot:

First one: the GF bonuses rule, as posted on the affiliate site on May 22nd. The ONLY mention is "no deposit" bonuses. THere is NO mention of DEPOSIT bonuses.

Second one: the same page, taken today. Updated to include "...and three initial deposit bonuses" (note: there is not even a mention of just one, but THREE.)

Yes, this is *only* an affiliate site, but it is THE number one Gambling Federation affiliate site and the PAGE from which the player downloaded. According to the rules posted here, he is entitled.

Third one: a post from an earlier Gambling Federation complaint thread. Although this player was looking to be cheated (again) because of "multi-accounts", once this was established to be incorrect, the player was paid. Note:

Second, I wanted to took advantage of their bonuses that is clear, I know their terms well and there is no problem to claim more than 3 deposit bonus, the system allow you to do it and also in the terms you see nothing which ban you from doing that.

The deposit bonuses are allowed because u risk money and I risked I lost the full balance in 9 of them and at the 10th one I was lucky and won 6072 Euro playing 400 a hand and 200 a hand riksing my money.

xxxhttp://www.gpwa.net/forum/showthread.php?t=163804&page=3&pp=10

THIS player did almost exactly the same thing, playing high stakes blackjack rather than roulette - he was paid. Now this player should not be? On what basis?

And AGAIN I say: if this was the reason, why did you have Cindy and Brian banging on about "schemes" and the "abuse of the spirit of the promotion"? If you figured you had this ace up your sleave, why not actually MENTION it at some point? Wouldn't a straightforward contravention of the rules put an end to the matter without all that "scheme" BS?

The answer is obvious enough: this is the latest ruse you've come up with. If this one doesn't hold, you'll come up with another one.

Your bonuses are deliberately designed as traps for the player. You (now) bury a "one bonus only" clause in the official terms, award the bonuses automatically notwithstanding the (now) "illegailty" of those subsequent bonuses - then when the player loses you keep his deposit, and when he wins, you...keep his deposit.

You owe this player. Pay him.
 
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GFED3 said:
The rules state (and have for quite some time):

Players can receive free money at registration only once in GFED Games Software Powered Casinos

Player may only operate one (1) active account with GFED Games Software Powered Casinos at any time. Players opening multiple accounts without first voiding their existing account are subject to being excluded from the Casino with all funds forfeited

The Casino reserves the right to limit or cancel any Players account due to abusive behavior on promotional bonuses or Gfed points at the Casino's own discretion. The Casino management reserves the right to withhold any funds if it suspects any foul play or manipulation with the Casino. It is recognized and agreed to by the Player that, in the case of any discrepancy whatsoever, management's decision on all matters will be final.

All promotional offers are only valid for one player per household

These are all posted on the websites and have been for quite a while, although "G-FED Games Software Powered Casinos" has recently been added instead of "Gambling Federation family of casinos".

The rest have been there for at least several months, before April.
I think the GFED rep was just making a general statement. It doesn't apply to this player's specific claim directly - it's merely a clarification.

GFED - Please hold off making any further postings until this player's issue has been finalized. Thanks!
 
Final update:

Final update:

I have been in touch with GFed's CEO and the managers who were handling this problem. We agree on some things - but disagree on others. One thing we agreed upon is that casinos need to protect themselves against what they consider "abusive" gameplay by stating specifically what this gameplay is. I am under the firm belief that most players play to win, and will do so at any legitimate means at their disposal. This industry should be a player-centric industry; casinos need to understand this. And it's the successful ones -- the good ones that understand this. These are the casinos that will put their competition out of business.

Anyway, GFed and I have a differing view on this. They do agree however that the player was not wrong by opening several accounts (which was pointed out earlier). And they feel that the player deserves his deposits back (sorry Cindy), which he should have received by now.

I still feel that the player should have been given the benefit of the doubt, and warned of his abusive play. He risked his funds by placing his bets, and was under no obligation to make a profit for the casino. It not clear to him beforehand what style of play would be deemed unacceptable or "abusive".

In conclusion, players need to be wary on what may be sending red-flags to casino security people, and casino operators need to be specific on what gameplay is abusive and make sure players know about this before they play.
 
Thank you, Bryan - we seem to be in agreement on the principles here, and I figure the deposits themselves amounted to at least a four-figure sum all told, so it's something.

And if the player had lost his deposits in their entirity? Would he have had them refunded because his "abusive" style negated all his play?

