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Email from Intertops Casino?? Scam or not

S

sizesnug

Dormant account
CM Veteran (10yr+)
Joined
Feb 13, 2007
Location
wisconsin
I received this email this morning, from "Intertops Casino"......so I called the number. They told me that I should go play at Jackpot Capital, (which I am well aware is a "ROUGED" casino).......because Intertops is having "technical difficulties".......this does not even sound right, and no I will not play at Jackpot Capital...I did forward this email to Intertops, I will let you know what they say........here is the email I received........Dear Jody

As a valued customer of Intertops we would like to inform you of an important upgrade available for your casino software.
For further details we invite to contact us on our Toll Free 1-866-54-WAGER and ask for the VIP Team.

Best regards,

Intertops.com VIP Team

TOLL FREE 1-866-54-WAGERR or 1-866-546-0406
Regular Line 1-268-480-3100
 
Jackpot Capital paid me within days after winning monies from ND bonus and fufilling the playthrough requirements. I din't have to deposit a dime I have since then though :-((

unless I am being set up, I don't think this is a rogue casino... Beware of those bonuses for 100 bucks though As far as I can see it only applies to slots.
You can play other games but it does not contribute to the playthrough..
My advice forget their bonuses
 
Jackpot capitol for one is not rouged and number 2, isnt even an MG so there would be no reason for Intertops to tell you to play at JPC
 
babs7262 said:
Jackpot capitol for one is not rouged and number 2, isnt even an MG so there would be no reason for Intertops to tell you to play at JPC
Click to expand...

I vote for SCAM.

I have just received a "come back" offer from Intertops, a free $25 and deposit bonus for $75. IF they were diverting players to Jackpot Capital, they would hardly be encouraging me back to the MG version.

If Jackpot Capital are not rogue, they are at risk of becoming "rogue" once Intertops finds about this brazen attempt to poach it's players.

Somehow, a Jackpot Capital affiliate has got hold of the NAMES, and not just Email addresses of "players". Either they have a stolen list of Intertops players, or they have a list of names and Email addresses, and are mailing everyone, hoping to hit players who really ARE players at Intertops.

This is one affiliate who has to be shut down, no "slapped wrist" or a "good talking to".
 
I agree with you VWM

Thats what I mean, Intertops wouldnt ask someone to play JPC so Im agreeing that it must be some scam by an affiliate
 
sizesnug said:
I received this email this morning, from "Intertops Casino"......so I called the number. They told me that I should go play at Jackpot Capital, (which I am well aware is a "ROUGED" casino).......because Intertops is having "technical difficulties".......this does not even sound right, and no I will not play at Jackpot Capital...I did forward this email to Intertops, I will let you know what they say........here is the email I received........Dear Jody

As a valued customer of Intertops we would like to inform you of an important upgrade available for your casino software.
For further details we invite to contact us on our Toll Free 1-866-54-WAGER and ask for the VIP Team.

Best regards,

Intertops.com VIP Team

TOLL FREE 1-866-54-WAGERR or 1-866-546-0406
Regular Line 1-268-480-3100
Click to expand...

Any chance you could post the headers of this email? Just be sure to block out your email address and so forth :)
 
You know, I have seen this exact same thing posted on other forums as well. Not about the email, but about a couple of different posters calling Intertops and having a CS rep suggest playing at Jackpot Capital to them.

I'm baffled (like everyone else) as to why a reputable MG based casino would send people to an RTG operation to play, IF their claims are indeed true?

Bryan, is there any chance at all that the owners of Intertops have bought themselves an RTG operation, or a share in one......maybe to pick up the slack of US players they've had to turn away from Intertops itself ie. the banned states? Crazy thought I know, but the only one that came to mind.
 
could it be a spam email pretending
to be Intertops an it is really Jackpot Capital
an Jackpot Capital phone # that they set in place
an they are just telling people that Intertops
is having problems just to steer people
to go an play at Jackpot Capital

just a thought
some casino's have stooped so low
to get new players

Cindy
 
The phone numbers listed in the email are definitely Intertop's phone numbers. Take a look at their contact page and compare the numbers to the original post.

You do not have permission to view link Log in or register now.


So I doubt that Jackpot Capital would send out an email with phone numbers for Intertops in it. But it sure is sounding like Intertops support staff have told more than one person to play at Jackpot Capital.

I can't wait to hear some more on this one.
 
Actually if they had been more candid and open there seems to be nothing wrong in cross-promotion between casinos. At the present moment, it seems that it is one-way ie Intertops promoting JPC and not the other way round.

