crystal Palace

jetset

RIP Brian
CAG
Joined
Feb 22, 2001
Location
Earth
Heh, I wonder if this o/t post is from Don Fortune at Crystal Palace???

If it isn't, be aware that there have been a number of complaints at various sites, particularly regarding Crystal Palace. Gambling Grumbles has some interesting stuff for example, which does not encourage one to gamble there.
 

fortunecookie

Dormant account
Joined
May 21, 2003
No, I believe I m looking like a victim there. They froze my account and have not honoured my cashin.
 

jetset

RIP Brian
CAG
Joined
Feb 22, 2001
Location
Earth
Sorry to hear that, but this is looking increasingly like just another of those RTG bad apple sites. You could try contacting RTG, but they're not too helpful.

As to Crystal Palace, there are very strong indications that the guy involved there is one of internet gambling's more infamous crooks who left a lot of people (players, provider and other creditors) stranded without payment a few years ago when his casino went bust, and more recently had the dubious reputation of being one of the worst customer relations operators around under another alias.

It doesn't look good...
 

Casinomeister

Forum Cheermeister
Staff member
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Jun 30, 1998
Location
Bierland
Before I decided to cease negotiating RTG complaints, I received a number of Crystal Palace grievences. But I am pretty sure these complaints were resolved.
 

jetset

RIP Brian
CAG
Joined
Feb 22, 2001
Location
Earth
It appears to be a mixed bag - GG has had occasions where there was simply no response.
 

pokeraddict

Webmaster
Joined
Aug 3, 2002
Location
Las Vegas
Before the RTG Free time wasnt Crystal Palace advertised on here? I remember not being impressed by them. I'm not positive i clicked through it from here months ago but im just about positive any casino i played in the last year i clicked through from here except poker sites, why are there not any poker sites advertised here? No opinion on them Bryan? I guess there arent really many to choose from.

(Message edited by Pokeraddict on May 23, 2003)
 

Casinomeister

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Bierland
The only RTG sites that have advertised here were Black Widow, Grand Banks, and Crown Vegas.

As for poker sites, I'm launching a couple today :D
 

Casinomeister

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Bierland
Good going!! It pays to be persistant!!
:axeman2:
 

hip_hop

Dormant account
Joined
Mar 28, 2003
Redsage,

When you say "2 RTG complaints", are you suggesting that the RTG complaint site actually helped you resolve this issue? If true that would be encouraging.
 

redsage

Dormant account
Joined
May 24, 2003
I really do believe that filing an RTG complaint does get some action...it's worked for me with Windows Casino, The Golden Comps group, and now Crystal Palace.

I copy and paste the RTG complaint # in my email to the casinos.
 

Casinomeister

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Staff member
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Location
Bierland
The sad thing is that this has become the acceptable norm. You have to contact the software provider to get anything done...
:mg:
 

fortunecookie

Dormant account
Joined
May 21, 2003
I received a most shocking news from Crystal Palace today. Since I found out about two weeks that they suspended my account, I have not attempted to login in to my Crystal Palace account.

Today in response to my quesry on my cashin, they responded by saying that I have played all my money away. This must be the biggest fraud around. Daylight robbery no less. How could I have played anything when I have not login to my account? They got the cheek to invite me to check the history. I suspect they must have logged into my account and lost all my money for me.

I hope this posting will alert all to the dishonest and disgusting practice of this unsavoury casino. Probably Crystal Palace Casino should be Crystal Palace Cashin No.

Any one has any advice on the next course of action? Where r they licensed and by who?
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Well, it's a member of Safebet. You're screwed there since that doesn't mean diddly squat.
http://www.casinomeister.com/rogue/safebet.html

Since it is an RTG casino, they are probably licensed in Costa Rica...which means they don't have a gaming license. They only have a business license to operate an Internet company. So you're screwed there as well.

You can contact RTG here and file a complaint:
You do not have permission to view link Log in or register now.


That's about it.

(Message edited by admin on June 06, 2003)
 

pokeraddict

Webmaster
Joined
Aug 3, 2002
Location
Las Vegas
Bryan, Is there anything specific to look out for in a Costa Rica casino? I have heard what you mentioned several times about them not being licensed or regulated. I play at paradise and betcris and an affiliate of betcris. Never had a problem with payment (except 1bet.com bounced me a $3000 check they paid on a week later) is it just that there is nothing one can do if they get screwed? Just need to make sure you can trust the place you're gambling with? thank you.
 

jpm

Dormant account
Joined
Mar 29, 2002
If you used a credit/debit card there, then I'd suggest calling the bank and getting a new number issued. Can't be too careful when a site gets hacked.
 

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