This is pure win/win for the casino. It's even more extraordinary that your intervention caused a DEPOSIT REFUND - as if this shouldn't have been AT LEAST directly parr for the course! Isn't it great that they "feel" he should be paid his deposits? - And that, until you contacted them, they apparently felt quite at liberty to steal EVERYTHING - winnings and deposits?

Although you don't say so directly, I'll take a guess from the general tone that your opinion is that this player is owed his full cashouts - which he clearly has now lost all chance of ever collecting. Assuming I'm calling it right, I thank you for this stance.

Gambling Federation is the scourge of the online casino industry. They hacked their customers' computers, they steal with impunity and they will not even refund your DEPOSITS on a disputed claim until pushed by a high-ranking mediator.

I wish the hell they'd get the hell out of the industry.

And, no offence Cindy, but I wish the hell you'd stop promoting them. Contentious remark though I know it is, there comes the point where it just needs saying.

This player was owed.
 
Good post, Bryan, though I think you could go even further. Casinos have to understand that they can't, as they're desperately attempting to do at present, claim that playing a bonus in the most advantageous way possible is "abuse". It's like allowing people to play Blackjack but claiming they're abusers if they follow basic strategy.

If a casino offers a bonus that gives the player an edge they simply have to accept some players will play it in an optimal manner with the aim of making a profit. They're no more abusers than the people also aiming to make a profit but playing the bonus in a manner that gives the casino an edge. If the casino's reputable, attracts a good cross-section of players, and sets the terms sensibly the optimal play should only eat into a percentage of the profits. Casinos can't expect to offer promotions and attract players at no cost.

I disagree with the comments about not setting off "red-flags" for casinos. As long as players aren't committing fraud there's absolutely no reason they shouldn't play at as many casinos as they wish, in whatever time frame they wish, playing whatever allowed games in whatever manner they wish. Any casinos trying to claim any of the above as evidence of "abuse" are simply rogue and shouldn't receive the slightest sympathy or understanding.
 
Vesuvio said:
I disagree with the comments about not setting off "red-flags" for casinos. As long as players aren't committing fraud there's absolutely no reason they shouldn't play at as many casinos as they wish, in whatever time frame they wish, playing whatever allowed games in whatever manner they wish. Any casinos trying to claim any of the above as evidence of "abuse" are simply rogue and shouldn't receive the slightest sympathy or understanding.
Yeah but, try getting paid by a rogue casino :D

Casino operators are paranoid as it is, and as we're beginning to bear witness - some of them are applying the "escape" clause in their terms and conditions which players rarely read.

Why cause a hassle when you don't need to? Why skirt the borderlines of the rules when it's not necessary? It's not you'll be able to knock on their door and say "You never answered my email. Where're my winnings?"
 
casinomeister said:
Yeah but, try getting paid by a rogue casino :D
Point taken :thumbsup:
casinomeister said:
Casino operators are paranoid as it is, and as we're beginning to bear witness - some of them are applying the "escape" clause in their terms and conditions which players rarely read.
I think players read it, but since I've followed on-line casinos the received wisdom is that only rogue casinos ever invoke the clause, so you can safely ignore it. Having said that, when I started "bonus abuse" was a term used for genuine abuse, i.e. fraud. It's a slippery slope... but a situation in which players don't know if they'll be paid isn't any good long-term for the casinos anymore than it is for players.
 
QUOTE: It's a slippery slope... but a situation in which players don't know if they'll be paid isn't any good long-term for the casinos anymore than it is for players.UNQUOTE

I absolutely agree...but I don't think GF management have a long term view on anything!
 
Vesuvio said:
I disagree with the comments about not setting off "red-flags" for casinos. As long as players aren't committing fraud there's absolutely no reason they shouldn't play at as many casinos as they wish, in whatever time frame they wish, playing whatever allowed games in whatever manner they wish.

Seconded. If the terms don't disallow, it's OK. If it's OK, casino pays. To go down the route of looking out to not do this, that or the other because of how the casino might or might not view it is going down a very slippery slope. This was my one disagreement with Bryan's summary.
 
Thirded.

A bonus offer is a contract. Casinos need to honor their contracts. If they are allowed not to, we're just going to keep seeing sloppier and more deceptive practices.

There's lots of wonderful mathematicians and English majors who need the work. Hire them to run sims and vet text.
 
What I meant by my "red flag" comment, is that if you draw attention to yourself - you're going to get it (that attention). And sure, you may be adhering to the casinos T&Cs, but a rougish operation may not see it that way.

Jo Blow Player opens 20 accounts (legally), the casino will be scrutinizing him and perhaps find something they don't like. The player is creating a hassle for himself that doesn't need to be.

