1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

DENIED PAYOUT UPTOWN ACES weird reasons?

Discussion in 'Casino Complaints - Bonus Issues' started by micktor, Apr 21, 2018.

    Apr 21, 2018
  1. micktor

    micktor Newbie member

    Occupation:
    gamble
    Location:
    aus
    hi people, just looking for some advice on what to do next.

    I had a payout declined at uptownaces. The reasons are below.

    1. Each promotional offer is available only once per person, family, household address, email address, credit card number, and environments where computers are shared (university, fraternity, school, public library, workplace, etc).

    2. Only one Real account per player is permitted. Multiple accounts will be closed. Players who register multiple accounts (including accounts with different personal details) will not be eligible to receive any winnings, and all withdrawals will be cancelled.

    The promo i used was a manager easy win bonus sent to my email. these bonuses are not advertised to use normally as far as i know.

    Deposit $25 200% Comeback Bonus!
    (Easy-Win Low Playthrough!)
    You must register/login in order to see the link.
    $100 Token upon 200% match completion!
    You must register/login in order to see the link.

    The multiple accounts they think i have are 1 account at uptownaces USD and 1 at uptownpokies AUS.
    But i had a withdrawal at uptownpokies which was paid out AFTER my withdrawal was denied at uptownaces?? if they really believed i was a multiple account cheat would they have paid out my other account??

    Anyway any feedback is appreciated. i have been ghosted by support and chat will tell me nothing:(
     
  2. Apr 27, 2018
  3. micktor

    micktor Newbie member

    Occupation:
    gamble
    Location:
    aus
    I have an update on this for anyone interested. I sent 1 email to the Uptown aces rep on here "SLOTO" Ms Georgina - it did take 1 week for a response but happy to report the response was to tell me that my payout will be honored!!

    Sidenote for any aussies having an account at UPTOWN aces AND pokies, please close one account so u dont run into these problems. :)
     
  4. Apr 27, 2018
  5. Steviedoo

    Steviedoo Senior Member

    Occupation:
    Writer
    Location:
    South
    Good news.
    Glad to see this worked out.
     

Share This Page