Casino Complaint Club Gold Casino, again! Enough is enough!

[Temperance Fox]

Hi all!
I'm really surprised nobody had something to say about that false license I've shown the proof.
And, after all, this casino keeps on turning on players.Don't think I write cause they denyed my winnings (till now...), but I want you to see which kind of people they are.
I'll put here the text of the iussue in original language and try to translate in a very soft way, so not to disturb their sensibility

*snip*

 

[asadzareef89]

sorry couldn't read it all

well doesnt sound too good, I have a pending withdrawal of 500 there and CS said I met the wagering and since i chose only 125% bonus i was told i could play all the slots and progressives too. The best thing was wagering was only 16x deposit+bonus so as soon as i hit 10x deposit with wagering met I stopped and I am told my withdrawal would be processed by next friday.

Now I have been assured again and again that everything is fine but you know its one of those casino's I guess I wont be sure until i get my money.

Couldnt read all your post as it would take all night but whatever it is GOOD LUCK and I have found their support very good despite high WR and long processing times I enjoyed the casino because They have the best Customer Service which is really important and a lot of casinos dont stress too much on that.

They have a rep here so you could contact her/him about your problem and see what they say

 

[Andy Walker]

Hi all!
I'm really surprised nobody had something to say about that false license I've shown the proof.
And, after all, this casino keeps on turning on players.Don't think I write cause they denyed my winnings (till now...), but I want you to see which kind of people they are.
I'll put here the text of the iussue in original language and try to translate in a very soft way, so not to disturb their sensibility

*snip*

I’ll wait and read a condensed version of this post translated by nifty :notworthy, I know I am lazy but each to their own.

 

[Nifty29]

Sorry to let you down Andy....

Who the hell has the time or the inclination to read all that fluff. Its like VWM on speed

It comes across as yet another senseless rant from someone who lost their dough. *Yawn*

 

[Andy Walker]

Sorry to let you down Andy....

Who the hell has the time or the inclination to read all that fluff. Its like VWM on speed

It comes across as yet another senseless rant from someone who lost their dough. *Yawn*

As I said I was being lazy and thought you would do your Aussie spin on it, I admit I never read a bloody word of the OP.

Me bad...

 

[Sovietsky]

Avoid reply with quote button.

 

[Simmo!]

I ran a long test at CGC over the past 2 months and have to say I was pleasantly surprised. They flushed for me and cashed out way over the 5k monthly limit.

That said, no casino should have a 5k monthly cashout limit. I can understand it for players that haven't been ID'ed but after that there is no excuse IMO. Also they have a 48hr reverse period. Now they flushed it for me but maybe that's because I'm a higher roller.

And I don't play with bonuses but I did notice that every time you deposit, it asks you if you want one and you can Accept or Decline. IMO, you don't like the terms, you decline. Simples. It's entirely up to the casino how they offer it and no player is forced to accept. You have the option via a popup which is how it should be.

Personally I can see why CGC would get flak for the horrible cashout limits and 48hr reverse time but not for a bonus policy which offers players the chance to opt in or out on every deposit.

 

[asadzareef89]

maybe hot tamperence can rewrite a short version for everyone

 

[skiny]

I was kind of skimming. I got as far as -

"I have to say that, remembering past bad experiences there; I noted all my game sessions from the beginning to the end, the hour, the bets, and every single report for each slot.Calculator in hand....."

- and wondered exactly who is forcing you to play at a casino that you distrust so strongly, you are required to spend as much time documenting your play as do playing.

The post was so ridiculously long that I have no idea what the problem really was but when a player goes to these extents to pre-build a case, there must have been a pretty strong suspicion that there would be in issue. To me this means one of two things. Either the OP knew she was doing something wrong or she was doing nothing wrong but had suspicions that the casino was going to screw her if she won and yet she decided to play anyway.

Which one of the two am I supposed to have sympathy for?

 

[Cleveland]

Umm yea, I'm going to need the "for dummies" version of this post.

 

[Sovietsky]

Umm yea, I'm going to need the "for dummies" version of this post.

Apparently someone took a 300-400% deposit bonus with 60x and lost and they belive it can't be beaten and therfore you always lose or something.

