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ATTN: Casino Rep Feedback on bonuses and promos? - reps shall read

Discussion in 'Online Casino Bonuses' started by LadyJelena, Jun 22, 2018.

    Jun 22, 2018
  1. LadyJelena

    LadyJelena CM Account Manager Staff Member CAG MM

    Occupation:
    Account Manager @ Casinomeister
    Location:
    Serbia
    Hello everybody :)

    This is something I wanted to ask for a while and kept forgetting, but as a person who speaks with casino reps and their managers, I'm often asked what kind of promotion or bonus Casinomeister people prefer.

    Now, I know there can't be a unique answer of course, but I'd really like to use your suggestions, wishes and ideas next time I speak about exclusive promos. This should work in the way of win-win-win scenario = I know much better what to propose them, they know easier what to propose to their marketing and affiliate teams and bosses and you get more promos in accordance to your taste :)

    So, shout! :D

    btw. It doesn't mean I'm gonna stop posting current casino promos around, it's just that there might be more likable ones ;)

    btw. 2 - If you see a promotion posted by me and you don't like it, sometimes you can shortly write down why it sucks.

    Feedback is always always welcome :)
     
  2. Jun 22, 2018
  3. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    Once upon a time Casinomeister wasn't about bonuses. Complained about bonuses and the advice was to not take them. It wasn't allowed to post about free chips because this wasn't suppose to be ''that kind of'' site. Times change :)

    I suppose you're talking about exclusives to get people to sign up from here. My view on that is that I don't care at all what kinds of exclusive it is.

    I want a casino with fair and clear rules and with a rep who knows what he's doing, and who really care. If they stay and like this place and its members we rather want them to post special promotions that are just for us. That makes us feel like we're doing a good job with feedback also, and I don't mean the complaining ones now;)
    The thing with those promotions is that they are suppose to come from the casinos themselves, and not through you.

    But exclusives as you mean I guess all that is about free spins on a lousy 10c game like Starburst sucks. New gamblers don't know they can't win on such game but we do and they can't fool us:thumbsup:
     
    ternur, nikantw and Harry_BKK like this.
  4. Jun 22, 2018
  5. LadyJelena

    LadyJelena CM Account Manager Staff Member CAG MM

    Occupation:
    Account Manager @ Casinomeister
    Location:
    Serbia
    I was actually primarily referring to the competitions, tournaments and similar promos posted by reps in Exclusive Accredited Casino Promotions :)
    Since I noticed CM people like to have it :)

    I agree that an active representatives shall already know what kind of these promos can be considered a good and fair promo, but sometimes they ask in order to make it as interesting as possible for specific (Casinomeister) audience :)
     
    Tirilej likes this.
  6. Jun 22, 2018
  7. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Deposit matches where the wagering is fair and not D+B

    Example: Deposit £25, get a £20 bonus, wagering is 40x the bonus amount only.

    Realistic, affordable, fair (for all) :D

    Oh yeah and no hidden FU terms or an ever growing list of excluded games (you know who you are ;) )
     
    snorky510238, ternur, nikantw and 3 others like this.
  8. Jun 22, 2018
  9. LadyJelena

    LadyJelena CM Account Manager Staff Member CAG MM

    Occupation:
    Account Manager @ Casinomeister
    Location:
    Serbia
    Jono777 likes this.
  10. Jun 23, 2018
  11. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    dep matches (100%) up to $100
    ie deposit 100, get 100
     
  12. Jun 23, 2018
  13. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    I like competitions with screenshot challenges, I find it adds some additional excitement to my play. Although it beat me up rather badly, the one for Afterlife was fun to participate in .... a variety of challenges, fair across all bet sizes, and not just highest multiplier wins on all of them.

    Don't much care for "first one to post" kind of things, too many players in different time zones to be really fair.

    Don't like highest win in $$$ kind of promos. It's okay to have a minimum bet size, but don't make it deepest pockets win.
     
  14. Jun 23, 2018
  15. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Exclusive CM promotions should be just that, not the usual fare our email inboxes see by the dozens every day. :rolleyes:

    If a casino really wants to stand out with some special CM offers then it should be:

    - 200% match bonus, up to any amount, max. 40xB wagering
    - Free Spins on deposit with no wagering on the winnings. TOP3 scorers from the Free Spins get an extra ND Bonus.

    Anything else, would end up in my recycle bin with all the other stuff. :D

    Competitions are better ways to reward players for posting screenshots / collecting points or the like. Personally, I liked the Betat contests as the prize money was substantial.
     
