- Joined
- Jan 20, 2004
- Location
- Pictland
In Brief: Why using AI chatbots (Large Language Models, or LLMs) to write your PAB submission is not a good idea:
Imagine, if you will...
20 people are out there right now preparing their PAB submissions:
Everyone comes to the point in the submission form where they need to enter a description of their problem.
Let’s say one person — call them PABer #1 — reads what is required, including the word limit, and spends 5 or 10 minutes composing their response. Perhaps they struggle a bit with the word limit — it’s not always easy to summarise things — but they press on and manage it. They even add “I have lots of proof and documentation if you need it” because they’ve read the Player Arbitration Policies and Procedures and know that we ask for just a brief issue description at the beginning. Job done and they submit it. All in all it took them maybe 10-15 mins.
Now the 19 other people have all heard of AI chatbots (LLMs) that offer to write your text for you -- fast and easy! So that’s what they do. In a minute or two they have a big blurb of text and they submit that.
Ok, so now let’s flip this around and say you are in the PAB Command Centre at Casinomeister observing the team as they’ve just received these 20 new PABs. Great, let’s have a look at what they’ve got to work with.
The first PAB is from PABer #1. If you remember, this is the person that wrote their issue summary themselves. It looks good, their issue is relatively clear, they’ve provided all the necessary details, even respected the word limit rules (more or less) which means they actually read the Player Arbitration Policies and Procedures and we appreciate that. Those rules are there to help the process run smoothly and increase the probability of a positive outcomes. So everything's in order and the PAB team gets to work on the case.
Now the team turns to the other 19 PABs. These don't look so good: they are a thousand words over the limit, full of fancy, official-sounding language that has zero content. Like a pumpkin frappaccino latte with brownie syrup, sparkles and two demarara cubes: all calories, no nutrition. These submissions are going to get bogged down, with the PAB team having to go back to the PABer to ask for the necessary info, clarify things, etc. This can drag on for hours, days or even longer if more chatbotting is involved.
But the worst thing? The absolute, mind-numbingly stupid thing? Every single one of those 19 AI-generated PAB issue summaries looks exactly the same! But how can that be? Because all 19 of these people got their text from an AI chatbot, and that bot has hoovered up all the human-written text it could — emails; blog posts; social media posts; websites; business documents and contracts; transcripts of movies, documentaries and podcasts; copyrighted books, etc. — and now regurgitates text based on stuff that it’s seen the most often in the bottonless pit of rubbish it sucked up to train itself.
So because these 19 PAB scenarios are all relatively similar the PAB submissions all end up following the same basic pattern, wording and structure. They include the same generic, bloated phrases, they generalise, make hilariously unrealistic demands (on par with world peace and lottery winnings for all) and include the famous AI random fact-mangling.
All this is a waste of everyone's time.
What it comes down to is this: it is obvious to us in a heartbeat when someone has used an AI chatbot to do theirhomeowork PAB for them. Now since the PAB team is made up of real people with limited time and resources -- how enthusiastic do you think we are going to be to dive into the 999th AI-generated bunch of BS that someone is trying to pass off as a complaint they supposedly care about and want skilled, professional attention devoted to?
We’ll give you a hint: PABer #1 is at the front of the queue exactly because they’ve shown some respect and have more or less done as we asked of them in the PAB submission form. And because it’s real text that a human put effort into writing, it will probably say what needs to be said relatively briefly and that’s a LOT easier and faster to process than reams of AI slop.
But if you’re one of those people that would rather submit another blob of drone-produced, same-as-every-other-one, largely meaningless complaint then be our guest. Just don’t be asking for VIP treatment because we’re busy trying to figure out how to get through yet another day of this soul-draining AI rubbish without committing some form of regrettable, but welcomingly distracting, self-harm.
Regards,
Max Drayman
Complaints & Player Arbitration (PAB) Team Lead
- chatbot submissions all read/sound the same
- they are bloated, generic and self-contradictory -- a waste of everyone's time
- they are delusional, rudely demanding and unrealistic
- only good point: can be helpful if you need help translating into English
Imagine, if you will...
20 people are out there right now preparing their PAB submissions:
Everyone comes to the point in the submission form where they need to enter a description of their problem.
Let’s say one person — call them PABer #1 — reads what is required, including the word limit, and spends 5 or 10 minutes composing their response. Perhaps they struggle a bit with the word limit — it’s not always easy to summarise things — but they press on and manage it. They even add “I have lots of proof and documentation if you need it” because they’ve read the Player Arbitration Policies and Procedures and know that we ask for just a brief issue description at the beginning. Job done and they submit it. All in all it took them maybe 10-15 mins.
Now the 19 other people have all heard of AI chatbots (LLMs) that offer to write your text for you -- fast and easy! So that’s what they do. In a minute or two they have a big blurb of text and they submit that.
Ok, so now let’s flip this around and say you are in the PAB Command Centre at Casinomeister observing the team as they’ve just received these 20 new PABs. Great, let’s have a look at what they’ve got to work with.
The first PAB is from PABer #1. If you remember, this is the person that wrote their issue summary themselves. It looks good, their issue is relatively clear, they’ve provided all the necessary details, even respected the word limit rules (more or less) which means they actually read the Player Arbitration Policies and Procedures and we appreciate that. Those rules are there to help the process run smoothly and increase the probability of a positive outcomes. So everything's in order and the PAB team gets to work on the case.
Now the team turns to the other 19 PABs. These don't look so good: they are a thousand words over the limit, full of fancy, official-sounding language that has zero content. Like a pumpkin frappaccino latte with brownie syrup, sparkles and two demarara cubes: all calories, no nutrition. These submissions are going to get bogged down, with the PAB team having to go back to the PABer to ask for the necessary info, clarify things, etc. This can drag on for hours, days or even longer if more chatbotting is involved.
But the worst thing? The absolute, mind-numbingly stupid thing? Every single one of those 19 AI-generated PAB issue summaries looks exactly the same! But how can that be? Because all 19 of these people got their text from an AI chatbot, and that bot has hoovered up all the human-written text it could — emails; blog posts; social media posts; websites; business documents and contracts; transcripts of movies, documentaries and podcasts; copyrighted books, etc. — and now regurgitates text based on stuff that it’s seen the most often in the bottonless pit of rubbish it sucked up to train itself.
So because these 19 PAB scenarios are all relatively similar the PAB submissions all end up following the same basic pattern, wording and structure. They include the same generic, bloated phrases, they generalise, make hilariously unrealistic demands (on par with world peace and lottery winnings for all) and include the famous AI random fact-mangling.
All this is a waste of everyone's time.
What it comes down to is this: it is obvious to us in a heartbeat when someone has used an AI chatbot to do their
We’ll give you a hint: PABer #1 is at the front of the queue exactly because they’ve shown some respect and have more or less done as we asked of them in the PAB submission form. And because it’s real text that a human put effort into writing, it will probably say what needs to be said relatively briefly and that’s a LOT easier and faster to process than reams of AI slop.
But if you’re one of those people that would rather submit another blob of drone-produced, same-as-every-other-one, largely meaningless complaint then be our guest. Just don’t be asking for VIP treatment because we’re busy trying to figure out how to get through yet another day of this soul-draining AI rubbish without committing some form of regrettable, but welcomingly distracting, self-harm.
Regards,
Max Drayman
Complaints & Player Arbitration (PAB) Team Lead
Last edited:
