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    May 21, 2003
  1. fortunecookie

    fortunecookie Dormant account

    Do u know anything good or bad about Crystal Palace and the High Rollers Lounge?
     
  2. May 21, 2003
  3. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Heh, I wonder if this o/t post is from Don Fortune at Crystal Palace???

    If it isn't, be aware that there have been a number of complaints at various sites, particularly regarding Crystal Palace. Gambling Grumbles has some interesting stuff for example, which does not encourage one to gamble there.
     
  4. May 21, 2003
  5. fortunecookie

    fortunecookie Dormant account

    No, I believe I m looking like a victim there. They froze my account and have not honoured my cashin.
     
  6. May 21, 2003
  7. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Sorry to hear that, but this is looking increasingly like just another of those RTG bad apple sites. You could try contacting RTG, but they're not too helpful.

    As to Crystal Palace, there are very strong indications that the guy involved there is one of internet gambling's more infamous crooks who left a lot of people (players, provider and other creditors) stranded without payment a few years ago when his casino went bust, and more recently had the dubious reputation of being one of the worst customer relations operators around under another alias.

    It doesn't look good...
     
  8. May 21, 2003
  9. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Before I decided to cease negotiating RTG complaints, I received a number of Crystal Palace grievences. But I am pretty sure these complaints were resolved.
     
  10. May 21, 2003
  11. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Fortunecookie:

    You can try this:
    You must register/login in order to see the link.

    Good luck!! :yes:
     
  12. May 21, 2003
  13. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    It appears to be a mixed bag - GG has had occasions where there was simply no response.
     
  14. May 23, 2003
  15. pokeraddict

    pokeraddict Webmaster

    Occupation:
    Pro Poker Player
    Location:
    Las Vegas
    Before the RTG Free time wasnt Crystal Palace advertised on here? I remember not being impressed by them. I'm not positive i clicked through it from here months ago but im just about positive any casino i played in the last year i clicked through from here except poker sites, why are there not any poker sites advertised here? No opinion on them Bryan? I guess there arent really many to choose from.

    (Message edited by Pokeraddict on May 23, 2003)
     
  16. May 23, 2003
  17. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    The only RTG sites that have advertised here were Black Widow, Grand Banks, and Crown Vegas.

    As for poker sites, I'm launching a couple today :D
     
  18. May 29, 2003
  19. redsage

    redsage Dormant account

    Finally paid small amount, 8 weeks later and after 2 RTG complaints
     
  20. May 29, 2003
  21. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Good going!! It pays to be persistant!!
    :axeman2:
     
  22. May 29, 2003
  23. hip_hop

    hip_hop Dormant account

    Redsage,

    When you say "2 RTG complaints", are you suggesting that the RTG complaint site actually helped you resolve this issue? If true that would be encouraging.
     
  24. May 30, 2003
  25. redsage

    redsage Dormant account

    I really do believe that filing an RTG complaint does get some action...it's worked for me with Windows Casino, The Golden Comps group, and now Crystal Palace.

    I copy and paste the RTG complaint # in my email to the casinos.
     
  26. May 30, 2003
  27. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    The sad thing is that this has become the acceptable norm. You have to contact the software provider to get anything done...
    :mg:
     
  28. Jun 6, 2003
  29. fortunecookie

    fortunecookie Dormant account

    I received a most shocking news from Crystal Palace today. Since I found out about two weeks that they suspended my account, I have not attempted to login in to my Crystal Palace account.

    Today in response to my quesry on my cashin, they responded by saying that I have played all my money away. This must be the biggest fraud around. Daylight robbery no less. How could I have played anything when I have not login to my account? They got the cheek to invite me to check the history. I suspect they must have logged into my account and lost all my money for me.

    I hope this posting will alert all to the dishonest and disgusting practice of this unsavoury casino. Probably Crystal Palace Casino should be Crystal Palace Cashin No.

    Any one has any advice on the next course of action? Where r they licensed and by who?
     
  30. Jun 6, 2003
  31. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Well, it's a member of Safebet. You're screwed there since that doesn't mean diddly squat.
    http://www.casinomeister.com/rogue/safebet.html

    Since it is an RTG casino, they are probably licensed in Costa Rica...which means they don't have a gaming license. They only have a business license to operate an Internet company. So you're screwed there as well.

    You can contact RTG here and file a complaint:
    You must register/login in order to see the link.

    That's about it.

    (Message edited by admin on June 06, 2003)
     
  32. Jun 7, 2003
  33. pokeraddict

    pokeraddict Webmaster

    Occupation:
    Pro Poker Player
    Location:
    Las Vegas
    Bryan, Is there anything specific to look out for in a Costa Rica casino? I have heard what you mentioned several times about them not being licensed or regulated. I play at paradise and betcris and an affiliate of betcris. Never had a problem with payment (except 1bet.com bounced me a $3000 check they paid on a week later) is it just that there is nothing one can do if they get screwed? Just need to make sure you can trust the place you're gambling with? thank you.
     
  34. Jun 7, 2003
  35. pokeraddict

    pokeraddict Webmaster

    Occupation:
    Pro Poker Player
    Location:
    Las Vegas
    As I'm playing poker at an affiliate of betcris i find out they got hacked and site is down, anyone have any details? My money is OK right?
     
  36. Jun 8, 2003
  37. jpm

    jpm Dormant account

    If you used a credit/debit card there, then I'd suggest calling the bank and getting a new number issued. Can't be too careful when a site gets hacked.
     
  38. Jun 8, 2003
  39. pokeraddict

    pokeraddict Webmaster

    Occupation:
    Pro Poker Player
    Location:
    Las Vegas
    Actually transfered it there from an affiliate from a deposit made western union betcris is back up.
     

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