Come on Casino

wobble33

Experienced Member
Joined
Aug 16, 2004
Location
uk
Hi Guys N Girls

I noticed i had to fully complete my wagering of my locked deposit and bonus balance before i could withdraw?
I thought uk gaming laws cant lock your deposit to a wager? I didnt touch my bonus balance but could not withdraw my winning until wagering was met?
Any thoughts about this please.
This is at Come on Casino.
 
Last edited:

Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
I wonder what the support told you when you asked?
Maybe in some cases it's as easy as asking them to remove the bonus for you if you want to cash out early.
 

wobble33

Experienced Member
Joined
Aug 16, 2004
Location
uk
I wonder what the support told you when you asked?
Maybe in some cases it's as easy as asking them to remove the bonus for you if you want to cash out early.
Hi Tirlej, Thank you for the reply. I looked in my account and saw both locked deposit balance and bonus balance. You should not have to go to support it should be automaticaly changed in their system.
If you need to go to support to change this and get rid of the bonus, why dont they say this in their terms?
 

Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
Hi Tirlej, Thank you for the reply. I looked in my account and saw both locked deposit balance and bonus balance. You should not have to go to support it should be automaticaly changed in their system.
If you need to go to support to change this and get rid of the bonus, why dont they say this in their terms?
I agree and I don't think it should be needed. Probably you can ask them to remove it and they just have that system in the hope that people from the uk don't know the rules and lose the money instead.
I don't know. You should ask them :D
 

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