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Crazyluck casino run around

Discussion in 'Casino Complaints - Non-Bonus Issues' started by Oucy, Oct 20, 2015.

    Oct 20, 2015
  1. Oucy

    Oucy Dormant account

    Occupation:
    Property Manager
    Location:
    Sebastopol California US
    I have been getting the run around since April 9 th 2015 from CrazyLuck online casino, to be paid my winnings of $2400. I won using no bonus so no strings could be attached, they have tried so many different ways ( a lot I have already read on here as their standard procedure ) to try to get me to just give up. I have been dealing with the locked out of live chat , most of the time they won't answer my calls then when they finally do they tell me I have to use a different way to recieve the money. First it was a wire transfer that took 3 months to tell me that now it's delayed because they have a new processor and I have to deposit $200 more so that this new processor has my information and process the withdraw. Yes I fell for it and deposited the money another month of nothing but hassle with no payment. Next they say the only way I can get paid is if they open a Upay account for me then they will put the money in there and I can get an ATM sort of card and can withdraw my money. So now I am waiting for UPay to give Crazyluck the password to my so called account that they are then going to put my money in this account and supposedly give me the user name and password to this account. I have all my live chats printed out times and dates logged of phone calls and emails of my docs. Being excepted and a pocket full of nothing still from them. Oh just wait a couple more days they say. Anyone have any ideas how to help me ?
     
  2. Oct 20, 2015
  3. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Sorry to hear about your troubles and i am afraid there is not much hope to receive your winnings and extra deposit. All what you described is pointing to a very rogue casino operation which is there to extort money from players to the maximum possible.

    You fell for their tactics and deposited another 200....any time somebody is asking that should raise all red flags in your head. A verification of 10$ is OK, or maybe max 20, but that should be it.

    The net is full of complaints about this casino:

    CasinoMeister:

    http://www.casinomeister.com/forums/showthread.php?t=67414

    AskGamblers:

    The Pogg:

    Hence very little hope, if any, that you will see your money. Only thing you can do is don't give up and write them an email every day asking politely for your money and give them a few calls every week. By pestering them that much they might just pay you to shut you up.
     
    Last edited: Oct 20, 2015
  4. Oct 20, 2015
  5. FAZI1

    FAZI1 Experienced Member

    Occupation:
    worker
    Location:
    Punta Cana
    They are Roqe - they usually cheting players and not proccesed withdrawals - You need be more cerful for future before find new place to play . Read informations abaout this place in web and other players complains / warnings

    Will be extreme hard colected money from them - The worst part looks like they not only not pay you winings but stolen from your pocket additional 200$....

    And if you like play in Rival software casinos - be cerful - read reviev in web before decided deposit ( Its a lot poor quality rivals software brands in web )
     
  6. Oct 21, 2015
  7. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    This casino has been around since 2011 and was OK to start with - I even promoted them on my website until the end of 2013 when player complaints started becoming too common for my liking. After that they were still paying people, although slowly.
    Then something happened in the middle of this year and all payments suddenly stopped :mad:
    I really don't know what is going on here, but I do know Rival are aware of the situation and I hope it wont be too long before we find out what's up.

    KK
     
    1 person likes this.
  8. Oct 21, 2015
  9. Refilliates Casinos

    Refilliates Casinos Dormant account webby

    Occupation:
    Refilliates Brands Casino Manager
    Location:
    Rival Powered
    Morning guys,

    Thank you KK for PM'ing me. I have sent this thread to Rival.

    Regards,
    Dieter
     
  10. Oct 21, 2015
  11. AndiMaldita

    AndiMaldita Banned User - dodgy spam account

    Occupation:
    Writer
    Location:
    Republic of the Philippines
    Geez that's really harsh, I guess it will be really hard for you to withdraw your winnings they will keep on making some excuses. The moment they tell that will create an account wherein they will deposit the account its all lie. Negotiating with them will be hard, I guess that is how some casinos run their business. Just always be careful.
     
  12. Oct 21, 2015
  13. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    It is just typical rogue behavior. :mad: :mad:

    Especially cheeky of them to ask the OP to deposit another 200$ in the promise that a new processor will then pay the withdrawal. The OP in his/her hope to get paid, made the deposit with the already known outcome that they will happily take the extra money, sit on their table and laugh but still not even think about paying the OP. :mad: :mad:
     
  14. Oct 21, 2015
  15. AndiMaldita

    AndiMaldita Banned User - dodgy spam account

    Occupation:
    Writer
    Location:
    Republic of the Philippines

    I don't really get it, why would they do that I mean they are surely earning a lot? They can give the money if they want to, and the player really works hard for it.
     
  16. Oct 21, 2015
  17. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    one word is enough to explain it: GREED :mad: :mad:

    This operations are set up (mainly powered by Rival and RTG software) purely to extort as much money as possible and pay out as little as needed to keep a stream of players depositing. :( :(
     
    1 person likes this.
  18. Oct 21, 2015
  19. AndiMaldita

    AndiMaldita Banned User - dodgy spam account

    Occupation:
    Writer
    Location:
    Republic of the Philippines
    They should be ban for doing it, I guess its not just that guy who experience that horrible thing. It was like you're fighting for nothing. :eek:
     

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