paulodw
Dormant account
- Joined
- Jul 12, 2011
- Location
- Netherlands
On june 25th i got an e-mail from the playermanagement and fraud preventionteam from JackpotRed-casino: (translated via Google )
Good afternoon,
We are conducting a study into the game Jacks or Better
we see that something is not going well.
Your account is and remains closed while the investigation continues,
once the investigation is complete you will receive an email from us.
Sincerely,
Players Management & Fraud Prevention
This was after I had won over €4000 playing Jacks or Better. I understood that investigation is needed after such high winnings so I replied I would wait.
I play at multiple casino's and after two days i got the same e-mail from Triple Gold. (After a payout request of €7000, i won 1000 playing Jacks or Better and after that I won over €5000 playing Caribbean Poker)
a few hours later when I did a request for a payout for €800 at golden10casino i got the same e-mail again!
The software used is Rival powered and i saw all casinos were not accredited online casinos at casinomeister.
so, after almost 3 weeks of mailing and asking the investigation is still going on!
Do you have hints, tips or tricks what i can do? Should I keep mailing? or should i just sit back and wait?
I hope to hear from anyone soon!
Paul
Good afternoon,
We are conducting a study into the game Jacks or Better
we see that something is not going well.
Your account is and remains closed while the investigation continues,
once the investigation is complete you will receive an email from us.
Sincerely,
Players Management & Fraud Prevention
This was after I had won over €4000 playing Jacks or Better. I understood that investigation is needed after such high winnings so I replied I would wait.
I play at multiple casino's and after two days i got the same e-mail from Triple Gold. (After a payout request of €7000, i won 1000 playing Jacks or Better and after that I won over €5000 playing Caribbean Poker)
a few hours later when I did a request for a payout for €800 at golden10casino i got the same e-mail again!
The software used is Rival powered and i saw all casinos were not accredited online casinos at casinomeister.
so, after almost 3 weeks of mailing and asking the investigation is still going on!
Do you have hints, tips or tricks what i can do? Should I keep mailing? or should i just sit back and wait?
I hope to hear from anyone soon!
Paul