Picture this: you're on the freeway, and the speed limit is 65. There's a cop ahead of you doing 63 - are you going pass him? If so, I hope you don't have a bag of weed stashed under your seat.
 
But this is an awful picture you're painting. This is into the second decade of online casinos - the bottom line cannot be how a rogue casino might view the wagering / depositing pattern, or that an operator might decide to "scrutinize" him and find something to use against him, alla Gambling Federation! If it's a choice between these supposed "realities" and what is actually CORRECT and FAIR, then the latter must be where you draw your line in the sand, not the former. To settle for the former is to set yourself tobogganing back down to square one and 1995. Do casinos want this? Hell yes - they'd love nothing more than a return to those happy days when they could do anything they liked and people tended to give up without a fight.

It's up to affiliates, industry folk and players with half a brain to make sure that doesn't happen. Not just to "improve the industry" - somehow I doubt that's realistically possible, though desirable - but because it's RIGHT.

casinomeister said:
Picture this: you're on the freeway, and the speed limit is 65. There's a cop ahead of you doing 63 - are you going pass him? If so, I hope you don't have a bag of weed stashed under your seat.

Without wanting to labour the point:

IF it was advantageous for me so to do
IF I could so do without breaking the law, ie. exceeding 65.
IF I could prove the fact beyong any doubt

...then I'd be confident in passing him.

The absolute rule of the law, as with the police, is the benchmark to strive for.
 
Hi all this is ChristopherB the one who is not being paid by the Gambling Federation. I have been away on vacation for a couple of weeks and unable to post...

I received my deposits back and I thank Brian for this.

However, I must receive my winnings.

The original reason that the Gambling Federation gave for not honoring my winnings was due to "multiple accounts" at their multiple casinos. It was verified that my accounts were opened on May 8th, at least two weeks before this ambiguous "multiple account" rule was in effect.

For the record, something has been made about the fact that I opened ten accounts at various Gambling Federation casinos on Sunday, May 8th. Actually I opened about 20 online gaming accounts on that day! I had a rare day off and spent about eight hours in front of my computer. Is this abnormal behavior? I certainly don't think so.

The Gambling Federation then found another reason not to pay me: they didn't like my "style of play," described as a "very distinguishable, singular pattern of depositing and wagering that suggested a 'scheme' or 'plan'"

Cindy from the GPWA had the nerve to compare me to a member of a Reno slot cheating ring. You can read it all here:

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This is an absolute win/win for the Gambling Federation--my "style of play" is only unacceptable when I win. It's perfectly acceptable as long as I lose. The Gambling Federation doesn't look at the play from those who lose and return the deposits because the "style of play" is deemed "abusive" or otherwise. It is an absolute win/win situation for the Gambling Federation!

As for Cindy, she has some nerve promoting the Gambling Federation on her website when this is the way they treat their winning players.

The stunt the Gambling Federation is trying to pull does not only affect the Gambling Federation--it affects the entire industry. It paints a dark cloud over the online gaming world.

Sorry if I'm rambling but I am really upset.

ChristopherB
 
whoa...

ChristopherB said:
The Gambling Federation then found another reason not to pay me: they didn't like my "style of play," described as a "very distinguishable, singular pattern of depositing and wagering that suggested a 'scheme' or 'plan'"

Cindy from the GPWA had the nerve to compare me to a member of a Reno slot cheating ring. You can read it all here:

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As for Cindy, she has some nerve promoting the Gambling Federation on her website when this is the way they treat their winning players.

I just read the thread linked above. Verrrrrry scary stuff.
 
Gem Fed is not paying

Hi,
First I would like to thank Caruso for his efforts.
Gem fed own me 2654 euro back from April
I'm quite disappointed with the way Gem Fed and Cidny have treated me.
Not only that they say one thing and the next moment they are saying another it's also the fact Cidny has been ignoring my emails.
They haven't paid me back my deposits and the idea is that you have to fight very hard in order to get what is yours.
They hope people will give up on thier money and that's no way to treat clients.
I also don't accept the idea of returning the deposits. where does it come from? the casino admits the players are legitimate but refuse to pay tem the entire winnings. I just don't get it.
Regards,
Caroline.
 
Caroline - if you're in the exact same position as Cristopher, ie. still out a packet of deposits, I'd urge you to contact Bryan as he did. If you can at least collect those, that's something.
 
Hi all. The Gambling Federation still has not paid me my winnings. Sure, my deposits were returned and I can thank Bryan for that. But I am entitled to my winnings.