King Solomons operates on 2 platforms Playtech and RTG and in the course of their promotions the links lead to Windows casino which are in the same group as them. Sometimes this could be effective because they could be having a bad streak and this would at least customers in their own group.

Business is bad nowadays and different casinos especially at different software platforms could try to team up as would be the case in the commercial world. What they have to do is to be open about it and choose their partners carefully. Whether this is the case with Intertops and JPC I dont know but it does seem to be like that.
 
jackpot capital is is not rogued and i have been paid evertime i have withdrawn, call yasmeen, the casino manager, she is in the office right now and ask? i have always found her to be very helpful and answer all my questions, im sure she would be interested in this also..........jmo.................laurie
 
intertops lockout phone call referal to .......

strange
I get email stating my golf bonus at intertops has arrived
I try to log on and it says ip address locked out
I call intertops and lady pauses then says there was a problem when they upgraded system and go play at jackpot capital. yesterday I get a letter in regular mail from jackpot casino for match play bonuses
WTF
Strange doings. anyone else experiencing this
 
exactly.........Suzanne, (VIP Customer Service)...has assured me nothing to worry about, but that is all I have gotten from Intertops. I also cannot log in........says IP address is locked?? I do have emails out there, not sure what is happening. Thanks for your replys:)
 
Ilbcn...I see you are in the US. Would you mind telling us what state you are in? I'm betting it's one of the 14 (how many is it now?) banned ones.

I really wanna know what the connection is between Intertops and Jackpot Capital. Is it just an arrangement they have? Or does Intertops own JPC?
 
Sizesnug, I see you are in Wisconsin, and that is one of the banned states. Here's the list, I think it is 14 now.

District of Columbia
Illinois
Indiana
Louisiana
Michigan
Missouri
Nevada
New Jersey
New York
Oregon
South Dakota
Utah
Washington State
Wisconsin

This isn't looking too good for players from any of those states if Intertops was their last MG refuge.

*Thanks to Pokeraddict for the list. I nabbed it from your poker thread.
 
1. Illinois
2. Indiana
3. Kentucky
4. Louisiana
5. Michigan
6. Nevada
7. New Jersey
8. New York
9. Oregon
10. South Dakota
11. Washington
12. Wisconsin
13. Utah
Thank You & Have A Great Day!!!!
I might of forgot one of them.
 
sizesnug said:
they have locked me out because I am from Wis?? I would think someone would of informed me of that before it would happen. I have been very loyal to Intertops, and I am sure this is not the reason. Thanks anyway
Click to expand...

You are right Sizesnug, someone should have informed you, rather than claiming technical difficulties. But I doubt whether Intertops themselves have anything to do with it. This was posted last week by Pokeraddict:

https://www.casinomeister.com/forums/threads/microgaming-prima-to-block-all-banned-state-ips.27569/

I realize it's posted in the Poker forum, but it relates to Microgaming in general, and not just their poker platform. MG are IP blocking players from the banned states listed above.

Let us know what, if anything, you hear back from them. You for sure at least deserve an explanation from the casino themselves.
 
It seems the players in the banned states have been getting this form letter within the last couple of hours, which isn't a surprise. But it still doesn't explain the Jackpot Capital link.

Dear xxxxx,

Your patronage with us over the past few months/years is sincerely appreciated. However, due to a policy decision by our software provider to discontinue offering services to residents of New York (or whatever State) we are temporarily unable to provide our poker and casino service to you. Do not be disheartened, you will still be able to make your betting selections in our sportsbook.

Please note that any account balance held is secure and the transfer of funds is still available from the cashier option for both casino and poker accounts. Unfortunately, any unreleased bonuses and loyalty points will be forfeited.

For withdrawal requests we recommend Use My Wallet as the quickest and most efficient method to receive your funds. To request a payout, log in here.

If you already have an account with this payment option, simply make your request and enter your account number in the usual way. If you do not have an account number, we will automatically generate one for you. After your payout request has been approved by our payments department you will receive an email with your account details and instructions on how to retrieve your funds.

Due to the nature of this message, we anticipate a higher than normal volume of customer support requests, but we will strive to provide our normal level of service.

We hope that in the meantime the above information is helpful.

Yours sincerely,

The Intertops.com Team
 
joeypbg said:
the fun never ends ....
Click to expand...

Yet again US players get a royal screwing over when their "loyal patronage" is no longer required.

Unfortunately, any unreleased bonuses and loyalty points will be forfeited.
Click to expand...