Also the casino is so bad that people still will play there and take big deposit bonuses.

 

[skiny]

Umm yea, I'm going to need the "for dummies" version of this post.

Actually only about 10% of that post appears to be from the OP. The rest is apparently issues and complaints copied from "around the web" that have nothing to do with her complaint. Personally I think it should be removed as hearsay that can't be substantiated.

If you have an issue with a casino, deal with that. Leave everyone else's issues aside.

 

[Mouche12]

Skimming this very loooong post, I understand that WR were rolled over because CS at ClubGold said there was still $1.20 left in the player's balance, and the player claims it is not. This post must be taken as a warning, but most of us already know about the many tricks and hefty WR requirements in Playtech land, don't we? Stick to the accredited section at all times.

 

[skiny]

Just to be on the safe side it's usually a good idea to zero out your balance when you play with a free chip or deposit bonus before depositing again.

 

[mrmark21]

Enough IS enough...

Why do you continue depositing there when you obviously don't trust them? No one's making you deposit? There's loads of other Playtech casinos. Still you continue depositing somehow (by the looks of it) hoping to find something else you can blame on them. You don't like the WR? You don't have to take the bonus. Simple. Not that hard. Play an accredited PT they generally have lower WR.

You've shown many things. One being that your not happy there. Still you continue to play and still you continue to complain? I cant be bothered digging up the last thread you made about CG. I think you should close your account as your obviously not happy there or the manager should. I certainly would.

BTW people do get paid at CG. I certainly got paid numerous times. My deposit vs withdrawal ratio is through the roof, I won a ton at CG. Sure withdrawals sit in reversal for 48Hrs but then again they do at 32 Red as well (weekends). That's the price you pay for bigger bonuses. You can flush withdrawals at CG as well.

I think you need to cut down on you're post. Far to long.

Anyway, good luck with whatever you decide

 

[LaHutti]

Thank you for repeating the whole thing. I did miss a few paragraphs the first time

I’ll wait and read a condensed version of this post translated by nifty :notworthy, I know I am lazy but each to their own.

 

[rena35]

Sorry i can't seem to figure this post out.Maybe just didn't want to read it all.One thing i can say though , this is the longest post i have ever seen.Gl whatever the issue is.

 

[Temperance Fox]

try to explain

1) I do not play at CGC anymore cause I'm not fool (on top my account was closed after my winnings were avoid)

2) making some searches I've found many interesting things

3) no experience reported it's mine.The first one is really absurd, and I translated, with the screen.

4) the others are only a little part of all internet complains about this kind of casino

5)
a) they device about WR- as in my first part and as in my personal experience.Nobody check their WR while playing?
b) they often denay winnings in some way with a large choise of pretests (500 are small so you'll be paid; 5000 /10000 it's more difficult. Obiouvsly they're very able and people like Jasmine will be always promptly paid
c) it's the only casino that after a winning closes your account
d) they take the time they want to investigate
e) if you have something to say against them you're accuse to make bad advertisment
f) if you want communicate with them, after a winning, they ignore you
g) until my post here they shown a false license , I found it very heavy but for CM it seems to be not so important and all infos were given in private,I don't find it's correct
h) I cannot support this kind of behaviour
i) they do what they want about rules, terms, time payments (it's normal that sometimes they pay and you'll see that after this 3ead their behaviour will be more accetable for a period).

I wonder: when a player wins big, for example 10000 or more, it means that other players lost that money. In which pocket goes the denied winnings?

Finally, after my vacations, I log into a forum and seen another complain about CGC.It regards a winnings of 10000 euros, so I felt really tired and decided to wrote my long 3ead and then come out from CM for ever. It's the only way to let people know.Then if people keep on playing there, it's not my fault.

I decided not to write here again but, of course, your questions and misunderstanding (my fault) deserves my answers.

Hope I've been more clear.

Bye and sorry for my En

 

[Tirilej]

Thanks for your explanation, then I'm glad I decided to not read your first post.

This is your agenda towards their casino and not anything I feel I need to get involved in.
I just don't understand how you can be so full of hate that you dig up every complaint you can find about them, and in a way so no one can read it.
You don't even know if the complaints are valid or not so why would I or anyone else listen?

