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daenyboi

Non-Gambler
Joined
Nov 9, 2014
Location
Sweden
Hello guys on Casinomeister, yesterday i startedp laying at a new casino called Noxwin, it seems they bee around for a long time, i did a quickie research, found a few bad things about them, but it all concerned mostly players trying to scam the casino not the other way around and bonus complaints,

As per usual i never play with bonuses (NEVER). I won a fair amount of money yesterday, so my question is, will i get the money withdrawn?

I always have a shaggy feeling about this site, but i always have that with new websites.
 
I've had a successful withdrawal from Noxwin few days ago.
Made a deposit of 10 and tried to claim a 100% deposit bonus but those funds didn't appear on my account for six hours ( live chat said that it will be manually added in an hour) and I played my deposit and lost.
The next day I found 10 free bonus with which I won 220 euros playing DoA ( my first wild line after seven months).
After wagering my bonus I had 150 in my balance but it was reduced to 50 because their bonuses have max cashout rule of 50! :mad:
I tried to explain to them that those bonus money was for my deposit match bonus but it didn't change anything.
I asked for withdrawal and got those winnings in my Skrill account after 13 hours.
This is my experience with Noxwin casino, hope it helps.
Cheers
 
I've had a successful withdrawal from Noxwin few days ago.
Made a deposit of 10 and tried to claim a 100% deposit bonus but those funds didn't appear on my account for six hours ( live chat said that it will be manually added in an hour) and I played my deposit and lost.
The next day I found 10 free bonus with which I won 220 euros playing DoA ( my first wild line after seven months).
After wagering my bonus I had 150 in my balance but it was reduced to 50 because their bonuses have max cashout rule of 50! :mad:
I tried to explain to them that those bonus money was for my deposit match bonus but it didn't change anything.
I asked for withdrawal and got those winnings in my Skrill account after 13 hours.
This is my experience with Noxwin casino, hope it helps.
Cheers

Wow, they stole €100 from you and you sound like you just accept that :eek2:

That can't be in their rules so shouldn't you try and make a PAB and get the whole sum?
I don't know anything about this casino but this sounds really strange if it's true.
 
Why are you playing on a non accredited casino if you dont take bonuses? Just play on the casinos which payout quick... There are alot casinos which pay under 2 3 hours, some pay in under 1 hour...
 
Wow, they stole €100 from you and you sound like you just accept that :eek2:

That can't be in their rules so shouldn't you try and make a PAB and get the whole sum?
I don't know anything about this casino but this sounds really strange if it's true.

I tried to contact them through email with this issue but it didn't made any difference, so I think that even if I try something else ( to make a PAB as you said) they will only come with the same answer as I got in my email :

" As I see you spent your deposit amount before we could credited your bonus, that way you are not longer eligible for our welcome bonus (in order to claim it you should type the bonus code listed in our promo page - NOX100, or contact us before you start playing). However as I see our Bonus Manager made an exception for you and he credited 10 EUR Bonus to your account. Please be informed that this is additional bonus and has specific terms, one of them is max cash out - 50 EUR

Regards,

Noxwin Team"
 
I tried to contact them through email with this issue but it didn't made any difference, so I think that even if I try something else ( to make a PAB as you said) they will only come with the same answer as I got in my email :

" As I see you spent your deposit amount before we could credited your bonus, that way you are not longer eligible for our welcome bonus (in order to claim it you should type the bonus code listed in our promo page - NOX100, or contact us before you start playing). However as I see our Bonus Manager made an exception for you and he credited 10 EUR Bonus to your account. Please be informed that this is additional bonus and has specific terms, one of them is max cash out - 50 EUR

Regards,

Noxwin Team"

Ok, then I understand a little more and I guess they are in their right to just pay you the 50. I thought you talked to them immediately of course.
I guess they lost a customer by being so strict but not much you can do.
 
Wow, they stole €100 from you and you sound like you just accept that :eek2:

That can't be in their rules so shouldn't you try and make a PAB and get the whole sum?
I don't know anything about this casino but this sounds really strange if it's true.

He was lucky to get the e50 (as you now know) because he played his qualifying deposit before the bonus was credited. Therefore the 100% match became a 'NDB' and thus subject to their e50 max cash-out rule for NDB's.
He came out of it OK though, 5x his deposit.:)
 
He was lucky to get the e50 (as you now know) because he played his qualifying deposit before the bonus was credited. Therefore the 100% match became a 'NDB' and thus subject to their e50 max cash-out rule for NDB's.
He came out of it OK though, 5x his deposit.:)

:confused:
How do you know they do it like that? Are you just guessing?
I took for granded that he started to play before talking to them about it.
If he did then they had no reason to give him anything, but were nice to do it later anyway.

But if he talked to them before starting to play, then they should have paid it all.
 

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