Why should this be - Loyalty points have been EARNED, they belong to the player, and they should have been given time to tidy up their affairs before having their accounts locked. They must have known about this for some while, yet pretended it was "technical issues" rather than advise players to place their loyalty points in the casino, and finish off any remaining WR should they so wish. After all, it was Intertops that took the risk of accepting these states despite the fact that most MG casinos didn't, and they made plenty of money for this.

There is no reason why they cannot move these bonuses and loyalty points over to the sportsbook, and this is an even bigger mystery, as surely the sportsbook is "more illegal" than the casino and poker, being covered by both the state law, AND the old "Wire Act" which was intended to curtail sports wagering over the telephone.

What happens should they later have to stop offering the sportsbook, will they confiscate bets still to be resolved, even if payout was pretty much certain.
 
vinylweatherman said:
Why should this be - Loyalty points have been EARNED, they belong to the player, and they should have been given time to tidy up their affairs before having their accounts locked. They must have known about this for some while, yet pretended it was "technical issues" rather than advise players to place their loyalty points in the casino, and finish off any remaining WR should they so wish. After all, it was Intertops that took the risk of accepting these states despite the fact that most MG casinos didn't, and they made plenty of money for this.
Click to expand...

Absolutely agreed VWM, and this isn't the first time this has happened with an MG casino. No warning given to players, even though the casino must have known what was going to happen. Some players would have known, if anyone had gotten to reading that thread I referenced earlier re: MG/Prima blocking banned state IP's.

This thread somewhat goes hand in hand with the one currently running in Non Bonus Issue complaints, although that is more related to non banned states still having their IP's blocked, dependent on what ISP they use.

Still, none of this explains why an MG casino was sending people to play at an RTG casino. Affiliated, an overzealous CS rep? How are Intertops and Jackpot Capital linked?
 
chuchu59 said:
I saw that the rep just paid this site a visit 2 hours ago. Hopefully, his first post will be in thread and shed light on Pina's concern. I think a lot of us will also like to know.
Click to expand...

Actually, he's on the road like I am - he probably checked the site via his Blueberry :p

I'll see him in a couple of days anyway, so if he doesn't let you know what's up, I'll be able to relay any information :D
 
Casinomeister said:
Actually, he's on the road like I am - he probably checked the site via his Blueberry :p

I'll see him in a couple of days anyway, so if he doesn't let you know what's up, I'll be able to relay any information :D
Click to expand...

Just a bump and a reminder. As you said, he was probably on the road, as I never did get a reply to my PM. Any chance that the subject got broached Bryan? In between dances I mean. :laugh:
 
Okay, today is the 16th, still no reply to my PM (I will send another one), and no answer to this question:

Why was Intertops CS telling locked out customers to go and play at Jackpot Capital Casino, which is an RTG operation? Was it just an overzealous CS rep, just trying to be helpful? If so, just say so, no problem. Or....is there something more to this?
 
I am still playing at Intertops...they had me do a special download of the casino. Anyway, today I am having some technical problems, so I call "VIP Rep"...and this rep also tells me while the problem gets fixed, to go play at Jackpot Capital. I say it is not even the same software, and she says she knows, she is just recommending them to me. I guess they are doing it during the down times, (technical diff), that Intertops is having with US players.
 
It's probably because they are referring you to a casino they know and trust, just like I have webmaster links on the bottom of this page. I know these guys, and I don't mind them getting traffic from me.

Intertops doesn't have tunnel-vision, and they're just trying to be helpful. No big deal.
 
Casinomeister said:
It's probably because they are referring you to a casino they know and trust, just like I have webmaster links on the bottom of this page. I know these guys, and I don't mind them getting traffic from me.

Intertops doesn't have tunnel-vision, and they're just trying to be helpful. No big deal.
Click to expand...

Is Jackpot Capital Casino really a safe place to play since it was previously Jackpot Kings Casino....:confused:

It does seem though that they would be recommending another MG casino instead of an RTG casino unless they may have some sort of ties with them !!
 
Casinomeister said:
It's probably because they are referring you to a casino they know and trust, just like I have webmaster links on the bottom of this page. I know these guys, and I don't mind them getting traffic from me.

Intertops doesn't have tunnel-vision, and they're just trying to be helpful. No big deal.
Click to expand...

Fair enough, so why the long silence:confused:

What is the problem with them saying this ON THE RECORD. I have NEVER heard of ONE casino referring players to ANOTHER, except where both are CONNECTED.

