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casinopop terrible customer service

Discussion in 'Casino Complaints - Non-Bonus Issues' started by jfoxuk, Jul 3, 2017.

    Jul 3, 2017
  1. jfoxuk

    jfoxuk Newbie member

    Location:
    London
    I'm having terrible time with casinopop right now. Nightmare customer service.
    Sent the casino rep a PM on here.

    I sent them the documents over and over, just excuses.
    Phone number doesn't work for them
    Went on live chat many times, email many times.
    Total joke of a casino. They email you , and ask you to log in, and upload documets.
    When I try and log in, they sayd account blocked. Live chat says account closed.

    Live chat said email docs over instead, which I did.
    They said they don't want scan, they want a photocopy, then they want a photo using a camera?
    Images perfectly clear, followed everything correctly.
     

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