- Joined
- Oct 30, 2008
- Location
- Finland
EuroSlots, if you confiscate my winnings, you should at least answer for the following questions:
1) You claim that I have knowingly breached your Terms & Conditions. Ok, I have to admit it might
have looked for you that I have tried to deposit from Thai IP and deposited anyway from other IP
(knowing that you tried to block it, I'm not that stupid...). But as I have told in other
messages, there was not any error message so I could have known you tried to block (I thought
my ISP was the problem). And you can check from the logs that I went to the chat to ask why I
couldn't withdraw. I really did not have any reason to think I had broken a rule. Do you still
think I knowingly breached your T&C?
2) "No play from Thailand" rule is in the "4.1. Account registration" section. As an old PlayCherry
customer I did not do the account registration process, so is it fair the use the rule for me?
PlayCherry did not have that rule so it was totally unexpected.
3) Your system let me transfer my account, login and play from Thai IP. Furthermore, I did not get
any error message when I tried to deposit from Thai IP. Do you think your security checks were
sufficient? Are you going to fix anything?
4) I guess you are the only online casino which have that rule. Why is it so important to use that
rule for me - taking into account 1)-3). Do you really think it's fair? What difference would
it have made for you if I had played from Finland?
1) You claim that I have knowingly breached your Terms & Conditions. Ok, I have to admit it might
have looked for you that I have tried to deposit from Thai IP and deposited anyway from other IP
(knowing that you tried to block it, I'm not that stupid...). But as I have told in other
messages, there was not any error message so I could have known you tried to block (I thought
my ISP was the problem). And you can check from the logs that I went to the chat to ask why I
couldn't withdraw. I really did not have any reason to think I had broken a rule. Do you still
think I knowingly breached your T&C?
2) "No play from Thailand" rule is in the "4.1. Account registration" section. As an old PlayCherry
customer I did not do the account registration process, so is it fair the use the rule for me?
PlayCherry did not have that rule so it was totally unexpected.
3) Your system let me transfer my account, login and play from Thai IP. Furthermore, I did not get
any error message when I tried to deposit from Thai IP. Do you think your security checks were
sufficient? Are you going to fix anything?
4) I guess you are the only online casino which have that rule. Why is it so important to use that
rule for me - taking into account 1)-3). Do you really think it's fair? What difference would
it have made for you if I had played from Finland?