Who are Jackpot Capital anyway, RTG, potentially dodgy to start with, so are Intertops vouching for them?

Intertops should be aware that were players subsequently screwed over by Jackpot Capital after trying them through the recommendation of an Intertops agent, Intertops would be dragged into the mess. Intertops simply need to clarify the official position, as there is now more than enough evidence to presume that it is FACT that Intertops CS reps are recommending Jackpot Capital to some of their players.
 
RobWin said:
Is Jackpot Capital Casino really a safe place to play since it was previously Jackpot Kings Casino....:confused:

It does seem though that they would be recommending another MG casino instead of an RTG casino unless they may have some sort of ties with them !!
Click to expand...

vinylweatherman said:
Fair enough, so why the long silence:confused:

What is the problem with them saying this ON THE RECORD. I have NEVER heard of ONE casino referring players to ANOTHER, except where both are CONNECTED.

Who are Jackpot Capital anyway, RTG, potentially dodgy to start with, so are Intertops vouching for them?

Intertops should be aware that were players subsequently screwed over by Jackpot Capital after trying them through the recommendation of an Intertops agent, Intertops would be dragged into the mess. Intertops simply need to clarify the official position, as there is now more than enough evidence to presume that it is FACT that Intertops CS reps are recommending Jackpot Capital to some of their players.
Click to expand...

My point exactly guys. It just makes zero sense to me. One, for an MG casino to recommend an RTG alternative to their customers. Two, that the RTG they are recommending is an unknown quantity basically. Who knows if they're good or bad? Why not recommend Inetbet or ClubWorld...why Jackpot Capital? And three, what's with the silence? Why hasn't the rep responded? Not to two PM's I have sent him, with a link to this thread...nor a reply in the thread itself.

I just find it extremely strange...and the longer the silence goes on, the more I think they have to be connected in some way. Which is even stranger.
 
Pinababy69 said:
My point exactly guys. It just makes zero sense to me. One, for an MG casino to recommend an RTG alternative to their customers. Two, that the RTG they are recommending is an unknown quantity basically. Who knows if they're good or bad? Why not recommend Inetbet or ClubWorld...why Jackpot Capital? And three, what's with the silence? Why hasn't the rep responded? Not to two PM's I have sent him, with a link to this thread...nor a reply in the thread itself.

I just find it extremely strange...and the longer the silence goes on, the more I think they have to be connected in some way. Which is even stranger.
Click to expand...

It will be damn strange if we do find out that the two casinos are in fact linked together and MG does not have a problem with Intertops promoting a rival competing software platform !!
 
Just received a disk & sign up offer from Jackpot Capital.

Anyway... did anyone find out what is going on with Intertops/JC? And is Jackpot Capital ok to play?

I'm still trying to find out if they have a max cashout rule... Problems with navigation... :p
 
Mousey said:
Just received a disk & sign up offer from Jackpot Capital.

Anyway... did anyone find out what is going on with Intertops/JC? And is Jackpot Capital ok to play?

I'm still trying to find out if they have a max cashout rule... Problems with navigation... :p
Click to expand...

I had a disk offer for them, but I'm afraid they will have to join the queue for trying new casinos.

so far:-

1) Rushmore
2) Cherry Red (assuming I don't get jerked around at Rushmore - documents are ready to go already:D).
3) --not too sure, Golden Lounge, MGS have sent me TWO pretty good offers, yet I have no account with them and are trying to find out who they are linked to - Grand Prive springs to mind - they have pretty damn accurate personal details for me, none of this "valued player" crap that gives away the spam. T & C also make mention of "other casinos in the Golden Lounge group", but names NONE of them, making it impossible to comply with the term.

4) Possibly Slots Oasis (for that even bigger slots bonus, but worried about "oddities" reported with their random jackpots).

All of the above depends on how generous (or not) my existing casinos are over the festive period. I quite fancy that iPod touch 16Gig that I am going to win in the 32Red Slotmeister this month:p:p
 
I have played at Jackpot Capital..I have won and received payment via wire transfer.
Secondly, I was reading the Conditions for Comp points... For some strange reason every game was listed one by one but REAL SERIES slot was missing
as a game one could earn comps.
I wrote the manager and he said it would be fixed...I checked this morning and it was fixed.
They also changed the wording that each play receives comp point Not true One has to play $10.00 to earn a comp point this was fixed also.

I don't think its fair for some posters to demean a casino site if they have never played there. Rigth now I am confident that they are a fair casino excep-t that they have RTG:-((
 

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