    Last edited: Jun 23, 2018
    snorky510238, ternur, Jono777 and 3 others like this.
  16. Jun 23, 2018
  17. nikantw

    nikantw Ueber Meister MM PABaccred

    Occupation:
    A bit of this and that
    Location:
    EU
    What the others said and a few more:

    Tournaments, Battles, SnG Weekends, Screenshot contests, Achievments .....
    And lots of other free fun staff we had so far, like "find the slot", quiz, "best xmas joke", .......
     
    ternur, LadyJelena and Harry_BKK like this.
  18. Jun 23, 2018
  19. sapit222

    sapit222 Senior Member MM PABaccred

    Occupation:
    Student
    Location:
    Sweden
    100% bonus max 45x wagering. No max bonus win or other stupid rules. :thumbsup:

    Screenshot challenges with highest x win on a specific game (maybe BTG?). :thumbsup:
     
    ternur and LadyJelena like this.
  20. Jun 23, 2018
  21. LadyJelena

    LadyJelena CM Account Manager Staff Member CAG MM

    Occupation:
    Account Manager @ Casinomeister
    Location:
    Serbia
    Thanks everybody, very appreciated! :):cheers:
     
    dionysus and nikantw like this.
  22. Jun 23, 2018
  23. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    The problem with the Betat contests, was hardly anyone entered.
    In the last one, there were only 3 of us entered for 4 possible prizes.
    I felt quite guilty winning £500 cash and a £500 Amazon voucher
     
    LadyJelena and Harry_BKK like this.
  24. Jun 23, 2018
  25. miso

    miso Meister Member MM

    Occupation:
    accountant
    Location:
    Ireland
  26. Jun 23, 2018
  27. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    What many casinos must realize is that even if many of us are active in here we are not made of money. We can't play everywhere, so when they have promotions where we have to pay to win something then not many can or will take part.
    So if they don't know they have a lot of members from here then those kind of contests will probably be costly.

    This is an example of a promotion that probably cost the casino a bit but it was one of the best that ever been posted in here. Royal Panda - Paying it forward
    That guy also know exactly what we want and like so I advice you to take a look at them Jelena and maybe other reps too.

    It's pointless for a casino to have a special cm promotion where they expect people to sign up. That's not rewarding for us, but them who are looking for customers.
    We are here if they need us and I hope they are too if we need them.
     
  28. Jun 23, 2018
  29. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    The casinos need to look at CM Exclusive promotions in the right way.
    They're not for the casinos to make a bit of extra cash, by making silly offers of a few free spins or a bonus. which are then tied up to stupid wagering and game exclusions. So hardly any members actually get anything. But the casinos, get most of the deposits.


    They're to give something back to the community, for all the feedback they get from us (positive and negative).

    For the advice that some experienced members give in response to questions, saving a casino's CS from answering the query. Especially when CS aren't available, or take a long time to respond.

    And quite often for the defence of their brands, when some 'chancer' starts derogatory threads, in the hope of scamming or blackmailing a casino, thinking that all CM members are always on the side of the player

    Even something like posting a screenshot of a huge win, and mentioning the name if the casino it was won at. Is free advertising for them.

    Because, as I've mentioned before. The casino reps need to keep in mind, the 1000's of non-members who read the forums
     
    Last edited: Jun 23, 2018
  30. Jun 23, 2018
  31. brianmon

    brianmon Meister Member webby mm4

    Location:
    uk
    Maybe, as a one-off, someone could do something special for the active and experienced members (minimum of 1000 posts or whatever).
    Which wouldn't cost so much, since they're not including Joe Bloggs who signed up last week and has only made a couple of posts.
     
    snorky510238, miso, nikantw and 2 others like this.
  32. Jun 23, 2018
  33. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Totally agree and although not TOO often, maybe also not just a "one off"

    The positives vibes of this (and other) forums far outweigh the negatives and are of great benefit to the casinos.

    Here especially, the experienced and regular members contribute very professionally and have been a great asset to casinos as well as each other!
     
    Last edited: Jun 23, 2018
  34. Jun 23, 2018
  35. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk

    We as in who? Thats not the type of promo I like.

    TBH unless the casino is giving away free no deposit money they seem to be a waste of time. Look at recent ones where you literally had to make a deposit and guarantee to double your money towards the end, and people still didn't bother, despite the prizes being massive.

    One thing I would say is, in my view, and I know others feel the same way, if prizes are given then they should only be allowed to be given to CM members, and not someone off forum if a player wins the same one twice (on stuff like fixed date holidays).
     
    LadyJelena likes this.
  36. Jun 25, 2018
  37. LadyJelena

    LadyJelena CM Account Manager Staff Member CAG MM

    Occupation:
    Account Manager @ Casinomeister
    Location:
    Serbia
    Thanks ppl :)

    Me and they know we need to check Exclusive Promotions section and it already was the main reference, but mostly in the way of getting a new idea, as we'd usually like to come to something original, fun, affordable and rewarding at the same time :)
     
    pereblue likes this.
  38. Jul 3, 2018
  39. ev4me

    ev4me Newbie member webby

    Occupation:
    Programmer
    Location:
    UK
    Deposit match bonuses of 100% or 200% where there is no max cashout rule would be my preference.
     
    LadyJelena likes this.

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