There are good and bad ways to complain and this was unfortunately not the good one.
I don't play there but your posts almost makes me feel sorry for them and not the opposite.

 

[skiny]

So absolutely none of this had anything to do with the OP?

Well, that was a complete waste of time.

If you're just going to post a bunch of stuff you find online at least try and make it something interesting like flying monkey attacks or waterskiing chipmunks.

 

[maxd]

OP's original post has been *snipped*, please see the Posting Rules item 1.7.

 

[Cleveland]

or waterskiing chipmunks.

Not a chipmunk but close:

 

[chayton]

....something interesting like flying monkey attacks....

In the Wizard of Oz section of YouTube?

 

[bsilva028]

1) I do not play at CGC anymore cause I'm not fool (on top my account was closed after my winnings were avoid)

2) making some searches I've found many interesting things

3) no experience reported it's mine.The first one is really absurd, and I translated, with the screen.

4) the others are only a little part of all internet complains about this kind of casino

5)
a) they device about WR- as in my first part and as in my personal experience.Nobody check their WR while playing?
b) they often denay winnings in some way with a large choise of pretests (500 are small so you'll be paid; 5000 /10000 it's more difficult. Obiouvsly they're very able and people like Jasmine will be always promptly paid
c) it's the only casino that after a winning closes your account
d) they take the time they want to investigate
e) if you have something to say against them you're accuse to make bad advertisment
f) if you want communicate with them, after a winning, they ignore you
g) until my post here they shown a false license , I found it very heavy but for CM it seems to be not so important and all infos were given in private,I don't find it's correct
h) I cannot support this kind of behaviour
i) they do what they want about rules, terms, time payments (it's normal that sometimes they pay and you'll see that after this 3ead their behaviour will be more accetable for a period).

I wonder: when a player wins big, for example 10000 or more, it means that other players lost that money. In which pocket goes the denied winnings?

Finally, after my vacations, I log into a forum and seen another complain about CGC.It regards a winnings of 10000 euros, so I felt really tired and decided to wrote my long 3ead and then come out from CM for ever. It's the only way to let people know.Then if people keep on playing there, it's not my fault.

I decided not to write here again but, of course, your questions and misunderstanding (my fault) deserves my answers.

Hope I've been more clear.

Bye and sorry for my En

sorry, in your 1st post (of this thread) was translated as the screenshot show, means that you was playing there, if you already complained with them before, why you played again?
now you said that wasn´t...

also, the bonuses you can accept it or not, and indicates the rules, i have already checked the WR manually and found no errors

you continue without like, simple, dont play there anymore, now, complain or blame by anything its not correct

 

[skiny]

Not a chipmunk but close:

Yay!

In the Wizard of Oz section of YouTube?

Not all flying monkeys are evil. It really depends on how you raise them.

 

[chayton]

Not all flying monkeys are evil. It really depends on how you raise them.

Why I think flying monkeys are bad:

"I think it's raining...wow those are big drops...wait, ugh what's....aaaaaah gag blech"

 

[skiny]

Why I think flying monkeys are bad:

"I think it's raining...wow those are big drops...wait, ugh what's....aaaaaah gag blech"

Monkeys don't need wings for that. They'll poop right in their hand and toss it like a softball.

 

[Temperance Fox]

For the last time: take a look to the 3ead Club Gold Oddity

https://www.casinomeister.com/forums/threads/club-gold-oddity.56716/

I don't want to play there anymore (I'm not crazy) and also if, I cannot play there cause my account was locked .But they deserve people to know some thing about them.
I only told a story happened to another player of course in first person.

I think those who understood, understood and the others keep on be blind.

I don't want any "snip" , I don't want any "warning". CGC deserves some "red card"

I just don't tolerate to be a member of a Forum where there are different kind of treats.

Where that false licence of CGC is not "so important". Post "Apetizer"
https://www.casinomeister.com/forums/threads/club-gold-oddity.56716/
Where people don't understand and read superficially,

I hope nobody wins big there, cause your health sanity could be compromised or, maybe, you'll be paid just to show their honesty here.

