Hi all , this is the content of today's chat:
[Linda] Hello Paolo, my name is Linda, how may we assist you today?
[Paolo] Hello , i have two pending withdrawals from more than 48 hours
[Paolo] Kindly I need to know if you will be processed today
[Linda] May I ask for your username please?
[Paolo] lundberg
[Linda] your withdrawal is currently pending, it appears to be a neteller issue
[Linda] have you entered the correct details?
[Paolo] look at that with the current details I always deposited and withdrawn
[Paolo] nothing has changed
[Linda] okay
[Linda] I have no idea why its still being pending
[Linda] do you have other accounts maybe?
[Paolo] no , only one
[Paolo] Yesterday the problem were public holidays, Neteller today
[Linda] yes we know
[Linda] please wait a little bit more, your money should be process soon
[Paolo] understood , thanks
I tried to contact Eric yesterday but he did not answer me , I saw that the last visit was on December 26.
72 hours or more for cashout for a casino that a rating over 9 seem excessive.
Will update.
Cheers.
[Linda] Hello Paolo, my name is Linda, how may we assist you today?
[Paolo] Hello , i have two pending withdrawals from more than 48 hours
[Paolo] Kindly I need to know if you will be processed today
[Linda] May I ask for your username please?
[Paolo] lundberg
[Linda] your withdrawal is currently pending, it appears to be a neteller issue
[Linda] have you entered the correct details?
[Paolo] look at that with the current details I always deposited and withdrawn
[Paolo] nothing has changed
[Linda] okay
[Linda] I have no idea why its still being pending
[Linda] do you have other accounts maybe?
[Paolo] no , only one
[Paolo] Yesterday the problem were public holidays, Neteller today
[Linda] yes we know
[Linda] please wait a little bit more, your money should be process soon
[Paolo] understood , thanks
I tried to contact Eric yesterday but he did not answer me , I saw that the last visit was on December 26.
72 hours or more for cashout for a casino that a rating over 9 seem excessive.
Will update.
Cheers.