The problem is not so much the long break, it is the backlog that has been building up for some while in the system. Even when working flat out they can't cope, so the extra days off will not be caught up the following week. It has spread beyond the US, and the
fast payments are clearly a thing of the past.
Normally, players could withdraw Tues and maybe even Wed before Easter, and know they would get paid before the long weekend. Now withdrawals early this week are STILL too close to Easter, and will not be seen till after.
The problem now seems to be causing a backlog in promo prizes too, which means players can't even keep playing during the long weekend as the backlog has to clear enough for their own withdrawals to be sent out before they can play off any prizes. This means there is no point playing for more prizes, so they might as well play elsewhere over Easter.
Many casinos will have a long weekend over Easter, but not many also have a backlog in the system that has caused withdrawals that should have made it before the break to be stuck until after.
If not overtime, employ more staff during normal hours so that the backlog can be cleared, and stay cleared.
It seems CWC have expanded their player base, but not their staffing levels in the cashier department, and the system has now become overwhelmed.