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Crystal Palace casino

Discussion in 'Online Casino and Poker Complaints - old section' started by gdave87, Jun 20, 2003.

  1. gdave87

    gdave87 Dormant account

    Hey all, I am having major problems with Crystalpalacecasino.com (affiliated with highrollerslounge.com). They continue to put off my withdrawal even though they admit I met all the wagering requirements of their bonus. I requested the withdrawal on May 4th and it is now June 20th. Everytime I call and talk to a guy named Oliver, he tells me how I'm a "low priority" and it will be a couple of weeks. Any tips out there from anyone?


  2. gdave87

    gdave87 Dormant account

    Okay, so I just read the other pages on Crystal Palace and it seems that I am have some company with their shady dealings. I too have had my account locked only because I tried to cash out my winnings. They are claiming I didn't wager enough over the limit. Note: they admit I met the requirements, but locked my account because I didn't wager enough OVER the requirements. This is a terrible casino and should be added to the rougue list unless they clear up their grievances.

    Thanks again,

  3. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Hi Dave,

    Please email me here This email is not visible to you. with your real name and account number, and hopefully this problem will be taken care or ASAP.
  4. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Oh and by the way, his name is not Oliver, it's Warren Cloud.
  5. jyde

    jyde Dormant account

  6. OliverCurran

    OliverCurran Dormant account

    Dear Admin

    My name is Oliver. I am not sure where you get your information from, but you clearly are being misled.

    Best regards
    Oliver Curran
    Customer Relations Manager
    Crystal Palace Casino
    You must register/login in order to see the link.
    This email is not visible to you.
    (Toll Free USA): 1-800-824-3175
  7. whitteyford

    whitteyford Dormant account

    Oliver or whatever your name is, it is irrevelent, the only thing that matters is that your a crook, thief and lying scumbag and you should go back to the rock you crawled out from under. With all the money youve stolen you think you could get some personality improvement courses. Unfortunately word is spreading fast that you and your operation is criminal, happy managing scum bag.
  8. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Whitteyford, please tone it down since name calling is unnecessary here. I understand that you are upset, but there are negotiations going on.

    Dear Warren (AKA Oliver), my info comes direct from RTG. I'm sure you are aware that I've been meeting with them over the past few days. I'd suggest rethinking your relationship to this industry, since a few steps in the wrong direction will get your plug yanked.
  9. jyde

    jyde Dormant account

    Hahahahahahahahaha - this lovely business with all the fake names :lolup:
  10. gdave87

    gdave87 Dormant account

    Well, as an update to everybody, I checked my Neteller account today and the money was there! This was 3 days after Oliver told me that it would be "another 2 weeks" (as he always did). Needless to say, I give full credit to you Bryan, thank you so much. $447 may not seem like much, but I'm about to go on my honeymoon and really needed that cash.

    Good luck all!


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