I ask once again: how can I cancell my account? I don't want to be parked in the quiet forum.


I only want to go away from a place I thought it was very different.

 

[skiny]

For the last time: take a look to the 3ead Club Gold Oddity

https://www.casinomeister.com/forums/threads/club-gold-oddity.56716/

I don't want to play there anymore (I'm not crazy) and also if, I cannot play there cause my account was locked .But they deserve people to know some thing about them.
I only told a story happened to another player of course in first person.

I think those who understood, understood and the others keep on be blind.

I don't want any "snip" , I don't want any "warning". CGC deserves some "red card"

I just don't tolerate to be a member of a Forum where there are different kind of treats.

Where that false licence of CGC is not "so important". Post "Apetizer"
https://www.casinomeister.com/forums/threads/club-gold-oddity.56716/
Where people don't understand and read superficially,

I hope nobody wins big there, cause your health sanity could be compromised or, maybe, you'll be paid just to show their honesty here.

I ask once again: how can I cancell my account? I don't want to be parked in the quiet forum.


I only want to go away from a place I thought it was very different.

I think you got the snip because you posted quotes from another forum. That's bad etiquette.

If you can't tolerate people having other opinions you're probably in the wrong place. Most of us here welcome other opinions. I never suggest people leave the forum but if you really do want to leave you don't actually have to cancel anything. You just have to stop coming.

I'm still not 100% sure what the real problem is but if winning or losing compromises your health or your sanity you might want to consider finding a new hobby.

 

[Tirilej]

I really tried to help you find a way to cancel your account here, but unfortunately I didn't succeed either.

I'm sure someone will help you out though

 

[skiny]

I really tried to help you find a way to cancel your account here, but unfortunately I didn't succeed either.

I'm sure someone will help you out though

I would suggest a cancel button but we know what kind of problems that causes.

 

[KasinoKing]

I really tried to help you find a way to cancel your account here, but unfortunately I didn't succeed either.
I'm sure someone will help you out though

What is the point?
I have NEVER closed my account at any forum or casino. If I don't like it - I just don't go there again, simples!

I just don't get it when people say I closed my account at Crapmeister.com casino (or whereever)... What do they think is going to happen: the site owner is going to say "OMG we really pissed this person off, we'd better change our ways and beg for them to come back..."
That ain't NEVER gonna happen!

KK

 

[Tirilej]

What is the point?
I have NEVER closed my account at any forum or casino. If I don't like it - I just don't go there again, simples!

I just don't get it when people say I closed my account at Crapmeister.com casino (or whereever)... What do they think is going to happen: the site owner is going to say "OMG we really pissed this person off, we'd better change our ways and beg for them to come back..."
That ain't NEVER gonna happen!

KK

I'm sure you understood that I never had tried to close my account down. It might sounded like that was what I hadn't been able to do.

I was just being a little skiny-like=sarcastic
I agree that it's just to go away and don't bother with this place anymore.

 

[skiny]

I'm sure you understood that I never had tried to close my account down. It might sounded like that was what I hadn't been able to do.

I was just being a little skiny-like=sarcastic
I agree that it's just to go away and don't bother with this place anymore.

....

 

[rena35]

Silly me,but i actually never looked at it like that.I thought closing the account would stop email offers and such

 

[KasinoKing]

Silly me,but i actually never looked at it like that.I thought closing the account would stop email offers and such

Well I don't know if that works or not, as I've never closed a casino account, but one would hope that any reputable casino would respect the customer's wishes to be removed from their mailing list by simply asking them, whether they close their account or not.

KK

 

[maxd]

I just don't tolerate to be a member of a Forum where there are different kind of treats.

Some folks want treats, others don't. Can't keep everyone happy all of the time.

I think you got the snip because you posted quotes from another forum. That's bad etiquette.

Yes, quite so.

I ask once again: how can I cancell my account? I don't want to be parked in the quiet forum.

We don't "cancel" accounts because that screws up the forum threads. The best that comes to mind is moving you to "Dormant Account" which basically means your account is inactive and offline. Normally I'd leave this in Bryan's hands but it seems to be a matter of some urgency for you so ... done.