Crown Vegas spam.

[swampwitch]

Opt-in mailing list? Supplied by whom? And why the several different names and email addresses used by the lone affiliate?
And don't pm me again. You have something to say, say it in the forum.

 

[winbig]

I just got a call from Cindy in compliance who said that they found the sender of these recent emails. They were concerned because of the postings on this forum and because the emails did not include an unsubscribe link. After some investigation, we have determined that the affiliate is not spamming. The affiliate has assured us that their lists are completely opt in and that the missing unsubscribe link was a mistake. Our compliance department continues to closely monitor all of our affiliates who do opt-in emailing. Believe me, if any affiliates are found to be breaking our terms and conditions, we will be the first to take the necessary measures including terminating our relationship with them. We appreciate everyone's input in this issue.

In case any readers are wondering, CrownVegas is going to be relaunching our affiliate program (formerly known as casinorevenueshare.com) within the next few weeks. We will be accepting new affiliates. Not only do we allow US players, we are also going to have the most advanced reporting and tracking capabilities in the industry. I look forward to working with many of the you in the future.

opt-in my ass.

Prove to me where you received both of my email addresses and I'll be more than happy to apologize. Buying email addresses is NOT CONSIDERED an opt-in list.

 

[swampwitch]

Name the affiliate. Name his/her website if he/she has one, and give us their personal email addy. Seems fair that the affiliate knows us, we should know the affiliate. And name the source of this "opt-in" list.

 

[Mousey]

I just got a call from Cindy in compliance who said that they found the sender of these recent emails. They were concerned because of the postings on this forum and because the emails did not include an unsubscribe link. After some investigation, we have determined that the affiliate is not spamming. The affiliate has assured us that their lists are completely opt in and that the missing unsubscribe link was a mistake. Our compliance department continues to closely monitor all of our affiliates who do opt-in emailing. Believe me, if any affiliates are found to be breaking our terms and conditions, we will be the first to take the necessary measures including terminating our relationship with them. We appreciate everyone's input in this issue.

....

I think most of us would like to know where/how we opted in and didn't know it. (I find it very strange that my husband -- aka: He Who Never Signs Up for Anything -- is also receiving these emails.) A 'real' opt out link will be appreciated in future emails. You might also mention to 'Cindy' that each of these emails reveals all receivers' emails ... which is very bad form. A bit more caution and consideration for the recipient(s) seems in order.

 

[Rick@CrownVegas]

reply

I have been working hard with compliance to get this issue resolved. Not only that, I have posted the progress of our investigations and tried to assist each and every one of you. Show me how many other casinos have representatives on the boards messaging random posters and playing with you back and forth. I will not compromise the personal details of any of our affiliates, nor will I comment any further on the subject at hand. If you continue to recieve emails after unsubscribing, please feel feel free to pm me. I may not check this board regularly, however I receive email notifications from PM's.

 

[winbig]

As you said before, there's no unsubscribe link.

At least everyone knows of the situation. First your employees say there's no affiliate program, then you come up with this...what next?

Later

 

[swampwitch]

I will not compromise the personal details of any of our affiliates, nor will I comment any further on the subject at hand.

But your sainted affiliate can use multiple email addy's and bought lists.

Show me how many other casinos have representatives on the boards messaging random posters and playing with you back and forth.

You mean...show you how many other casino reps will address legitimate concerns and complaints against unscrupulous and spamming affiliates? The answer is...the good ones.

 

[winbig]

Nor have you addressed the issue of why there's no affiliate link in the spam mails that are sent out. Also, the code on those websites is "encrypted" by using javascript. Why else would they hide their code if they weren't spamming?

No reason to take this to PM. That's what this forum is for. To keep the members & public updated.

 

[GemG7]

I received 2 of these spam emails today both different email addresses.

 

[mrracetrack]

I have been working hard with compliance to get this issue resolved. Not only that, I have posted the progress of our investigations and tried to assist each and every one of you. Show me how many other casinos have representatives on the boards messaging random posters and playing with you back and forth. I will not compromise the personal details of any of our affiliates, nor will I comment any further on the subject at hand. If you continue to recieve emails after unsubscribing, please feel feel free to pm me. I may not check this board regularly, however I receive email notifications from PM's.

From the Crown Vegas Homepage:

Any private information received by CrownVegas WILL NOT be given out to anyone or any organization; it WILL NEVER be sold or distributed in any form, or for any purpose unless approved by the account holder. Therefore, client information collected by CrownVegas is the property of CrownVegas and is not shared with any third party, including merchants.

If at any time a client indicates that he or she no longer wants to receive communications from CrownVegas, or if he or she wishes to change or correct any previously provided information, the client may send an email outlining the request through the Contact Us Form or call the customer service center toll-free at 1-877-271-1722.

Perhaps a few calls to the "customer service center" by the spammed parties would be appropriate...

And tell them just how you feel about this...

 

[soflat]

I got Crown Vegas spam today from "Patient Department" listing a hotmail return address to someone named Trudy. The links are to aniate.com. No unsubscribe link.

CrownVegas has been around since 2002 and has millions of
satisfied users. Trust me -- you won't be disappointed.

Have a great day!

Patient Department

 

[Mousey]

I got Crown Vegas spam today from "Patient Department" listing a hotmail return address to someone named Trudy. The links are to aniate.com. No unsubscribe link.

CrownVegas has been around since 2002 and has millions of
satisfied users. Trust me -- you won't be disappointed.

Have a great day!

Patient Department

Casino email (from an affiliate) that falsely purports to be from a 'patient department'?? Ummmm... Looks like SPAM to me.

 

[GemG7]

The two I got today were signed Rx Department and Prescription Notice