A friend of mine was able to attend the gaming show in Las Vegas about 10 days ago. He approched the Gambling Federation representative at the show and told her of my situation. She forwarded my complaint to Gambling Federation's management. They claim that the situation is resolved--that I had my deposits refunded and that the case is closed. This case is NOT closed. And Bryan, I hope that you do not consider it closed either. You cannot let them get away with taking advantage of their players. I have enlisted the help of others in the online gaming world to help me get my winnings and I will not stop until I am paid or until the entire online gambling community understands what kind of a sham the entire Gambling Federation is. Again, I urge all online gamblers to COMPLETELY AVOID all GAMBLING FEDERATION CASINOS. THEY DO NOT PAY THEIR WINNERS. And until I am paid what I am owed everyone will hear about it.

-Christopher
 
Glad to see you're sticking with this, Cristopher.

Which show are you reverring to? I can't believe Fogli and Paschini dared show their dirty faces at the CAC event, though they were with the GPWA folk. If I'd known your contact was going to buttonhole them their I'd have made a point of doing so myself as well. As it was, I totally forgot about them.

You are in the right, and you should certainly continue persuing this.
 
Already mentioned, but I'm updating this thread as it relates specifically to this issue.

Gambling Federation now blacklisted by Michael Shakelford, the "Wizard Of Odds".

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The first reason is non-payment of winnings. In May 2005 A player by the initials CB opened accounts at 10 Gambling Federation casinos in the same day, all with the same bonus, and played them all in rapid succession. He had large wins at two of them, for a large overall net win. The Gambling Federation refunded all ten deposits for the reason he was clearly a bonus abuser. It is a long story but in the end they site (sic) the following rule as reason enough not to pay, although other reasons were originally disputed, "The Casino management reserves the right to withhold any funds if it suspects any foul play or manipulation with the Casino. It is recognized and agreed to by the Player that, in the case of any discrepancy whatsoever, management's decision on all matters will be final." The screenshots below show the two wins that were never paid.

The reason I blame G-Fed, as opposed to just the two casinos shown above, is that the decision to not pay the winnings came from G-Fed and not individual casino management.

My own discussion about this matter with the Fogli boys can be read here in my G-Fed at ICE report, and the player posted about this outcome at
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.
 
GF is being smart here by refunding all the 10 deposits and claim that the player is a bonus abuser and to a certain extent he seems to be one. If the deposits were only returned to the 2 accounts where he registered big wins, GF cannot make such claims. The fact that the player played at all the 10 casinos in rapid succession played right into their hands as they(GF) can say that they could not possibly detect bonus abuse in time for them to label this player as such before he made his deposits at so many casinos.
 
chuchu59 said:
GF is being smart here by refunding all the 10 deposits and claim that the player is a bonus abuser and to a certain extent he seems to be one. If the deposits were only returned to the 2 accounts where he registered big wins, GF cannot make such claims. The fact that the player played at all the 10 casinos in rapid succession played right into their hands as they(GF) can say that they could not possibly detect bonus abuse in time for them to label this player as such before he made his deposits at so many casinos.

I don't agree. Playing at a number of casinos with the same software does not make one a bonus abuser.

Player finds new casino software. Plays, likes it, loses and decides to try the same software elsewhere for better luck. Wins sme, now really wants to try more.

I have played at a number of casinos with the same software on the same day. I don't even ever accept bonuses!

Just playing a number of casinos with the same software does not a bonus hunter make.

And it's the casinos responsiblty to let the player know that this is not acceptable.
 
dominique said:
I don't agree. Playing at a number of casinos with the same software does not make one a bonus abuser.

More than that: playing at a number of casinos with the same software does not make any one player less entitled to their winnings than another, whatever their "playing style". Whether they wagered 100 times their deposit on slots, or hit-and-ran at the roulette wheel, the only relevant consideration in paying them their winnings is 1) their respecting the terms and conditions and 2) the general legitimacy of their accounts, financial instruments etc. If those two considerations are in order they are owed - be they slot sucker or bonus hunter.

At the risk of repeating myself, this is the multi-account rule:

Player may only operate one active account at any time. Players opening multiple accounts without first voiding their existing account are subject to being excluded from the Casino with all wins forfeited. In order to void an account, Players must contact Customer Support.

This clearly refers to multi-accounts at ONE casino. There is NO restriction regarding multi-accounts accounts across the whole family.

We've also been discussing this at the Sucks board since I posted about it last week - it's as good a place as any for G-Fed talk as it's monitored reasonably closely by the GPWA, who have reasonable clout with Cousins Fogli.

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