Hi, I am new here and I'm so glad that I found this site. I'm hoping someone on here has either had the same experience or can help me with mine. I started playing at Riverbelle in May using Click2pay. When I first started I was having my deposits taken out of my savings account with click2pay but my bank would only allow a certain amount of transactions per month unknown to me. Click2pay contacted me about this because one of my deposits didn't work so I arranged for future transactions to be taken out of my checking, no problems. 2 or more months later I receive a e-mail from click2pay that I owe them $100.00 and if I did not wire them the money immediately they will turn it over to collection department. I had no idea what they were talking about. I had no idea that I still owed them any money. No warning, nothing. I told them that I would check back to May and see if my bank did indeed do this. After many hours of looking at bank statements i finally gave up and e-mailed them that yes it's possible that I do owe them $100.00 and would like to pay them but I was not able to wire money to Germany. My bank does not do this sort of transacations. I tried everything I could think of to get this money wired to them with no success. In the meantime, click2pay is continuely sending me very nasty e-mails which so upset me that I finally had my husband call someone on the phone and try to resolve this matter. Even then they insisted on a wire transfer which my husband tried to tell them that we are not able to do this but are very much willing to send a check, money order or have it taken out of my bank account like they had been doing all along. They finally did withdrawl it out of the saving account again with $10.00 added to the $100.00 for some reason. This has been several weeks ago and I thought the whole matter had been resolved but last night I get a phone call from a gentlement from a collection agency calling on behalf of click2pay asking me how I was going to repay the $200.00 that I owe click2pay. Well, needless to say, I was speechless. I explained to him all of the above and he wanted a copy of my bank statement e-mailed to him showing where this was taken out of my saving account which I did. I'm sure this is not over yet. He will more than likely call again and tell me that this proof is not good enough. Has anyone had an experience like this and if so was it resolved. Any help that you can give me on this matter would be greatly appreciated. Needless to say I will never use click2pay again. I have never in my life been treated and talked to like those people there talked to me, like I was a complete idiot. Such rudeness is just inexcuseable. Thanks for reading and sorry for the long post.